Usher concepts in the field of management solutions. Challenging and Managerial
position in a growth oriented organization that offers diverse job responsibilities in
the field of Management, Insurance and Finance. So that I can learn and manage
as I grow.
Presently Working as Senior Officer in ICICI Bank Regional Processing Centre
(RPC) and prior to this was Customer Service & Operations Associate in ICICI
Prudential Life Insurance Co. Ltd. BHOPAL (M.P).
Total Experience of 50 Months I.e 4 years 3 months (ICICI joining 11 Sep 2006).
Total Work Profile
• Data Verification(DVU) for various Banking Products
• Audit and Compliance
• MIS Handling
• Training to departments for process updation
• Interacting with Customer Walk in and resolve there queries.
• Retention of customers.
• Daily financial reconciliation.
• MIS of New Business being worked upon and discrepancy being
communicated to branches.
• Handling New Business and S2S (Service to Sales) activities.
• Single handedly handled the Distribution Operations (DOPS) activity of
Bhopal Cluster for 4 months.
• Working on MIS like Business Loss and Issuance.
• Ex Coordinator for Bhopal Cluster for MIS of New Business.
• Underwriting JET, SM and MRTA Cases with limit of 15,5 and 25 Lac
• Providing training to sales teams regarding different issues.
• Customer handling
• Solving issues related to spoke branches etc.
• Branch Qualified in MP & CG ‘August Contest’ with Highest
Customer Retention of Surrender and Partial Withdrawal with 80%
• Winner of Future Calculator: Born to Lead Contest Winners - Day 6
(31 May 10) Lucky 12 PAN India.
• Individually achieved 75% Service to Sales (S2S) of Branch target.
• 'Certificate of Excellence' by EVP-Anita Pai for Dynamic Investor.
• Awarded Certificate of Appreciation by VP Mr Sunit Madan on 7 Dec
2009 for Outstanding Performance and invaluable contribution to
• 2nd Position in Himalayan Region PAN India for Health Active
• Awarded the Certificate of Product Champ, Process Champ and Fin sight
• 2 HOWZZAT Received for Making an Underwriting Reckoner used
PAN India and Outstanding Branch Performance.
• Presently having Limit of Jet 15 Lac and MRTA 25 lac.
• Appreciation mail received from VP & Regional Heads for preparing
an Excel having useful links.
• MRTA (Mortgage Risk Term Assurance Limit) of 25 lacs only one to
have in MP & CG.
• Promoted as an Associate (i.e within 1 year)
• Got a limit of Rs.10.00 lacs for Jet cases by Jan-07 (i.e within a
period of 5 months) and now Limit of 15 Lac.
• Within 7 months got a limit of Rs.5.00 lacs for Standard medical
• When the branch in may-07 was at a peak of 78 discrepancy cases I
got them at 7 within 25 days which was a remarkable achievement
for the branch.
• Highest number of cases Underwritten from March 07-October 07 in
MP & CG and PAN India was at 47th position.
• NSE Certification in Financial Market-Beginners Module Certified.
• Master of Business Administration (MBA Finance) from Devi Ahilya
VishwaVidyalya (DAVV) Indore, 2004-2006 with 59.29%.
• Bachelor of Commerce (B.Com) from Allahabad University, in 2000-2003
• 12th & 10th from Boys High School and College (ICSE Board), Allahabad
(U.P) in 2000 & 1998 with 53.2% and 62.16% respectively
MS. Office, Tally
PRACTICAL TRAINING & PROJECT
Done Practical Training from 14 June- 16 August 2005 in Dewan
Housing Finance Corporation Ltd. (DHFL) Mumbai, INDIA. Topic was
‘Credit Procedure of Housing Finance’
Done Research Project on “Customer Preference for small car in Bhopal city”
♦ Adjudged rare talent in organizing venue management activities of “IMA
NATIONAL MANAGEMENT CONVENTION 2005” with partner country
FRANCE in February-2005.
♦ First prize in quiz held at Shri Vaishnav Institute of Management,
Indore on March 2005.
Name - Manish Chaturvedi
Marital Status - Single
Date of Birth - 18/03/1981
Father’s Name - Late Shri A.K Chaturvedi
Mother’s Name - Mrs. Ranjana Chaturvedi
Languages Known - English & Hindi
Hobby - Reading, Free Acupressure Treatment
Permanent Address - 5/203 Pawan Bagh, Malad (W), MUMBAI
Present Address - A-14 Old Minal Residency, J.K.Road,
Hand Phone - +91.9755552124, +91.9827510417
E-mail - email@example.com
As on Request
I do certify that the information provided above is true to the best of my
knowledge and belief.