1. CURRICULUM VITAE
SURYA BHAGAVANGHATTI
PLOT NO. 106, NARASIMHARAO NAGAR
NEAR SHARADANAGAR
VANASTHALIPURAM
HYDERABAD –500070
MOBILE: +91 9908668484
LANDLINE: 040 24028484
E-mail : ghattisurya@gmail.com
Career Objective:
 Seeking for challenging professional Job where I could explore all my skills for the development of the
organization, to get associated with an enterprising organization where opportunities would exist for
innovative and progressive oriented.
Education:
 Diploma in Computer Science & Engineering (Polytechnic) from Bangalore University.
 Microsoft Certified Professional, MCP ID - 6629874 Exam ID – 290
Technical Skills :
 Networking :
 Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
 Establishing Network for the systems.
 Trouble shooting hardware, software & networking problems.
 Configuring Wireless Routers, connecting internet and in network.
 Take responsibility of queries, issues and problems raised and try to solve quickly even in Hardware and as
well as in softwares.
 Hardware & Software Installations :
 Managing and Maintaining a Microsoft Windows Server 2003 Environment.
 Exposure in Active Directory user creation & deletion.
 User group policies creation & modification.
 Administration on Windows 2000, Windows 2003 based systems.
 Managing Active Directory (Creating Users/Groups).
 Installing & Configuring Servers / Services like (IIS), FTP, DNS, DHCP, and Terminal Services & Remote
Installation Services (RIS).
OPERATING SYSTEMS:
 Installation of operating systems: Win-98, Win-XP, Win 2000, Win 2003, UNIX, Linux (all flavours i.e.,
Redhat, Fedora, Cent, Ubuntu, Suse).
 Trouble shooting.
Software:
 Acquaintance with language like C,C++,JAVA, MS-OFFICE.
 Apache tomcat Server configuration
 Uploading the web pages through FTP.
 Installation & creating user accounts through GUI in Oracle 9i

2.  Installation & maintaining the user accounts in SCO Unix-V, Linux environment (RedHat, Fedora, Ubuntu,
Suse, Cent) in all versions.
Soft Skills:
 Communication Skills. Team Building Skills. Interpersonal skills-ability to establish and maintain effective
working relationships with co-professional, self motivated and dedicated. Maintaining Positive Attitude.
 Managing the administration of various general purpose servers.
 Planning and organizing skill. Able to manage time effectively, set priorities appropriately, schedule the
tasks.
 Take ownership and responsibility of queries, issues, problems and tasks assigned within the team/s.
 Service Level Management, Responded and Resolved within the agreed time line. Diagnose and quickly
resolve a wide range of Windows / Linux applications and networking problems to help minimize any
downtime.
 Install, Upgrade, Support and troubleshoot Linux or windows are any other authorized desktop applications.
 Install, Upgrade, support and troubleshoot for Printer, Network Printers, Computer hardware and any other
authorized peripheral equipment.
 Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized
peripheral equipment.
 Knowledge of OS(Linux, Windows) & Standard Application - Installation, configuration & Troubleshooting
Including Oracle (with user creations).
 Install Finger Print Software and Hardware for staff and maintenance of software for all, their timing
printouts.
Professional Experience:
 Presently working as Lab Programmer/Lab Technician/System Admininstrator in
“Vignan Institute of Technology & Science “from Feb’07 to till date.
 Worked as Lab Programmer / Technician in “Sri Indu College of Engineering and Technology” from
July’04 to Jan’07.
 Worked as Maintenance and Service Representative in Recorders & Medicare Systems, from
July’01 to June’04.
 Worked as a Systems in-charge, M/s. Sri Venkateshwara Electronics from June’ 98 to June’01.
Job responsibilities:
Work on Mixed Linux and Windows environment.
Install, support and maintain both physical & Maintenance.
 Unix Server installation users creation and deletions.
 Linux and Fedora Installation.
 Conduct online exams to students
 Conduct online tests to students.
 Managing various application servers.
 Managing and maintaining of Windows 2003 Server.
 Assembling and disabling of systems. Rectifying hardware problems.
 Producing documentation for use in configuration, repair and troubleshooting of hardware, software and
network operating systems.
 Network cabling where ever required and checking for continuity for the purpose of lan to a centralized
system.
 Creating and managing User Accounts, Groups & Organizational units using Active Directory as well as

3. Group Policies.
 Regular updates of Symantec Antivirus on both Server & Clients.
 LAN maintenance.
 Deploying the software using Active Directory Software Deployment.
 Managing DHCP, DNS, IIS,
 Taking Backups of files and Active directory
 Acting as a Lab Faculty on ITWORKSHOP in demonstrating all experiments related to this lab to all
sections and branches.
 Troubleshooting System Problems of Hardware aswell as Softwares.
 Installation of a complete system to each and every student in the lab.
 Installing the OS and other software through ghost images of each and every model in the lab.
 Answering the support telephone line and responding to incoming request. Monitorng support request
received by emails.
 Responding to support requests and questions in due time.
 Diagnosing and/or clarifying and/or resolving support requests, even on personal basis to the staff at
present.
 Hardware issues like Blue screen errors, Harddisks and Ram Issues.
 Domain related login issues.
 Lan related issues
Desired Skills :
 Proficiency with DOS, Windows 2k XP, Vista, and general networking and hardware support
 Good customer service skills and focus to the customer satisfaction.
 Ability to communicate in English(Written and verbal) in a clear, concise and having good patiency.
 Excellent listening and conversational skills.
 Proficiency in generic troubleshooting.
 Ability to work in a dynamic environment and adept quickly to change.
 Ability to work as part of a tem to accomplish common goals.
 Good conflict resolution skills.
Personal Profile:
Name : Surya Bhagavan Ghatti
Father’s Name : G.R.Sastry
Date of Birth : 13th
May 1970
Languages Known: Telugu, Hindi, English and Kannada.
Marital Status : Married & having two children
Current CTC : Rs. 2.16L
Expected CTC : Rs. 4.5L
Experience overall : 18 Years.
Field Experience : 3.5 years.
DECLARATION
I solemnly declare that all the above particulars are true to the best of my knowledge.
Place: Hyderabad Surya Bhagavan G