1. Edward Bitrus is a talented and dependable manager skilled in office management and administration seeking to build his career in a fast growth company.
2. He has over 5 years of experience in administration, IT, and management roles at various organizations including his current role as Administration Manager at Shop Direct Resource Nig. Ltd. since 2012.
3. Bitrus has strong skills in communication, customer service, problem-solving, administration, management, computers, electronics, and interpersonal skills.
Technical Support Specialist and IT Teacher
Provide the best possible service in the most efficient possible manner, Success of the organizational structure is dependent on the technicians' understanding of their level of responsibility and commitments, response time commitments, and when to appropriately escalate an issue and to which level and Skills Support the Project managers to pay advances for participants and help them to close the advances during the workshop or seminars.
Technical Support Specialist and IT Teacher
Provide the best possible service in the most efficient possible manner, Success of the organizational structure is dependent on the technicians' understanding of their level of responsibility and commitments, response time commitments, and when to appropriately escalate an issue and to which level and Skills Support the Project managers to pay advances for participants and help them to close the advances during the workshop or seminars.
A confident and reliable IT engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Dedicated and proficient Technical Support representative with over 4 years of practical and professional experience in end user support service.
1. EDWARD BITRUS
5, Anu-Oluwa Street, Isheri /Idimu Egbeda Lagos. bitrus.edward@yahoo.com Tel: 08038828392
Professional Summery
Talented and dependable manager, skilled in all aspects of office management within profitable and nonprofit
environments. Dedicated to contributing to the growth and development of a company, to participate in a team
working together as to achieve the aim of the organization.
To also deploy high quality products and services and in so doing acquire professional skills in production and
service rendering.
Commended for technical, analytical and problem-solving skills, effective task prioritization; and customer
service orientation. Administrative Officer, Branch manager. (Currently with Shop Direct Resource Nig. Ltd.)
2012 to Date.
Dedicated Admin. Officer with 2 years of experience combining management and customer service expertise in
administration, IT and management looking for a position that will build my career in a fast growth company.
Skills
1. Communication Skills verbal/written 2. Customer and Personal service
3. Problem-solving skills 4 .Listening/Learning Strategies
5. Leadership skill 6. Administration and Management
7. Computer and Electronics 8. Management of Personnel Resources
9. Ability to work in a team 10.Troubleshooting
11. Installation 12.Repair/Equipment Maintenance
13. Analytical Reasoning, 14. Technical Skill
15. Interpersonal skills (relates well to others) 16. Flexibility/adaptability
PERSONAL DATA
Name: Edward Bitrus
State of Origin: Edo State
Local Govt. Area: Esan west
Date of Birth: October 10, 1988
Place of Birth: Adamawa State
Sex: Male
Marital Status: Single
Nationality: Nigerian
EXPERIENCE
Shop Direct Resource Nig. Ltd. (117 Idimu Road Egbeda, Lagos)
Position: - Administration Manager
Duty: - Organizing the production of the work, and the workforce, training, and resources necessary, in a way that
accomplishes the desired and required achievement. Evaluating, reviewing and assessing the success of the goal,
the plan, and the allocation of the employees their strength and their resources. Performing other responsibilities as
assigned by the GM and CEO to whom we give reports. In addition to overseeing personnel ensure the smooth
functioning of businesses accordingly. Dec.2012 till date
SJB Computer Institute Tech. Information (Akowonjo Rd. Egbeda Lagos)
Position: - Computer support
Duty: - Install and perform minor repairs to hardware, software, and peripheral equipment, following design or
installation specifications. Oversee the daily performance of computer systems. Networking, Troubleshooting.
Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and
appropriate software. Maintain record of daily data communication transactions, problems and remedial action
taken, and installation activities. Installing hardware and software systems, Maintaining or repairing equipment
Troubleshooting a variety of computer issues setting up computer security measures, Configuring computer
networks, offering technical support on-site or via phone or email Feb.2010--Dec.2010
Binardo Technologies (Café) (Akowonjo Rd. Egbeda Lagos)
Position: - Computer Engineer/Café Attendant.
Duty: - Computer support, System troubleshooting, Networking, Responding to clients’ needs, Maintaining or
repairing equipment Sept. 2008 - Dec 2009
2. EDUCATION
I.MT Computer institute, 5 Ikeja Lagos.
Diploma in Computer Engineering 2010 - 2012
Iganmode Grammar School, Oju-ore, Sango Otta, Ogun State
Senior Secondary School Certificate (Above Average) 1999 – 2006
Olive Model Grammar School, Joju Rd,Sango,Ogun State
First School Leaving Certificate 1996 – 1998
COMPUTER SKILLS
•MS Word, Excel,
LANGUAGE
English, Esan, Hausa, little of Igbo & Yoruba
HOBBIES
Reading, listening to good music, making friends, learning more ideas,
Eager to learn more
INTERREST
Electronics and computer engineering (technology & device in general)
WORK ATTITUDE
I take my job serious and I am hard working; I can work with little or no supervision
I am the type that is ready to learn
IT EXPERIENCE
Systems Administration: Provided systems administration support for BINARDO, SJB AND SHOP DIRECT
systems including server and workstation upgrades, backup and user account setup and Performed regular system
backups and recovery procedures, Installations, Networking and Maintainace
Helped resolve virus outbreak as member of a team that quickly isolated and removed virus that had infiltrated
systems.
Commended for technical, analytical and problem-solving skills, effective task prioritization; and customer service
orientation. Administrative Officer. (Currently with Shop Direct Resource Nig. Ltd.) 2012 to Date.
Administrative
Demonstrated the ability to learn new organizational processes, workflows, policies and procedures with minimal
ramp-up time.
REFERENCE
Mr. Robert Edward
Standard Organization of Nigeria
Plot 13/14 Victoria arobieke, Street,
Off Admiralty way, Lekkie phase 1,
Lekkie express way, Lagos
Tel: 08056309887, 08020504651
Miss Temitope Olose
Manager,
Shopdirect Resources Nigeria limited,
117, Idimu/Egbeda Road,
Egbeda Lagos.
Tel: 08060765712