1. H O M E ( 5 8 6 ) 4 8 8 - 1 9 9 8 • C E L L ( 5 8 6 ) 6 6 5 - 0 9 2 8 • E - M A I L A N D Y R O O S A @ C O M C A S T . N E T
A N D R E W R O O S A
SUMMARY
Accomplished leader with 11 years of expertise in the financial services industry along with 10 years in the
automotive industry. This experience was demonstrated by exceeding client expectations, successfully
managing teams and business units, and being a key contributor in transforming day to day business
operations. Proven ability to mentor talent by guiding individuals to become successful performers or
managers of the organization. All positions held were performance driven in various fields resulting in
enhanced knowledge necessary to contribute to the overall success of each organization.
PROFESSIONAL EXPERIENCE
01/15 - Present Comerica Bank Auburn Hills, MI
Vice President – Sales Technology Group Manager
Technical Project Manager
 Direct a team of Project Managers to deliver banking center sales technology solutions to 480 banking
centers (and 3300 colleagues)
 Manage the team’s annual portfolio of 10 – 15 projects of varying budgets and complexity up to $50MM
 Personally manage 2 - 3 medium to large projects of high complexity with budgets up to $20MM.
 Accomplished Windows 7 project ahead of schedule by 3 months and Teller Cash Recycler (TCR) project
was completed under budget by $380M in 2015.
 Key contributor to prioritization and strategic roadmaps discussions that drive new technology to the banking
centers through various applications.
 Manage testing team to ensure all test scripts are executed accurately to validate our end user experience is
a well-developed product tailored to their needs.
 Ensure that the implementation team adheres to requirements, design standards, and resolves all issues
prior to launch and certify any issues after deployment are tracked and quickly remediated.
 Actively support Risk Management by executing all department practices and management routines.
 Negotiate contracts with legal, procurement, and vendors in SOW discussions or changes in project scope.
 Collaborate with IS, Marketing, Product, HR, and other partners to deliver solutions to our end user.
 Provide expertise to Retail Bank project teams Proof of Concept efforts to expand the future of banking at
three select sites.
E EDUCATION
01/96 – 07/98 Walsh College Troy, MI
Bachelor of Business Administration (BBA)
 Major - Business Management
01/94 - 12/96 Macomb Community College Warren, MI
Associates Degree
 General Business

2. PAST PROFESSIONAL EXPERIENCE
01/06 – 12/14 Comerica Bank Sterling Heights, MI
Vice President - Banking Center Manager
 Managed day to day operations of a $78MM banking center
 Exceeded individual and banking center sales goals on a continual basis. For
 2014 results - the banking center finished ranked in the Top 15%.
 Foundation of success as Branch Manager was effectively gaining new clients from referral sources
along with proactive sales prospecting.
 Provided exceptional service before, during and after the customer sale.
 Capitalized on strong relationships with Centers of Influence (COI’s) to develop a trust with my clients
and theirs that resulted in an extra $1MM in deposit revenue to the banking center.
 Coached and developed various levels of staff into top performers and proven future leaders within the
bank.
 Developed three direct report Assistant Managers into Banking Center Managers, of which one now runs
Comerica’s MI flagship banking center.
 Team Leader for Assistant Manager Career Development Program of which five Assistant Managers
were placed into other Manager roles.
 Lead team-building/volunteer committee for the West Macomb/East Oakland Group.
01/06 – 9/11 Comerica Securities, Inc. Auburn Hills, MI
Licensed Financial Specialist
 Dual role position in conjunction with Banking Center Manager responsibilities
 Top producer award in 2006
 Licenses held: Michigan Life Producer, Securities Series 6&63
10/96– 12/05 Roseville Automotive Group Roseville, MI
Business, Assistant Sales, and Rental Manager (RV Store 03–05)
 Secured financing for clients on RV purchases of up to $300,000.
 Demonstrated the feature/benefit of various backend products such as service contracts, life/disability
policies, and GAP insurance.
 Worked with various vendors in securing products for the sales lot and seasonal shows along
buying/selling used units for the dealership.
 Finalized all financial, state, and company paperwork with clients.
 Managed sales persons and directed supported employees in day to day tasks.
 Scheduled sales and rental deliveries with clients and support crew.
 Provided support to the General Manager in all aspects of the company’s customer relations including
sales, advertising, and budgeting.
Leasing Manager (Car Store 99-03)
 Knowledgeable in the structure of finance and lease on auto purchases.
 Directed sales staff on sales tactics to enhance their client portfolio.
 Maintained relations with Chrysler Financial and other finance sources with regards to the distribution of
current and expired lease vehicles.
 Achieved a customer lease loyalty ratio of 55%+ for the company; exceeding Metro Detroit average of 40%
 Generated sales on average of 20-40 lease return units per month; saved finance sources an average of
$650 per vehicle while impacting Roseville Chrysler Jeep’s bottom line by $500 for each vehicle
wholesaled.
Certified Sales Professional – Gold Level (Car Store 96-99)