1. AAddhhaamm BBaahheemm
TRANSFERABLE ARTICLE VISA 18 Marital status: Single
Date of Birth: 19 Feb 1988 Nationality: Lebanese
Mobile: 00965-55537727 Driving Licence
E-mail: adhambahem@live.com
PROFILE
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I am an enthusiastic, hands-on IT professional with more than 7 years’ experience in support. I have a
proven track record of managing and maintaining Laptops and desktops , LAN/WAN network
infrastructures, and adopt a meticulous approach to ensure the smooth-running of business operations.
Qualified to industry standards, I enjoy closely following the latest changes in technology and apply this to
my duties wherever relevant.
SKILLS SUMMARY
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 Windows XP, Vista, 7, 8.1, 10.
 Windows Server 2012.
 HTML, CSS, PHP, MySQL, Bootstrap, JavaScript, jQuery .
 Active Directory 2012.
 MS Office 2003/2007/2010.
 DNS, DHC, WLAN, VPN.
 Kaspersky, Avast and other Antivirus Software.
 Skilled and thorough in analyzing problem situations and finding creative solutions.
 Resourceful and self confident can get the job done, and do it well.
 Strong commitment, vision and leadership.
 Effective problem solver thorough researcher.
 Successful in mastering new skills through hands on experience.
QUALIFICATIONS
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 2016 – Web Developer.
 2015 – Customer Service (Call Centre).
 2014 - Microsoft Certified Software Associate (MCSA).
 2012 – Electronic Mobile Maintenance.
 05-2009 – 3Dmax architectural visualization.
 03-2009 – Adobe InDesign CS4.

2.  02-2009 – Adobe illustrator CS4.
 01-2009 – Adobe Photoshop CS3.
 2007 – CompTIA Network+.
 2004 – Advanced electronic and Computer assembly, maintenance.
EDUCATION
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 2007 – 2010 Vocational Institute Dikwana.
Degree: Technical Excellence.
 2000 – 2006 Ibn al-Athir School.
EMPLOYMENT HISTORY
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British Link Kuwait June 2015 – Now
IT Support Specialist
 Configure and install windows 7 / 8 / 8.1 /10 .
 Troubleshooting and solving issues network.
 Handling All Purchases.
 Coordinating With Suppliers for Quotations, Purchase Orders.
 Maintaining Purchase Log of the IT.
 Day to Day IT Support to the BLK users in All Locations.
 Assisting Users For The Unisoft Issues.
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NASSAR GROUP s.a.r.l Feb 2013 – Feb 2015
Technician Support
 Maintenance money counter and discrimination machines,
Plus, Master work, Delarue, Glory.
 Repair Time, Tracking machines chiyu, various, Hand Recognition.
 Installation queuing system, emse .

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ANY COMPUTER s.a.l Apr 2007 – July 2012
Help Desk
 Primary duties included installing and configuring Windows Xp, win7, Win8.
 Supported and maintained workstations and laptops.
 Installing and Configuring Kaspersky, Avast.
 Utilised problem solving and troubleshooting ,
abilities to resolve any major issues.
 Microsoft Office 2007/2010.
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