1. Anurag Jangir
#974 Manjunathan Nilaya
6th
Main 1st
cross, Chowdeshawari Layout
Marthalli Bangalore 560037
Cell: 9591187708
Email: anuragjangir08@gmail.com
Objective
To secure a challenging position in my career, that utilizes my engineering education
and interests in the fields of technical business.
Work Experience
Total 2.5 year of overall IT experience.
Currently Working in IBM as a System Engineer ( Middle ware ) for an US client.
Feb 2013 to Till date
Educational Background
Course College/School University/Board Year of
Passing
Percentage
B.Tech Govt. Engineering
College,Bikaner
(Rajasthan Technical
University)
RTU 2012 70.20
Skill Summary
Working under EAI domain with Good knowledge on Datapower, JBoss,UNIX, WAS, shell and basic perl
scripting.
Project Details
Project Name ****Application, Production Support and Maintenance ( Unix and Data power )
Team Size 10
Period (Duration) 30 months
Client **** ( USA )
Product and Technology EAI ( Enterprise Application Integration ) and Middleware.
Operating System HP-UX,SUN, AIX ( All unix flavour)
Skills : Datapower, UNIX,JBoss,WAS , shell and basic perl scripting,SQL
Roles & Responsibility
-Experience in supporting Web Based application which Involves following technology JAVA.
-Providing post deployment support for upgrades/changes/enhancements done on production
(Live) Environment.
-Code push for Datapower devices, firmware upgrade ,monitoring traffic and health check on
Datpower devices.

2. -Have taken the responsibility of deployment, raising change request and coordinating with the
coordinating team.
-Accept and analyze faults logged for a system.
-Prioritizes requests in accordance with agreed service level agreement.
-Within own area of knowledge; follows agreed procedures to investigate issues and other
requests for support and determines appropriate actions to take.
-Interface with the 1st line support and development team
-Provide support for application build and releases
-User Problem Management: User interactions through phone/mail to get more details for a
fault.
-Application Monitoring
-In accordance with agreed procedures; monitors application systems. As a part of this carries
out regular scrutiny of the application's software, systems software for proactive maintenance.
• Solving raised tickets which fall within our bucket.
• Creating tickets for issues which might have an impact.
• Analyze the Scripts.
• Automate day to day work through scripts which saves time.
• Deploying code into production and taking quick actions to solve issues arising out of it.
• Communicate effectively with people from different cultures all over the world.
Technical Details
Operating system: Unix( All flavours ) and windowds xp.
Scripting knowledge: Perl and shell scripting.
Technologies : fair knowledge on Datapower, AIX, WAS and other application servers
Others Skills
1. Knowledge of MS-Office (Excel, Word, Power Point)
2. Working knowledge of Lotus Notes
3. Working knowledge of Avaya telephony system
4. Working knowledge of Microsoft Windows operating system especially Windows XP
5. English: Fluent
6. Knowledge on ticketing tools Tivoli Hp Service manager.
Personal Details
Name - Anurag Jangir
Date of Birth - 08 October 1990
Sex - Male
Languages Known - English, Hindi and Rajasthani
Marital Status - Single
I hereby certify that all the information provided above is true to the best of
my knowledge and an appointment given to me on this basis can be revoked or
terminated at any time in future if any information has been misstated or unstated.
Date: (Anurag Jangir)
Place: Bangalore