1. Daniel R. Orr
Curriculum Vitae 1 Rock Creek Ct. Apt. 1A
Baltimore, Maryland 21234
Cellular: (410) 370-1564
Email: orrdaniel11@yahoo.com
Objective
Senior Software Quality Assurance (SQA) Lead/Manager responsible for performing all
aspects of coordinating and managing the company’s/project’s SQA processes. These
processes including test planning, test case development and execution, and test
reporting. Facilitate establishing/updating Company standards, policies and procedures
which adhere to and in support of corporate goals and objectives. Work with
established program/project teams to lead them in preparing documentation and
deliverables resulting successful on-time delivery which provide a positive return on
investment. Lead reviews and audits on products and processes in accordance with
requirements and standards, policies, and procedures. Meet with clients on a regular
basis to ensure open communication and requirements understanding. Document and
report project progress IAW Project Management procedures. Work with everyone on
the team to assure open communications throughout the project lifecycle.
Abilities
1. 30 years+ experience in all aspects of Software Quality Assurance, including test
planning, executing and reporting
2. build and monitor test systems (computer, networking, and database) to assure
all are created to meet customer’s needs
3. Develop test processes/procedures to ensure the product meets requirements.
4. Project Management, Database Administration, Systems Analysis and Integration,
and Networking and Telecommunications certified.
5. Able to ensure that products are delivered on time, within budget, and with
desired scope and quality.
6. Understand CMMI for development principles and practices which enable
improvement
Key Skills
Basic Programs: Windows XP, 7, 8, and 10, Microsoft Office Suite (2003,2007 and 365)
including Visio and Project,
Specific Software: Selenium’s IDE and WebDriver, HP’s Quality Center, Rational Tool Suite,
Mercury’s Winrunner/Loadrunner toolset, MS SQL Server, Visual Basic
(.net), ASP.Net, Wired/Wireless Networking, SoapUI Pro
Certifications: PMI Project Management, Database Design, Networking and
Telecommunications, and Software Development/Implementation
Education
Masters in Information Technology Management (2008)
Colorado Technical University Online Colorado Springs, Colo.
BS in Computer Science (Math minor) (1983)
Pennsylvania State University State College, PA
High School Diploma: Advanced Group
California High School California, PA
2.
3. Acquired Skill Sets
Applied VS Skill Sets Design Development Management
Software Quality
Management
Monitor requirements
definition process to
ensure testability,
understandability, and
deliverability. Ensure all
interfaces between
components are identified
and are testable. Identify
quality standards, policies,
and procedures applicable
to projects. Establish
working relationship with
customer and project team
that promotes teamwork.
Develop test plans, test
procedures, and test
cases (including expected
results) based on defined
requirements and following
defined processes.
Provide special emphasis
on component integration.
Conduct audits, as
required based on project-
specific objectives
Perform tests. Identify and report
defects. Lead defect review meetings.
Ensure development processes adhere
to project-adopted policies and
procedures. Maintain standards
compliance. Manage/direct project
configuration management processes.
Provide reports to project team,
customer and quality team with
information on defects
identified/corrected, process
improvement recommendations and
team integrity.
Database Design Identified/defined
requirements for a
distributed database
system in support of a
fictitious package
distribution system
Identified both hardware
and software components
supporting design. Design
implemented in Database
Warehouse format
Lead team of engineers, both quality and
development to ensure that the product
met customer requirements and would
be delivered as specified
Network Design Identified/defined
requirements for a network
system for a fictitious
school district. Included
LAN, WAN, and wireless
hardware and software
requirements
Worked with team of
developers to ensure that
the requirement were met
at that the system could be
managed from a central
location
Provided leadership and guidance
working with both school faculty and IT
personnel to ensure effective design
implementation. Delivered project on
time, with budget and with desired scope
and quality.
System Analysis
and Integration
Worked with customer and
project team to identify
requirements, effective
design, and deployment
capabilities
Used Rapid Application
Development processes
(Agile programming) to
ensure the product would
be delivered in the short
timeframe required by the
customer
Used MS Project to identify tasks,
monitor schedule and costs, assign
personnel effectively and reported
progress to senior management on a
timely or as needed basis.
Project
Management
Developed project
charters. Lead project
team to estimate project
scope, timeline, cost,
schedule, and resources.
Identified project risks.
Created project work
breakdown structures.
Interviewed prospective
team members. Created
communication interface
between project and client.
Monitored project progress including
cost, schedule and scope. Worked
issues as they occurred. Worked with
customer and project team to ensure
project was delivered “on time, within
budget, and with desired scope and
quality.”
Prior Employment
2/2015 – Present Element Corporation Baltimore, Maryland
4. Planned, developed, and tested software for the company’s new fleet management system
with specific focus on fuel and maintenance transaction exception handling and reporting.
Coordinated with Business Analysts, Database Administrators, and Software Developers to
ensure requirements were clear and testable. Used HP’s Application Lifecycle Management
software to enter, track, and maintain test cases, defects and requirements. Analyzed
requirements to develop more effective and efficient testing methods. Wrote SQL-based
queries to complement my testing process. Facilitated test planning sessions. Mentored
junior test analysts. Learned Selenium’s IDE and WebDriver to assist in test automation.
4/2013 – 12/2013 Quality Software Solutions Inc. Baltimore, Maryland
Test lead during development and testing of the software for the Affordable Care Act (ACA).
Responsible for designing, developing and executing Service-oriented-architecture (SOA)
testing between all of the Federal Agencies (IRS, SSA, DHS, VHA, Medicare, DMDC, OPM,
Equifax, Experian, Peace Corps, and Symantec) to ensure services, respective to each agency
provided accurate and dependable responses based on service requests. Worked with Senior
IT Managers at each Agency to coordinate, communicate, and conduct required testing.
8/2011 - 2/2012
4/2012-2/2013 2 Contractor positions (Prometric), Baltimore Maryland
Responsible for testing on-line test delivery systems to ensure exam delivery, completion and
result certification. Also responsible for reviewing requirements, writing test scenarios/cases
for projects involving delivery of electronic exams for various clients across the word. Also
responsible for implementing the test scenarios/cases, writing defects, identifying root cause
and revalidating via regression testing. Worked with management to establish standardized
processes for enabling data masking of personal sensitive data to be used across projects.
Provided IT support where necessary.
11/2010-12/2010 Test Lead, IT QA Department, Corning Glass
Worked with three different project teams to lead the test effort, from
developing testing strategy/approach, through collecting and documenting
defect metrics in HP’s Quality Center. Met with Project Leadership teams to
assist with proper testing methods and philosophy. Converted Business
Analysts decisions/definitions into useable/documentable/testable
requirements. Established QA processes which promoted efficiencies and
effectiveness.
5/2010-9/2010 Test Coordinator (M&T Bank), John Berry Consulting,
Responsible for leading the test planning, setup, coordination, and
consultation of the testing effort on a multi-year, multi-million dollar banking
project. Instructed Business Analysts, Quality Assurance and Test, and Project
Management on testing best practices, including preparation and execution.
Lead project quality teams assisting with requirements gathering including
business, performance, capacity and integration, including communications
(interfaces). Provided Business Analysts and Quality Assurance teams with
coordinated Test plan development. Developed the project timeline as
related to the test effort, identifying the testing critical path. Assisted with
selection of the project’s defect tracking and reporting tool to ensure
commonality between and among the testing groups. Reported to Senior
Management (Project and Business) on test planning efforts and results.
4/2008-6/2008 Lead Test Engineer, (Excellus BC/BS) TEKSystems,
Responsible for leading the test process: preparation, setup, and execution for
2 client projects, part of a 7 project, 5 year Transformation project. Worked
with project teams to assist with individual project requirements development
including business, database and interproject communications (interfaces).
5. Assisted with development of database schema/models. Developed test
strategies, test data model that identifies expected results for use during
actual testing. Created test plans, test cases, and provide test reports.
Performed data analysis. Identify and report defects. Developed plans to
manage the entire testing process. Ensured accuracy of clinical
data/structures and models. Report to Senior Management on test progress
and results.
9/2007-4/2008 Software Quality Engineer, Carestream Health Rochester, NY,
Responsible for Clinical Database test preparation, setup, and execution for
client’s Clinical database. Worked with developers in creating effective data
models, schema, and programs to ensure accurate program data interfaces.
Used standards, policies and procedures to ensure interface effectiveness
while maintaining data integrity. Created test plans, test cases, and provide
test reports. Identified and reported defects. Managed the testing process.
Performed data analysis to ensure accuracy of clinical data. Reported to
Senior Management on test progress and results. Conducted testing on the
tools used to insert/extract data into database. Ensured database data
accuracy per documentation/requirements/standards.
4/2007-9/2007 Software Quality Engineer, Eastman Kodak, Rochester, NY,
Responsible for Test preparation, setup (hardware and software), and
execution for client’s e-commerce website. Created test plans, test cases,
and provide test reports. Identify and report defects. Managed the testing
process. Ensured accuracy of website information, web navigation, and
accurate integration between client data collection and server database.
Reported to Senior Management on test progress and results. Conducted
load testing on the project’s servers using Mercury’s Loadrunner performance
tester to ensure project servers were capable of handling the load defined in
project documentation/requirements. Ensure that the data model used
effectively handled data as required by customer. Act as representative for
Voice of the Customer.
1/1994-4/2007 Multiple contractor jobs
Working in both Software Engineering and Manufacturing environments
primarily in Quality Assurance and Process Improvement. Six years working for
Eastman Kodak as a Software Quality Engineer/Manager. Worked with
software engineers developing and setting up network, computer, and
database systems in support of a successful $2M client-server R&D project.
Four years working as a contractor for multiple clients leading teams and
performing CMM-based appraisals comparing software engineering
processes of major DoD contractors against the key practices of the Software
Engineering Institute’s Capability Maturity Model for Software.
9/1971-12/1993 U.S. Air Force (Retired)
Worked with Software Engineering Institute in developing the Software
Capability Evaluation and the Capability Maturity Model Appraisal
methodology. Conducted multiple appraisals at all maturity levels, including
1 at Motorola for Level 5. Software Quality Manager for the A.F. Operational
Test and Evaluations Center on a $3B Radar System, developed by General
Electric, and responsible for ensuring all software met established
requirements.
6. Assisted with development of database schema/models. Developed test
strategies, test data model that identifies expected results for use during
actual testing. Created test plans, test cases, and provide test reports.
Performed data analysis. Identify and report defects. Developed plans to
manage the entire testing process. Ensured accuracy of clinical
data/structures and models. Report to Senior Management on test progress
and results.
9/2007-4/2008 Software Quality Engineer, Carestream Health Rochester, NY,
Responsible for Clinical Database test preparation, setup, and execution for
client’s Clinical database. Worked with developers in creating effective data
models, schema, and programs to ensure accurate program data interfaces.
Used standards, policies and procedures to ensure interface effectiveness
while maintaining data integrity. Created test plans, test cases, and provide
test reports. Identified and reported defects. Managed the testing process.
Performed data analysis to ensure accuracy of clinical data. Reported to
Senior Management on test progress and results. Conducted testing on the
tools used to insert/extract data into database. Ensured database data
accuracy per documentation/requirements/standards.
4/2007-9/2007 Software Quality Engineer, Eastman Kodak, Rochester, NY,
Responsible for Test preparation, setup (hardware and software), and
execution for client’s e-commerce website. Created test plans, test cases,
and provide test reports. Identify and report defects. Managed the testing
process. Ensured accuracy of website information, web navigation, and
accurate integration between client data collection and server database.
Reported to Senior Management on test progress and results. Conducted
load testing on the project’s servers using Mercury’s Loadrunner performance
tester to ensure project servers were capable of handling the load defined in
project documentation/requirements. Ensure that the data model used
effectively handled data as required by customer. Act as representative for
Voice of the Customer.
1/1994-4/2007 Multiple contractor jobs
Working in both Software Engineering and Manufacturing environments
primarily in Quality Assurance and Process Improvement. Six years working for
Eastman Kodak as a Software Quality Engineer/Manager. Worked with
software engineers developing and setting up network, computer, and
database systems in support of a successful $2M client-server R&D project.
Four years working as a contractor for multiple clients leading teams and
performing CMM-based appraisals comparing software engineering
processes of major DoD contractors against the key practices of the Software
Engineering Institute’s Capability Maturity Model for Software.
9/1971-12/1993 U.S. Air Force (Retired)
Worked with Software Engineering Institute in developing the Software
Capability Evaluation and the Capability Maturity Model Appraisal
methodology. Conducted multiple appraisals at all maturity levels, including
1 at Motorola for Level 5. Software Quality Manager for the A.F. Operational
Test and Evaluations Center on a $3B Radar System, developed by General
Electric, and responsible for ensuring all software met established
requirements.