The document is a resume for Abdus Salam, an Oracle certified IT professional seeking a suitable position. It summarizes his strong technical skills and experience in Oracle databases, PL/SQL, and Developer 2000. It also outlines his past work as a Software Engineer for Emirates Airlines Group's IT division, Mercator, and as an Analyst Programmer for Nissan Middle East FZE, where he developed and maintained various modules for enterprise systems.

1. Abdus Salam
Dubai, United Arab Emirates
Email Address: abssalam@outlook.com
Mobile Number: +971556647293
Career Objective
An Oracle certified IT professional with exceptional record of involving several complex high-end
software development projects for reputed IT service provider in the region, seeking a suitable position
to contribute accrued expertise and carve a mutually beneficial growth path.
Professional Competence
 Strong technical knowledge on Oracle (7.x,8.x,8i/9i/10g/11g), Oracle SQL/PL/SQL and Developer
2000 (Forms & Reports )
 Involving in Basic Database Administrative Tasks such as
 Monitoring and tuning performance.
 Making database backups and performing recovery when necessary
 Managing the database's storage structures
 Managing users and security
 Managing schema objects, such as tables, indexes, and views
 Working in Windows environment.
 Delivery and deployment of solutions, ensuring they are on time, within the budget and to the
required quality standards.
 Manage resources and provide technical expertise whenever required.
 Estimation of the Project / Preparation of SOW.
 Reviewing the code / impact of change if any.
 Working with business teams to gather requirements, create specifications, and develop new
solutions or enhance existing applications.
 Providing feedback on process improvements to the project manager.
 Reviewing and assisting in issue resolution, coordinating task dependencies, and establishing
milestones, project goals that keep the project on time and within the budget.
 Assisting lower-level programmers with programming assignments
 Teleconferencing with and providing status updates to clients in critical situations and
monitoring/recording tasks till completion.
 Documenting, reviewing and preparing test plans/data/unit testing. Performing self-
reviewing/Bug fixing to ensure final delivery of quality code
 Cohesive team player with strong analytical, problem solving, trouble shooting, decision making,
documentation, communication and interpersonal skills.
 In-depth functional knowledge on Business Functional requirement of Airline (Revenue
Accounting)

2. Technical Skills
Operating System: Windows
Database: Oracle (7.x,8.x,8i, 9i, 10g, 11g)
GUI: Developer 2000 (Oracle Forms & Reports)
Professional Experience
Software Engineer, July 2014 - Present
Dubai, United Arab Emirates
Company Industry: IT Aviation
Mercator is a leading provider of software and tech-enabled outsourcing solutions to the global travel,
transportation, and logistics (TTL) industry. Warburg Pincus invested in Mercator in April 2014 to create
the legal entity known as Mercator Solutions FZE. Warburg Pincus LLC is a leading global private equity
firm focused on growth investing
Project Handled:
RAPID (Revenue Accounting Proration Interline & Decision Making).
A comprehensive solution for Airline Passenger and Cargo Revenue Accounting, having 50+ airline
clients, providing complete and timely information for commercial decision-making.
Responsibilities:
• Conducting system analysis, developing new or modifying existing forms, reports, stored procedures
and triggers to keep the systems current with new technologies.
• Documenting, reviewing and preparing test plans/data/unit testing. Performing self-Reviewing/Bug
Fixing to ensure final delivery of quality code.
• Testing new programs to ensure that logic/syntax are correct, and program results are accurate;
assisting lower-level programmers with programming assignments.
• Guiding team members on system modules or other critical problems and proving
solutions/recommendation to resolve system issues. Implementing customized solutions as
per client requirements
• Teleconferencing with and providing status updates to clients in critical situations and
monitoring/recording tasks till completion.

3. Emirates Airlines Group's IT division, Mercator
Software Engineer, April 2007 – July 2014
Dubai, United Arab Emirates
Project Handled:
RAPID (Revenue Accounting Proration Interline & Decision Making).
• A comprehensive solution for Airline Passenger and Cargo Revenue Accounting, providing complete
and timely information for commercial decision-making.
Highlights:
• Played an instrumental role in handling core modules such as Ticket Interface ,Batch Commit , Level
1,2,3 , ADM ACM ,CCD billing ,Stock Transactions & Accounting .
Responsibilities:
 Developing, streamlining RAPID Production and Test systems as per the SLA for both Emirates
Airlines and external customers’ use.
 Developing, coding and debugging/ troubleshooting programming software systems/modules
regarding specific determinations about system performance to form a basis for the solution of
information processing problems.
 Guiding team members on system modules or other critical problems and proving
solutions/recommendation to resolve system issues. Implementing customized solutions as per
client requirements.
 Formulated test plans and coordinated/performed software testing. Provided post-
implementation application support, performance tuning, troubleshooting and process
improvements.
 Explore and managed the below mentioned area independently. i.e
Sale Interface /Fare / Refund Audit /Tax Audit
ADM /ACM/Sale processing
Portal /Stock
Performance and Tuning
 Provided mechanism to extract the data for either Indirect Sales (BSP/ARC) only or Both i.e.,
direct & indirect data based on the parameter and same work for the daily extraction through
night job as well as extraction of historical data
 Audit play very important role to know the revenue need to be collected hence few clients
(EK,MK,ET,PR) generally expect urgent feedback also demands new features .To avoid the client
escalation resolved most of the cases with in SLA without further issues/impact and always
compliance with the SLO defined and addressing the reported issues on time

4. Nissan Middle East FZE,Dubai
Analyst Programmer, Feb 2005 - March 2007
Company Industry: Vehicle Industry
Nissan Middle East FZE has grown to be one of the major support offices of Nissan Motor Co. Ltd., Japan
with its operations covering over 20 countries making it the largest representation in the Middle East
amongst all Japanese manufacturers. Currently Nissan is one of the most popular and successful
automobile brands in the Middle East boasting of a strong line-up ranging from popular passenger cars
to powerful 4x4 series and commercial vehicles.
Project Handled:
• Involved in the project SDLC and maintenance of various modules of the existing system including
General Ledger, Inventory Systems (for Wholesale Store and Spare parts Store), Vehicle Maintenance
and Contract Management.
Key Responsibilities:
• Responsibilities includes database and oracle application server 10g installation configuration,
migration of client/server based NORRIS System on web using application server 10g and developer 10g.
Nissan re-invoice system is interfaced with global web based DRAGON system.
• Planned, executed and delivered system modules to provide the best possible solution within the
agreed time/cost constraints.
• Established systems specifications and objectives based on business requirements and cost
effectiveness. Participated in systems development/design including software programming and
database designing.
• Gathered and documented business requirements to develop design specifications for integrated
applications/interfaces.
• Managed prototyping and developed solutions inclusive of SQL development for Oracle Forms and
Reports, based on agreed specifications for system design/development subsequent to client approval
• Constantly updated technical knowledge and skills by attending in-house/external courses, reading
manuals and accessing new applications.

5. SPORT GHORNATAH
Software Programmer, Jun 2002 – May 2003
Kingdom of Saudi Arabia
Sport GHORNATAH leading Sport Company and distributor for NIKE products also represents the world’s
most famous and prestigious sports and fitness brand names within the sporting goods industry.
Key Responsibilities:
• Managed prototyping and developed solutions inclusive of SQL development for Oracle Forms and
Reports, based on agreed specifications for system design/development subsequent to client approval.
• Coordinated testing and debugging of applications to ensure they meet company
specification/productive usage.
• Constantly updated technical knowledge and skills by attending in-house/external courses, reading
manuals and accessing new applications.
Education:
Bachelor's degree Zoology
B . N .Mandal University , Bihar, India 1998
Other certifications:
•Diploma in Computer programming &Application TULEC, India
•Diploma in Computer Science, LCC, India
Personal Information:
Birth Date: 1 September 1977
Gender: Male
Nationality: India
Visa Status: Residency Visa (Transferable)
Residence Location: Dubai, United Arab Emirates
Number of Dependants 3
Languages:: English, Hindi and Urdu and Arabic
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Abdus Salam