1. 5945 Plum Hollow Dr, Apt 19
Ypsilanti, MI 48197
Aby Koshy Cell: 734-846-7303
koshyaby@yahoo.com
PROFESSIONAL PROFILE
Over 12 years of Industry experience in the Financial and Insurance Services domain of which over 6
years of experience as a Business Analyst with an emphasis on Business Requirement gathering,
Business Process Flow, Modeling, and Testing of application software. Possess exhibited credentials in
translating business requirements into cost-effective and high-performance IT Solutions. Possess well-
established analytical, critical and problem solving skills. Have exceptional oral and written
communication skills with proven leadership qualities.
WORK SUMMARY
• Ability to analyze and classify a business in terms of business functions and processes and the
information they use
• Knowledge of Software Development Life Cycle (SDLC) and Iterative Software Development Life
Cycle Process to reduce project risk
• Proficient at creating detailed User Stories, Use Cases, Activity Diagrams, and Sequence Diagrams
• Proficient in gathering requirements using methods like JAD Sessions, Interviews, Research, Sprint
Planning Meets, rating them, and assigning appropriate priorities.
• Experience with Business Process Re- Engineering
• Responsible for writing Business Requirement Document (BRD) and Functional Requirement
Specification (FRS).
• Incorporate usability and user interface techniques when designing systems
• Acted as a liaison between the business team and technical team and comfortable interacting with
Stakeholders and SMEs
• Knowledge of Web based/Intranet Applications, Excel based applications, BPA technologies, RPA
technologies logical and software design
• Extensive domain experience in Mortgage, AR, AP, Reconciliations, Fund Administration, Insurance
Claims processing and Contract Manufacturing-Cost Estimation, Quoting and Forecasting process
(Automobile Industry).
• Involved in User training and creating Training Documentation.
• Good Operational Knowledge, a strong will to learn, excellent oral and written expression to
communicate and document, concepts, models, ideas and user needs
• Hands-on experience on Excel, Macros, Pivots, PPT and Word creating Customer specific Financial
reports and Templates.
• Traveled Onsite (UK) for Project meets and sign offs.
TRAINING AND CERTIFICATION
• Oracle Certified Associate ( OCA)
• Instructor Led Training in Certified Professional Business Analyst (Certified by TUV SUD)
• SAP FICO R3 - Corporate Sponsored Training

2. EDUCATION
• Bachelors in Commerce (Financial Accounting)
PROFESSIONAL EXPERIENCE
Campfire Interactive, Ann Arbor, MI
May/2016 – Present (Full Time)
Business Systems Analyst
Product – Pro Evolve (PLM) (Bill of Materials, CRM, Reporting, Sales Forecasting Modules)
Environment: MS Office 2007, MS Visio, Java Eclipse, JIRA, J2EE, Tomcat, SQL, Agile, Google Web
Tool Kit (GWT)
Description: -
Campfire Interactive is a privately held company founded in 2000 and is headquartered in Ann Arbor,
Michigan. We develop solutions to identify plan and develop Customer product portfolios mainly
Automobile. Business processes addressed by Campfire include opportunity management, sales
forecasting, Market share management, competitor intelligence management, cost and price estimation,
and change cost management. Customers choose Campfire solutions for its unique and powerful
capabilities for making critical business decisions that span across financial, engineering, and timing
information.
Responsibilities:
• Liaison between Business and Development Team.
• Support with Implementation of Application Modules ranging from Cost Estimation, Quoting,
Sales Forecasting and Reporting. Depends on what module the Customer has purchased from
Campfire.
• Perform As Is Analysis and extrapolate it to a To Be analysis per Best Standards.
• Create Business Process Maps using Java Eclipse.
• Perform Requirements Elicitation through requirements gathering meetings and Go to Meeting to
meet Implementation Goals.
• Identify Attributes, Variables and their Data Types.
• Involve Customer after completion of each Implementation Phase and get sign off.
• Report Bugs and Enhancements in JIRA.
• Translate stakeholder requirements into different tangible deliverables such as Functional
Specifications; use cases and data flow diagrams.
• Interact with project manager and development teams during various stages of the product life
cycle to make sure everyone are on the same page.
• Design Templated reports and Customer specific Financial reports in Excel.
• Support in UAT
Morlogic Inc, Ann Arbor, MI
Apr/2013 – Apr/2016
Business Analyst

3. Environment: MS Office 2010, MS Visio, J2EE, Tomcat, My SQL, Waterfall, Axure
Description: -
Connect vendors is complete B2B portal developed by Morlogic Inc at its Ann Arbor, MI based
development Center. The portal allows buyers to place online projects and accept bids from worldwide
vendors for their execution. The platform allows the software development community to work for
international buyers in a seamless fashion.
Responsibilities:
• Served as a Liaison between Business and Development Team.
• Perform As Is Analysis and extrapolate it to a To Be analysis.
• Perform Requirements Elicitation through interviews and surveys for effective communication of
vision and goals
• Translate stakeholder requirements into different tangible deliverables such as Functional
Specifications; use cases and data flow diagrams
• Design prototype
• Interact with project manager and development teams during various stages of the product life
cycle to make sure everyone are on the same page
• Articulate ideas and thoughts and communicate in a coherent, effective and professional manner
• Write high level design specifications for future enhancements
• Served as SME for end-to-end requirements and expectations
• Facilitated and lead sessions with varying audiences
• Worked with technical analyst(s) and architect(s) to convert customer requirements into a viable
work product
• Support in UAT
Capita India Pvt Ltd (India and UK)
Role: Business Analyst
Duration: Sep 2009 - Apr 2013
Environment: MS Office 2007, MS Visio, My SQL, MS Access, J2EE, ASP.net, Tomcat, Oracle, VBA,
SAP ERP, Excel, JIRA, Waterfall, V Model and Agile.
Been a Team lead (Financial Services) from Jun 2006 to Aug 2009.
Description:
Capita is UK's leading provider of business process outsourcing and integrated professional support
service solutions.
Capita India business includes clients from a diverse range of industries including, Mutual Fund
Administration, Life and Pensions Administration, Insurance Services and other regulated and
unregulated Financial Services work. India operations also includes IT application development and
testing, infrastructure consultancy and research and analytical services.
Responsibilities:
• Elicited requirements from stakeholders to create user stories, acceptance criteria's and
requirements
• Participated in JAD sessions and interacted with technical leaders from various departments
• Wrote Use Case diagrams, Activity diagrams and Sequence diagrams.

4. • Participated and contributed in daily scrums, Sprint meeting and Sprint review meetings
• Wrote and delivered customer required documentation including User Stories, Prototypes and
Wireframes
• Served as the Product Owner proxy for the customer
• Facilitated user stories workshop
• Documented User Stories and facilitated Story Point discussions to analyze the level of effort on
project specifications
• Collaborated with Development team to prioritize work within a sprint
• Groomed the Product Backlog with senior leadership to ensure the team focuses on the right
priorities for upcoming sprints
• Created current and future state process landscapes.
• Designed wireframes, wrote functional specifications and technical specifications.
• Identified opportunities for business process improvement and initiate efforts to make
improvements.
• Identify research, investigate, analyze, define and document business processes.
• Analyzed existing procedures and highlight any scope for improvements.
• Lead requirements review sessions and obtain sign-off from Development and Stakeholders
• Maintained the Requirement Traceability Matrix (RTM).
• Developed reports & dashboards
• Conducted User Acceptance Testing (UAT).
• Project Sign Off and Post Implementation Plan
• Liaise with the Risk Team both UK and India and seek Project and Risk sign off.
Projects Delivered:
Email Workflow Management System (STREAM) - To communicate with Outlook and pull all email Invoice
requests from Group Email box and create a workflow with unique ids to emails pulled and assign those
emails to individuals for further processing. This tool helped in organizing emails in order and assigning
individuals Emailed Invoice requests to users with audit trail thus eliminating a miss or delay in raising
Invoices. This project benefited with regards to Stakeholder satisfaction. This project won the best idea
award and the team was monetarily rewarded. UK stakeholders highly appreciated the efforts.
Fusion Implementation to support Invoicing Process - Fusion is an RPA (Robotic Process Automation)
technology that mimics people interactions with user interfaces of ERPs, Microsoft Office documents,
databases, etc. Fusion interacts with different software systems at the GUI (graphical user interface) or
presentation layer, the same level as a “human” user of the system. It is a non-intrusive application with
no need for integration with other systems and delivers productivity by replacing human effort. My role
involved bringing change to the current process. Business wanted to reduce production time by 40% and
generate profitability. My role involved working alongside Vendor BA and deploying Fusion for Capita
Group's Invoicing Process, Create AS IS model, performed GAP analysis, Document Risks, Create proof
of concept and present it to prospective Departments where the technology can be useful, travel Onsite
(UK) to present demos, obtain sign offs, support in UAT and End User Training.
Employee Appraisal Management Portal (HRMS) - Employee appraisals were done manually which was a
very tedious job for the Managers, employees and HR. Also it took a lot of server space, cupboard space,
increased printing cost which was not efficient. The project was to create a solution with a new online
appraisal system which can eliminate all these waste, reduce human efforts and bring structure to the
appraisal process and do record keeping efficiently better than ever. My role was to gather requirements
from various actor’s involved, model, document, design, handover the requirements to the developers,
support in UAT and Train users.
Radical Technologies PVT. LTD.
Role: Business Systems Analyst
Duration: Sep 2003 – Jun 2006
Environment: MS Visio, SQL server, MS Access, J2EE, VB. NET, Excel

5. Responsibilities:
• Created Business Case document, Activity diagrams, Sequence diagrams, Entity Relationship
diagrams.
• Determine, document and prioritize requirements from the business and present these
requirements in a manner that is agreeable, measurable and flexible.
• Conducted project kick off meeting with team members to explain roles, responsibilities,
deliverables, timelines, assignments and status reporting as well as setting expectations from
various teams.
• Performed Requirements Gathering, Analysis and Management by actively discussing and
exploring customer requirements and prepared the Business Case Document using MS Word.
• Analyze and document business process and work flows.
• Manage the organization and documentation of business requirements to ensure the Project team
develops and implements solutions that meet customer needs and minimize defects prior to
implementation.
• Organized meetings with customers and internal stakeholders to analyze requirements and
developed artifacts: BRD, Use cases and Interface designs.
• Schedule, co-ordinate and facilitate requirements gathering sessions with the business to identify
and drive complete requirements.
• Oversee change request processes including facilitating meetings with Business and Technology
Teams to assist in timely and quality project compilation.

6. Responsibilities:
• Created Business Case document, Activity diagrams, Sequence diagrams, Entity Relationship
diagrams.
• Determine, document and prioritize requirements from the business and present these
requirements in a manner that is agreeable, measurable and flexible.
• Conducted project kick off meeting with team members to explain roles, responsibilities,
deliverables, timelines, assignments and status reporting as well as setting expectations from
various teams.
• Performed Requirements Gathering, Analysis and Management by actively discussing and
exploring customer requirements and prepared the Business Case Document using MS Word.
• Analyze and document business process and work flows.
• Manage the organization and documentation of business requirements to ensure the Project team
develops and implements solutions that meet customer needs and minimize defects prior to
implementation.
• Organized meetings with customers and internal stakeholders to analyze requirements and
developed artifacts: BRD, Use cases and Interface designs.
• Schedule, co-ordinate and facilitate requirements gathering sessions with the business to identify
and drive complete requirements.
• Oversee change request processes including facilitating meetings with Business and Technology
Teams to assist in timely and quality project compilation.