Ahmed Mahmoud is a senior support engineer at Oracle looking for a new opportunity. He has over 15 years of experience implementing and supporting various Oracle applications including Financials, Supply Chain, and Quoting. His career experience includes roles as a functional consultant, team leader, and pre-sales consultant. He is proficient in Oracle Applications R11i and R12 and has led over 25 successful implementation projects across different industries.

1. Ahmed Mahmoud
C A R E E R O B J E C T I V E
I am currently working as a senior support Engineer at Oracle .I have a wide experience in
different Oracle applications (system administration, Financials, Supply Chain and Quoting).
I am looking forward for having a real chance that can confirm my capabilities and
efforts in an esteemed organization, which will provide the most suitable environment
for this. On the other hand, I will do my full effort for being the best.
C A R E E R T A R G E T
• Project Manager
• Solution Architect
• Implementations’ Team Leader
• Business Analyst
• Senior Financial and Supply Chain Pre-Sales
Roles and Responsibility Summary
Role Responsibilities
Oracle Applications Responsible for:
• Solution design
• System setup & parameterization
• Training
• Data conversion and migration
• Solution testing
• Post production support
Oracle Presales Consultant Responsible for:
• Participating in the sales cycle
• On-site survey and case study
• Conducting several presales presentations and
demonstrations Coordinating and administrating
several group projects
Oracle Training Instructor • Conduct standard Oracle Trainings

2. WORK EXPERIENCE:
(* Professional Experience is sorted by the most recent)
Job # 1: Oracle Senior Support Engineer
Employer: Oracle Corporation – Smart Village, Egypt
Duration: 4 Years (Oct- 2011- till Now)
Job responsibilities and work description:
• Consulting and Supporting Oracle customers around the world in financial area
specially the procurement module. Helping customers in any issue facing them during
all steps of implementation cycle including advising in business requirements during
analysis phase, helping during testing and development phases in addition research
and develop solutions to problems in Production day to day operations.
• Participated in global Procurement root cause analysis for Oracle EBS core payable.
• Participated in Quality assurance for Oracle EBS R12 by identifying product gaps
• Manage and help in escalated issues and critical issues.
• Working towards, adopting and contributing to new processes and tools.
• Innovating ideas for increasing reliability and improving productivity.
Job # 2: Financial and Functional Consultant
Mashreq Group
Oracle Financial Applications R11i & R12 01th
Mar-2005 to Sep- 2011
Implementation, Support & Training experience on Financial products and supply chain module
The role involves:
• Successfully led a team of 30 Consultants towards the implementation of 26 Oracle E-
Business Suite implementations across various industries and Commercial Firms like :
1. Porcelain Industry
2. Food Industry
3. Fertilizers Industry
4. Compressors Industry
5. Printing & Publishing
6. Plastics & PVC Industry
7. Cotton Spinning & Weaving Industry
8. Configured Products Industry
9. Distribution and logistics
10. FMCG Industry
11. Automotive Industry
12. Ports and terminals operations
• Helped in recruiting 30 junior consultants by making professional interviews, following up
their learning curve and career path.
• Helped company in preparing long term vision for ERP Consultancy market and business
in the middle east
• Good knowledge on how to lead Functional consultants, DBAs and developers to achieve
ERP project delivery on time, within budget and meet customer expectations and optimize
clients’ value stream map
• Good knowledge on integrated and automated business for various areas, Supply Chain

3. Management, Manufacturing, Maintenance, Accounting and costing,HRMS.
• Performed numeral training, orientation, readiness sessions for many projects and business
sectors
• Excellent technical writing skills for statistical, Analytical and management reports
• Has been promoted from functional consultant to senior functional consultant then team
leader then operational manager responsible on all company's projects within 5 years
• Have the knowledge of how to implement best practices, change management procedures
and finally deliver
PROJECTS EXPERIENCE
• Project Details
Date: September 2010 – Aug-2011
Company: SALEC
Industry: Trading Company
Version: Oracle Application Release 12.0.4
Role: Financial/ Supply chain team leader (GL, AP, AR, FA , CM, PO, INV,
Telesales and Oracle Quoting)
Current Phase: Live
Major tasks included: 1- Follow up with Setup the DEV, test and Production Environment
2- Design Chart of Account
3- Follow up with the consultants daily tasks
4- Conduct detailed investigations in any issues raised
• Project Details
Date: August 2009 – AUG 2010
Company: Almunajem Group (Saudi Arabia) (Digit Center)
Industry: Food Industry
Version: Oracle Applications Release 12
Role: - Solution Architect
• Senior Applications consultant (GL- Order Management – AR –
Oracle Quoting – Inventory –Purchasing-Cash Management,
Isupplier)
Current Phase: Live Stabilizing period and Implementing
phase two
Major tasks included
• Business analysis / Solution Design
• Design Chart of Account Structure
• Setup the Development – Test and Production Environment
• Conduct training sessions / CRP

4. • Follow up with the users’ testing
• Support Users in the live phase
• Project Details
Date: August 2008 – DEC 2009
Company: Almunajem Group (Saudi Arabia) (Cold Store)
Industry: Trading / Food Industry
Version: Oracle Applications Release 12
Role: - Operational Manager - Solution Architect
• Senior Applications consultant (GL- Order Management – AR –
Oracle Quoting – Inventory –Purchasing-Cash Management)
Current Phase: Live Stabilizing period and Implementing
phase two
Major tasks included
• Business analysis / Solution Design
• Design Chart of Account Structure
• Setup the Development – Test and Production Environment
• Conduct training sessions / CRP
• Follow up with the users’ testing
• Support Users in the live Phase
• Project Details
Date: March 2008 – May 2008
Company: Qatar Foundation
Industry: Education Organization
Version: Oracle Applications Release 11.5.10
Role: Senior applications consultant iProcurement
Current Phase: Live for iProcurement
Major tasks included: 1- Business analysis
2- Setup the DEV, test and Production Environment
3- Conduct CRPs
4- Conduct key, end user training
• Project Details
Date: APR 2006 – SEP 2007
Company: Egyptian Traders Company
Industry: Trading Company

5. Version: Oracle Applications Release 11.5.10
Role: Senior applications consultant (GL, AR, OM, INV, CM)
Current Phase: Production, enhancement and Development
Support
Major tasks included: 1- Business analysis
2- Setup the DEV, test and Production Environment
3- Conduct CRPs
4- Conduct key, end user training
5- Design, test and deliver customized add-ons extensions:
Landed cost solution
• Application Support after going live
• Project Details
Date: JAN 2006 – JUL 2007
Company: Zanussi Misr Compressors
Industry: Compressors Factory
Version: Oracle Applications Release 11.5.10
Role: Applications consultant ( GL, AR,OM,CM)
Current Phase: Production, Support
Major tasks included: 1- Business analysis
2- Setup the Production Environment
3- Conduct training sessions
4- Follow up with the users’ testing
• Project Details
Date: JAN 2007 – JAN 2008
Company: Alexandria Fertilization Factory
Industry: Fertilization Factory
Version: Oracle Applications Release 11.5.10
Role: Financial/ Supply chain team leader (GL, AP, AR, FA , CM, PO, INV)
Current Phase: Production, Support
Major tasks included: 1- Follow up with Setup the DEV, test and Production Environment
2- Follow up with the consultants daily tasks
3- Conduct detailed investigations in any issues raised
• Project Details
Company: Dallah
Industry: Property trading company
Role: Supply chain team leader (GL, AP, AR, FA , CM)
Current Phase: Testing
Major tasks included: 1- Follow up with Setup the DEV, test and Production Environment
2- Follow up with the consultants daily tasks
3- Conduct detailed investigations in any issues raised

6. 2000 – 2005 Alexanderia Electrecity Company
Financial
Planning
Manager
(2000 – 2001)
• Customer Service
Financial Planning
Sector (2002- 2003)
• Working in the company cash flow.
• Working in company loans.
• Working in company Budget.
Working with
MSAD
• Working in reengineering project for the all company my base
role is in the analyses
Working as DBA • Working in program called EMPAC (Purchasing and Inventory)
program integrated with oracle E-business Suite.
E D U C A T I O N, D E G R E E S AND C E R T I F I C A T E S
Academic Degree:
University: University of Alexandria
Faculty : Faculty of Commerce
Major : Accounting
Year : 1999
Grade : Good
Courses &Certificates:

7. 2002-2003 Alex University ALEX,
Egypt
Financial
Managemen
t Diploma
• Financial Management
• Investment Principles
• Financial Marketing and Institution
• Technical Analyst of securities
• Basic analyst of securities
• Financial derivatives
• Portfolio Management
Business
Track
Course
• Supply chain management
• Effective purchasing management
• Effective inventory management
Certificate in Oracle Applications Implementation from
Oracle University
2005 ITI Cairo, Egypt
ORACLE Supply
Chain
Management
Track
• e-Business Overview:
• Navigation applications
• Defining Flexfields
• 11i procure to pay fundamentals
• 11i Accounts Payables
• 11i Purchasing
• 11i Order to Cash fundamentals
• 11i Accounts Receivables
• 11i Order Management
• 11i Implement Inventory
• 11i Inventory
• Application Implementation Methodology
• AIM 3
SKILLS

8. Personal Skills
• Excellent understanding and communicating in both Arabic
and English
• Ability to work under pressure
• Work closely with team members.
• Excellent interpersonal, communication, presentation,
organizational skills and analytical skills
• Very fast learning
• Willing to relocate and travel abroad.
Career Skills
• Experience in Oracle Apps R11i , R12
• Implementing Oracle Applications R11 , R12 using AIM ,
ABF
• Excellent Investigating and trouble shooting skills with the
help of and using Database tools and building step wise
organized testing scenarios
• Excellent analysis skills and understanding business
processes and requirements , mapping to oracle Apps
• Using SQL Loader , Data loader , ADI
• Manage the developing of modules as a Plug-in on Oracle E-
Business Suite 11i , 12 , this includes:
• Making the necessary investigation on the standards of developing
Custom Applications imbedded within Oracle Apps
• Making the necessary investigation on the design of the Oracle
apps modules to achieve the needed level of the integration of the
Plug-in.
INTERESTS & ACTIVITIES
• Traveling
o Visited many countries and willing to work out of region
• Sports
P E R S O N A L D A T A
E-mail : Ahmed.x.Mahmoud@ORACLE.COM
Personal mobile: 002-01000001879

9. Date of Birth : 21-3-1978 Material Status: Married
Nationality : Egyptian Religion : Muslim
Current Residency: Alex, Egypt
Current Post : Senior Support Engineer
Current Employer: Oracle Egypt
REFERENCES
Available upon request

10. Date of Birth : 21-3-1978 Material Status: Married
Nationality : Egyptian Religion : Muslim
Current Residency: Alex, Egypt
Current Post : Senior Support Engineer
Current Employer: Oracle Egypt
REFERENCES
Available upon request