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Operational Resilience in FLNG
1. Value without compromise.
A Framework for Business
Continuity to Provide High
Availability in Floating
LNG Operations
Pete Winn and Alex Lal
Velrada
2. How does business continuity planning help
achieve a resilient operation?
What changes with FLNG?
Why should we care?
What should we do?
Today’s agenda
3. Established in 2009, Velrada is an award winning, Australian-owned,
business and technology consulting firm with strong experience in
resources around the Asia-Pacific region.
Pete and Alex have delivered Business Continuity Planning
engagements for a range of clients in the Oil & Gas, Mining,
Engineering and Construction industries, and the Public Sector.
Our consulting in this area draws on strong capabilities in:
Operational Efficiency
Integrated and Intelligent Operations
Risk Management
Organisational Change Management
Analytics and Optimisation of Processes
Supply chain and logistics optimisation
Online Collaboration and Information Management
Pete Winn
Intelligent Operations SME
Alex Lal
Business Continuity &
Disaster Recovery SME
By way of introduction
4. RISK MANAGEMENT
Emergency
Management
(EM)
Business
Continuity
Management
(BCM)
Health & Safety
(HSEC)
Disaster Recovery
(DR)
A heavy focus and highly
mature function engrained in
the culture of the organisation
A mature practice
throughout Oil and Gas
backed up by solid
historical evidence
Well developed and
delivered supported by
legislation and license
to operate
Often overlooked and draws
together a number of functions
throughout the businessProvision of highly available
systems and technology
mature in O&G
The role of business continuity in
supporting resilient operation
5. 63%
of a business
functions have a recovery
time of less than 24hrs.
(Gartner: Ten Best Practices for Creating & Maintaining Effective Business
Continuity Management Plans)
47%
of organisations do
not know the cost of
business disruptions in the
last 12 months.
(KPMG: global Business Continuity Management Program Benchmark Study)
Organisations do
not have an up-to-date
business continuity or
disaster recovery plan
(Gartner: Ten Best Practices for Creating & Maintaining Effective Business
Continuity Management Plans)
1 3in
2weeksMore than half
of organisations believe their
‘worst case scenario’ outage to
be 2 weeks or more.
(Gartner: Ten Best Practices for Creating & Maintaining Effective Business
Continuity Management Plans)
Expectations vs. Reality
6. This is a new technology with a high degree of variability
and a limited knowledge base to support efficient operations.
With this in mind, can you still rely on identifying all the risks up front?
FLNG changes the game
Challenging cost
Environment Leading
to requirement for
constant offloading
in all conditions
New technologies that
aren’t understood in
new environments
Multiple concepts will
be realised leading
to a high variance in
operating vessels
Lack of support from
nearby onshore
facilities & supply base
9. A business continuity planning
framework shifts the focus from
reacting to specific known scenarios,
to planning based on what’s
important to the operation:
reducing recovery time.
10. Assess
”Understand the scope of the operation and prioritise based on value chain analysis and maximum
acceptable outage”
Emergency
Response
Medical
Business and Facilities Functions
OffloadStorageProcessingExtraction
Reliability &
Inspection
Control &
Operations
Supply &
Logistics
Marine
Operations
Production
Planning
Surveillance
Health and
Safety
Contracting
Reservoir
Optimisation
Remote
Assistance
Maintenance Planning
11. Govern
“Embed the framework define responsibilities, assign ownerships and embed in
your continuous improvement process”
Assess
”Understand the scope of the
operation and prioritise based
on value chain analysis and
maximum acceptable outage”
Test
”Check that the appropriate
strategies are in place and
understood throughout
the organisation”
Analyse
”For each function map out the
critical human, information, physical,
system and process assets and their
interdependencies”
Plan
”Identify and record recovery
strategies for a failure in each
asset competent of the
business function
12. CMS Outage
Another operator has suffered a
helicopter incident causing the
grounding of a significant
proportion of your fleet for safety
concerns, this has lead to a lack of
coverage for medical evacuation
and a shut down of operations. Helicopter
Vendor
Helicopter
Contract
Medical
Evacuation
Contract
Manager
Helicopter
Fleet
Fleet Share
Agreement
Contract
Analyst
No backup
process!
CMSPaper Copies
Detailed
Process
Instructions
Shared
Medivac
Manager ill!
No backup
fleet!
Single Vendor!
Fleet
grounded!
13. Little evidence of major incident planning. Processes are unclear or poorly
documented. Little or no understanding of which business processes or systems to
prioritise in the event of a major incident.
Very Immature
Processes are defined and documented with some gaps, but are largely manual.
Information used to prioritise business processes or systems in the event of a major
incident is incomplete or not used
Immature
Processes are well defined but inconsistently applied. Monitoring tools in place but
not used proactively. Core business processes and systems can generally be
recovered within an acceptable timeframe.
Somewhat Mature
Mostly resilient with some degree of process automation. System and infrastructure
monitoring tools in place and proactively used to anticipate/respond to BCDR
incidents.
Mature
Highly resilient with a degree of process automation. Monitoring tools in
place and proactively used for future planning. Near-line BCDR capability
that is well-aligned to business operations
Advanced
Realistic. Achievable. Build confidence early. Iterate. Buy in.
14. FLNG poses unique BC challenges.
The risks are substantial and have changed and
so should the planning in response to this.
Planning and preparation is key to reducing the
time to return to operations.
Framework approach leads to a quicker return to
normal operations.
Key takeaways
Message = mismatch between expectations to recover and ability to recover
Threats are difficult to anticipate and may occur without warning
Tend to escalate quickly and impact operations in ways that are unpredictable and difficult to contain
BC planning in the Oil & Gas industry is typically not very mature
Lack of or poor planning can cause severe reputational damage and threaten safety
It directly impacts the bottom line
Changing the game around operations -> leads to change of approach.
NOTES
Flex – LNG trains offshore… send through examples. Take away is new technology, not everything that Shell does will be applicable to all FLNG vessels
Scenarios vs. robustness
Likely to operate in more remote and challenging environments
May be exploiting more complex and marginal reservoirs
May be static or mobile
Limited value in attempting to plan for every possible business continuity scenario, where you don’t have the historical data to drive those scenarios
Instead a focus on a robust framework for business continuity, identifying critical capabilities and assets to allow operations to continue (or be shut down safely) (first animation)
This will allow you to react to a wider range of events without having to identify every possibility up front. (second animation)
Scenarios can then still be taken to test the plan
Preparation is key to containing the impact of a major incident.
Planning is the critical factor in recovering normal operations as quickly as possible.
It will help you identify the most common causes, patterns and impacts of major incidents.
Prioritise those that occur most frequently and have the greatest impact on your BAU operations.
be realistic; by describing a sensible business continuity baseline and how to enact it.
be achievable; it must be achievable and actionable within the organisation’s financial, operational and resource constraints.
provide confidence; by describing in detail the structures, systems and processes that will be invoked in the event of a major incident.
be proportionate; by ensuring planning and preparation activities can be accommodated within normal business operations, without creating an unmanageable additional workload.
be structured and repeatable; by removing dependencies on particular individuals or specialist skills.
have business acceptance; it must be acceptable to all relevant stakeholders.