1. Anastacia Miller
904 Kearney Apt. C Manhattan, Ks 66502 (913) 558-9764 anastaci@ksu.edu
Education
Kansas State University, Manhattan, KS Graduation May 2015
Bachelor of Science in Hotel and Restaurant Management
Emphasis: Meeting, Convention and Event Planning
Minor in Business Administration
Skills and Qualifications
Detail-oriented with strong communication skills
Capability to resolve issues that may arise
Open-minded to new opportunities and ideas to continue to be creative
Safeserve (alcohol) certified, CPR and First Aid certified
Experience
Della Voce (Manhattan, KS) August 2014-current
Server
Collaborate with other members of the staff members
Develop report with customers
Perform various maintenance duties to ensure a clean environment for guests
Adapt to dynamic and changing situations
Understand the technology (POS system) to work more efficiently
Aggie Station (Manhattan, KS) September 2012-August 2014
Server
Generated good customer service and responded immediately to customer concerns
Assisted with delivering drinks and food to promote favorable sales
Retained repeat clientele
Managed multiple tasks simultaneously in a fast-pace work environment
Trained new wait staff promoting a team atmosphere
Maintained clear and open communication with staff members
Kansas State Athletics (Manhattan, KS) October 2010-December 2011
Football Event Staff
Engaged and stimulated crowd management and moral
Executed duties proficiently under pressure
Accommodated guests with directions and other venue information vital to fulfill an enjoyable
experience
Leadership and Involvement
Kappa Kappa Gamma Sorority (house committee) August 2010-August 2013