1. Andrew Richardson
arichardson7904@gmail.com | (417) 830-1459 | linkedin.com/in/andrewrichardson79
EDUCATION
Bachelor of Science, General Business
Missouri State University, Springfield MO Dec. 2017
Associates, A.A.B.
Ozarks Technical Community College, Springfield, MO Dec. 2015
EXPERIENCE
Expedia Inc. Jan. 2005 – Jun. 2016
Sales Agent Jan. 2005 – Sep. 2010, Oct. 2015 – Jun. 2016
 Top leading agent in net conversion, revenue per hour, and quality
 Earned 24 employee of the month awards for sales metrics, net conversion, and revenue per
hour
 Four time quarterly MVP for quality and attendance
Sales Supervisor Sep. 2010 – Oct. 2015
 Developed multiple record breaking high performing teams in revenue per hour, quality, and
conversion
 Emphasized on agent development to help team members achieve leadership roles
 Compiled daily, monthly, and quarterly reports and presented them to superiors
 Performed managerial roles in absence of manager when necessary
 Collaborated with IT department for new technology to promote development
 Coached team projects to improve metrics while maintaining high expectations regarding
performance
Gold Mountain Communications
Sales Agent Jun. 2016 – Sep. 2016
 Leading agent in efficiency on shift during tenure
 Contributed as agent with second most sales for 7 weeks
 Collaborated with top management to create training materials for new hires
ORGANIZATIONS
Alpha Kappa Psi Professional Business Fraternity January 2016 – Present
 Coordinated professional events to raise $6,000 during annual golf tournament to support
muscular dystrophy
 Attends weekly meetings to collaborate and continue education in professionalism