This curriculum vitae is for Alfredo Arca, an Italian citizen seeking a position as a web designer, web developer, IT help desk worker, or customer support. Alfredo has a degree in electronics and telecommunications and work experience in customer service and technical support. He also has a certificate in web development and skills in HTML/CSS, WordPress, Photoshop, and video editing. Alfredo is proficient in English and seeks to improve his skills through work experience abroad.

1. Curriculum Vitae
PERSONAL INFORMATION Alfredo Arca
+31 682953768
alfredocom84@gmail.com
Sex Male | Date of birth 28/06/1984 | Nationality Italian
JOB APPLIED FOR
POSITION
PREFERRED JOB
STUDIES APPLIED FOR
Graduate in electronic and telecommunications, I have been continually
passionate for the IT world. I would like deepen my knowledge working as Web Designer,
Web Developer, IT help desk or support for customer care.
WORK EXPERIENCE
From 05/02/2014 to 15/08/2014 Customer Service Italian
Besedo Company (San Julian - MALTA)
• Technical Support for Italian and English customers.
• Email and web support.
From 12/02/2013 – to 22/12/2013 Hardware technician and software installation
SurfNet of Sanfilippo Andrea – San Pietro Clarenza / Catania. Email: SurfNet@hotmail.com
▪ Assembly and configure Hardware component, installation and configure software included
Windows.
▪ Customer service for technical assistance by phone and email.
Business or sector Computer support and point of sale
EDUCATION AND TRAINING
from 01/05/2015 – to 31/10/2015 certificate of attendance to Web Developer
I attended a course of Web Developer at the “Città del Fanciullo” association about which from May
2015 to July 2015 theoretically and then from September 2015 to October 2015 I worked into “Karma
lab” company as intern.
I deal of configure, install and test WordPress plugin and theme.
I deal also of plugin documentation where it's explained the operation, and then sell it on web.
I used Camntasia studio and Photoshop to create video tutorial and Web site from PSD file to
HTML5 / CSS
PERSONAL SKILLS
Mother tongue(s) Italian
Other language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English B1 B2 B1 B1 B1
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2. Curriculum Vitae Alfredo Arca
Computer skills My personal IT skills are:
▪ good command of Microsoft Office™ tools
▪ good command of Microsoft Windows7, Microsoft Windows 8.1 system
▪ good command of hardware components
▪ good command of Adobe Photoshop and Adobe illustrator
▪ good command of Brackets editor, Sublime text editor, PHP storm and a bit of Angularjs.
Other skills Another personal skills are:
▪ Electrician and Electronic technician where I have six years experience, plumber technician.
Driving licence “B” with this category I can drive the car
ANNEXES
With the experience I did at the “ Besedo” and “Karma Lab” company, I could try my communicative
capacity working in team without problems.
I lived in Malta for one year and in this period I could improve my English.
COVER LETTER
Hello i'mAlfredo i'm Italian (mother tongue) and i have 31 years old, I lived in Malta for one year,
I had experience in customer service in "Besedo Company" (San julian "MALTA") and in this period I could improve my English.
Recently i did an internship as web developer.
I have a good knowledge of Microsoft Office and Microsoft Windows7/8.1
I had experience in teamwork acquired on "YourInspiration" Company,
where i deal of documentation,configure,install,test plugin and theme for WordPress
I have a basic knowledge of HTML5/CSS using Sublimetext/brackets/phpStorm editor.
I have a good knowledge of PhotoShop and Video editing
I will come in Germany around 30 November and i'm available for an interview thanks.
Best regardsArca Alfredo
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