Hannah Sumner is seeking a career in human resources. She has a bachelor's degree in human resources development from Oakland University where she was a member of TAU Sigma Honor Society and maintained a 3.7 GPA. Her internship experience includes working in talent acquisition and recruitment at Palace Sports & Entertainment and conducting file audits. She also has sales and customer service experience from roles at Summit Place Kia and Olive Garden. Hannah completed an instructional design document for table service training at Olive Garden.

1. H A N N A H S U M N E R
(248) 953.7765 hannahsumner23@gmail.com https://www.linkedin.com/in/hsumner
EDUCATION
Oakland University | Bachelor of Science: Human Resources Development September 2013 – April 2016
Rochester, MI
 TAU Sigma Honor Society
 GPA 3.7, Dean’s List 2013-2016
WORK EXPERIENCE
Human Resources Intern | Palace Sports & Entertainment January 2016 – April 2016
Auburn Hills, MI
 Support the Talent Acquisition team with recruitment and on-boarding: developing job descriptions,
posting to appropriate job boards, reviewing resumes, interview preparation and first day on-boarding.
 Assist with the planning, recruitment and preparation for the 2016 PS&E Summer Internship Program.
 Perform I-9 and file audit of 2000+ employee files to ensure appropriate documentation is retained and
destroyed in accordance with legal requirements.
 Support the Human Resources department and serve as an employee resource for day-to-day tasks,
functions and relations.
Business Development Center Consultant | Summit Place Kia November 2014 – October 2015
Waterford, MI
 Practiced verbal sales building by recruiting 500+ new and incoming clientele.
 Acted as a scheduling liaison between sales/finance professionals and directing new customer leads.
 Conducted daily telecommunications tasks pertaining to steadfast marketing techniques.
Server | Olive Garden
Rochester, MI June 2013 – Present
 Built sales and optimized guest check average by suggestive selling and anticipating guest needs.
 Worked with management as a certified trainer for all new front of house staff.
 Increased guest loyalty by ensuring return visits through personable interaction.
RELEVANT PROJECTS
Instructional Design Document Winter 2015
 Constructed a complete, detailed training manual for an Instructor and Participants interested in table
service training at Olive Garden.
 Incorporated appropriate instructional strategies for kinesthetic, auditory and visual learners.
ADDITIONAL
 Michigan Notary Public (Commission expires May 23, 2022)
 Microsoft Office—Word, Outlook, PowerPoint and Excel
 Ability to network and communicate through various social media platforms—LinkedIn, Google+,
Facebook, Twitter, Indeed, and Email Marketing
 Volunteer at Older Persons’ Commission (OPC)—Offers services, activities, travel and entertainment for
senior citizens in Rochester Hills, MI.