1. To be a part of an organization that uses my skills in its process of growth while giving me
Chances to enhance my skills and career.
IT Support- Networking, Microsoft and Cisco- Panasonic PBX- Telephone system, Managing
DHCP, DNS, LAN, WAN, Active Directory and security, print server and PC desktop support
Knowledge in Assembling, OS Installation, Trouble Shooting (Windows Server, Windows
XP, Windows 7 & 8) Networking, Media Topologies, Configuring Network and also with
Printers and Plotters.
Specialist in Wireless Systems, such as Wireless Point to point and Point to multi Point
Deployment
8 Years’ Experience in IT Technical support field in Dubai
2 years of experience as a Hardware Technician in Mumbai
Still I am working in JC Maclean international, Jabel Ali free Zone since 2007 as an IT
Technical support engineer.
JC Maclean International - Company Profile:
JC Maclean International, One of the Number One Concerns in Middle East. The Major Projects
handled in JC Maclean is IBN BATTUTHA MALL Jabel Ali, BURJMAN CENTER Bur Dubai, JW Marriott
Abu Dhabi, CONFERENCE PALALCE HALL Abu Dhabi, ROSEWOOD HOTEL Abu Dhabi,
AJAYBHATIYA VILLA Dubai, TOUFIQUE VILLA Abu Dhabi, NATION TOWER Abu Dhabi, BEACH
HOUSE Abu Dhabi, SHIEK AL NAHIYAN PRIVATE VILLA Abu Dhabi.
Job Profile:
Trouble shooting Windows server, Windows XP, Windows 7
Configuring all kind of routers and Switches
Configuring Network such as LAN, WAN
Managing DHCP, DNS, Active Directory and Security
Creating group policy and sharing Network drives and Printers
Online Desktop support and Trouble shooting
Maintaining Printers, Plotters, Print servers and Telephone PBX systems
Attending anything related with Technical issues
Preparing Daily Backup using HP Media Library and Net gear NAS NV+
Responsible for diagnosing & resolving hardware, software & end users problems.
Developing the infrastructure and systems to meet the company needs.
Working within a TCP/IP network environment, including DHCP, DNS and Ethernet
Involved in the rollout of software updates and patches.
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Professional Skills
Career Objectives
Mr. Muhammed Shameer
I T Technical Support
Mob: 055 3454038
E-mail: mshameerkv@gmail.com
mshameer@jcmaclean.com
Web: www.jcmaclean.com
Professional Work Experience
CURRICULUM VITAE
Duties
2. Investigate specialist and complex IT support issues.
Configuring and managing backup & restore procedures
Maintaining a wide range of computer hardware and software programmers.
Identifying & reporting on the budgetary implications of IT projects and upgrades
Responsible for allocating work to junior staff and induction training for new staff.
Deploying new hardware, server backups & evaluating new software & security risks.
In-depth knowledge of Microsoft Windows client operating systems, XP, Vista /Windows 7/
Windows/Microsoft Office up to Office 2013 and Adobe Photoshop.
APTECH A+ and N+ Certification
10th from the State Board of Secondary Education (SSLC)
UAE Driving License
Name : Muhammed Shameer
Father’s Name : Kunhu Muhammed.K.V.
Nationality : Indian
Religion : Islam
Cast : Muslim
Date of Birth : 10.12.1982
Sex : Male
Marital Status : Married
Languages Known : English, Hindi, Malayalam and Tamil
Full Address : Kannamchath Valappil, Tavanur (po),
Malappuram (Dst), Kerala (State),
India, 679573
Passport No : J4163308
Date of Issue : 26th November 2010
Date of Expiry : 25th November 2020
Place of Issue : Malappuram
Visa Status : Employment
Willingness to work hard, readiness to accept challenges and ability to work in a multicultural
environment and adapt to various working conditions with a positive attitude
Mr. Gamal Saad,
IT Manager; JC Maclean International, UAE
Relation: My Manager @ JC Maclean
Mob: 055 5488305,
Email: gsaad@jcmaclean.com
I do hereby declare above information are true of my knowledge and belief
Page 2 of 3
Personal Details
Qualifications
Attributes
References
Declaration
Passport Details