The document describes a social responsibility dashboard created by Purple that allows venues to monitor visitor density, hygiene ratings, and customer satisfaction scores. The dashboard provides a clear status - red, amber, or green - on these metrics to help venues maintain safety and ensure safe operations. It is targeted towards large venues like retailers, malls, transport hubs, healthcare facilities, stadiums, and smart cities that want better insight into customers.
2. Social Responsibility Dashboard
Manage your venue density score, hygiene rating and NPS
score with Purple’s Social Responsibility Dashboard
What is it?
Purple has created a dashboard which allows venues to keep an
eye on how many visitors are in their venues, how close you are to
reaching the social distancing threshold, your hygiene rating, as
voted for by your visitors, and more.
How does it add value?
Through a clear and simple to understand dashboard, your
employees will be given a clear understanding of the venue’s
overall safety status.
Through a Red/Amber/Green status, employees can understand
which actions need to be undertaken to maintain safety and
ensure safe business operation.
Who is the target audience?
For any large venue with WiFi that wants to better
understand their customers! The ideal Purple customer fits
within the following verticals:
Big box retail, shopping malls and chain stores, Transport
hubs, Healthcare, Stadiums and entertainment, Smart cities
and towns
3. Social Responsibility Dashboard
Using our built-in
smart counter, track
and calculate your
venue density score
and monitor social
distancing threshold
closely with a clear
red, amber, green
(RAG) status.
Density Score
Track whether your
visitors feel safe and
are satisfied with your
new hygiene schedule
using a hygiene
survey that can be
sent after their visit.
Hygiene Rating
Prompt visitors to
leave an NPS score so
you can keep a close
eye on brand loyalty
and how likely visitors
are to recommend
you to friends and
family.
NPS Score
Use our API to share
the data with other
internal systems. Give
your customers full
visibility by publishing
results on your
website or app.
API
