SlideShare a Scribd company logo
1 of 13
Presented by Arslan Rafiq
Abasyn University Islamabad Campus
Management process of Identify,
anticipating and satisfying customer
requirement profitably.
 Planning
 Organizing
 Leading
 Controlling
Looking ahead into the future and predict
possible trends or occurrences which are
likely to influence the working situation is the
most vital quality as well as job of a manager.
Planning means setting an organization’s
goal and deciding how best to achieve them.
Organizing can be defended as the process by
which the established plans are moved closer
to realization. Once a manager set goals and
develops plans, his next managerial function
is organizing human and other resources that
are identified as necessary by the plan to
reach the goal.
The third basic managerial function is
leading. The skill to influencing people for a
particular purpose or reason is called leading.
Leading is considered to be the most
important and challenging of all managerial
activities. Leading is influencing or
prompting the member of the organization to
work together the interest of the organization.
Control activities generally relate to the
measurement of achievement or results of
actions which were taken to attain the goal.
Some means of controlling, like the budget
for expenses, inspection records, and the
record of labor hours lost, are generally
familiar. Each measure also shows whether
plans are working out. Motivating their
employees.
Production oriented firm:
It deals with in Mass production.
Product oriented firm:
Concentrate on product design.
Sales oriented firm:
It develop a sales and promotion department.
Marketing oriented firm:
Develop of Marketing strategies.
Market research:
Identifying customer needs.
Product planning and deployment:
Creating product to satisfy these needs
Pricing:
Determining the value placed on the product by customers
Distribution:
The movement of the product to customer.
Promotion:
Promotion is a communication that includes advertising.
 Introduction Stage – This stage of the cycle could be the most expensive for a
company launching a new product. The size of the market for the product is
small, which means sales are low, although they will be increasing. On the other
hand, the cost of things like research and development, consumer testing, and
the marketing needed to launch the product can be very high, especially if it’s a
competitive sector.
 Growth Stage – The growth stage is typically characterized by a strong growth
in sales and profits, and because the company can start to benefit from
economies of scale in production, the profit margins, as well as the overall
amount of profit, will increase. This makes it possible for businesses to invest
more money in the promotional activity to maximize the potential of this growth
stage.
Maturity Stage – During the maturity stage, the product is
established and the aim for the manufacturer is now to maintain the
market share they have built up. This is probably the most
competitive time for most products and businesses need to invest
wisely in any marketing they undertake. They also need to consider
any product modifications or improvements to the production
process which might give them a competitive advantage.
Decline Stage – Eventually, the market for a product will start to
shrink, and this is what’s known as the decline stage. This shrinkage
could be due to the market becoming saturated (i.e. all the customers
who will buy the product have already purchased it), or because the
consumers are switching to a different type of product. While this
decline may be inevitable, it may still be possible for companies to
make some profit by switching to less-expensive production
methods and cheaper markets.
Customer-Focused Management Process
Customer-Focused Management Process

More Related Content

What's hot

Lesson 1 monitoring new external developments, evaluating progress and making...
Lesson 1 monitoring new external developments, evaluating progress and making...Lesson 1 monitoring new external developments, evaluating progress and making...
Lesson 1 monitoring new external developments, evaluating progress and making...Samuel Lee Mohan
 
What does a marketing plan include?
What does a marketing plan include?What does a marketing plan include?
What does a marketing plan include?Sameer Mathur
 
What does a marketing plan include
What does a marketing plan includeWhat does a marketing plan include
What does a marketing plan includeSameer Mathur
 
Role of strategic direction in organization design
Role of strategic direction in organization designRole of strategic direction in organization design
Role of strategic direction in organization designJesvanthS
 
total quility managament slide sare or ppt
total quility managament slide sare or ppttotal quility managament slide sare or ppt
total quility managament slide sare or pptjnu jaipur
 
Dyon tucker - the aspects and levels concerned in business strategy
Dyon tucker -  the aspects and levels concerned in business strategyDyon tucker -  the aspects and levels concerned in business strategy
Dyon tucker - the aspects and levels concerned in business strategydyontucker
 
Marketing management998 ppt@ bec doms
Marketing management998 ppt@ bec domsMarketing management998 ppt@ bec doms
Marketing management998 ppt@ bec domsBabasab Patil
 
Presentation on Strategic Management (SM)- MBA
Presentation on Strategic Management (SM)- MBAPresentation on Strategic Management (SM)- MBA
Presentation on Strategic Management (SM)- MBAChandra Shekar Immani
 
Management Cheat Sheet
Management Cheat SheetManagement Cheat Sheet
Management Cheat SheetDo My Homework
 
Business policy ppt (levels of strategy)
Business policy ppt (levels of strategy)Business policy ppt (levels of strategy)
Business policy ppt (levels of strategy)kirtimishra44
 
Chapter 4 - Strategic and Operational Planning
Chapter 4 - Strategic and Operational PlanningChapter 4 - Strategic and Operational Planning
Chapter 4 - Strategic and Operational Planningdpd
 
Prasid Mitra | What does a marketing plan include
Prasid Mitra | What does a marketing plan includePrasid Mitra | What does a marketing plan include
Prasid Mitra | What does a marketing plan includeSameer Mathur
 
Strategic marketing management
Strategic marketing managementStrategic marketing management
Strategic marketing managementHailemariam Kebede
 
Chap 1 strategic marketing management
Chap 1 strategic marketing managementChap 1 strategic marketing management
Chap 1 strategic marketing managementMyat ThuZar
 
Relationship between strategic formulation and implementation
Relationship between strategic formulation and implementationRelationship between strategic formulation and implementation
Relationship between strategic formulation and implementationNARENDRA KUMAR
 
11 strategey implementation ppt
11 strategey implementation ppt11 strategey implementation ppt
11 strategey implementation pptbwire sedrick
 

What's hot (20)

Lesson 1 monitoring new external developments, evaluating progress and making...
Lesson 1 monitoring new external developments, evaluating progress and making...Lesson 1 monitoring new external developments, evaluating progress and making...
Lesson 1 monitoring new external developments, evaluating progress and making...
 
What does a marketing plan include?
What does a marketing plan include?What does a marketing plan include?
What does a marketing plan include?
 
What does a marketing plan include
What does a marketing plan includeWhat does a marketing plan include
What does a marketing plan include
 
Role of strategic direction in organization design
Role of strategic direction in organization designRole of strategic direction in organization design
Role of strategic direction in organization design
 
Collaborative work
Collaborative  workCollaborative  work
Collaborative work
 
Unit 7
Unit   7Unit   7
Unit 7
 
total quility managament slide sare or ppt
total quility managament slide sare or ppttotal quility managament slide sare or ppt
total quility managament slide sare or ppt
 
Dyon tucker - the aspects and levels concerned in business strategy
Dyon tucker -  the aspects and levels concerned in business strategyDyon tucker -  the aspects and levels concerned in business strategy
Dyon tucker - the aspects and levels concerned in business strategy
 
Marketing management998 ppt@ bec doms
Marketing management998 ppt@ bec domsMarketing management998 ppt@ bec doms
Marketing management998 ppt@ bec doms
 
enParadigm Case Study - Gokaldas Exports
enParadigm Case Study - Gokaldas ExportsenParadigm Case Study - Gokaldas Exports
enParadigm Case Study - Gokaldas Exports
 
Presentation on Strategic Management (SM)- MBA
Presentation on Strategic Management (SM)- MBAPresentation on Strategic Management (SM)- MBA
Presentation on Strategic Management (SM)- MBA
 
Management Cheat Sheet
Management Cheat SheetManagement Cheat Sheet
Management Cheat Sheet
 
Marketing
MarketingMarketing
Marketing
 
Business policy ppt (levels of strategy)
Business policy ppt (levels of strategy)Business policy ppt (levels of strategy)
Business policy ppt (levels of strategy)
 
Chapter 4 - Strategic and Operational Planning
Chapter 4 - Strategic and Operational PlanningChapter 4 - Strategic and Operational Planning
Chapter 4 - Strategic and Operational Planning
 
Prasid Mitra | What does a marketing plan include
Prasid Mitra | What does a marketing plan includePrasid Mitra | What does a marketing plan include
Prasid Mitra | What does a marketing plan include
 
Strategic marketing management
Strategic marketing managementStrategic marketing management
Strategic marketing management
 
Chap 1 strategic marketing management
Chap 1 strategic marketing managementChap 1 strategic marketing management
Chap 1 strategic marketing management
 
Relationship between strategic formulation and implementation
Relationship between strategic formulation and implementationRelationship between strategic formulation and implementation
Relationship between strategic formulation and implementation
 
11 strategey implementation ppt
11 strategey implementation ppt11 strategey implementation ppt
11 strategey implementation ppt
 

Viewers also liked

Mobile Image Processing - JIM 2014
Mobile Image Processing - JIM 2014Mobile Image Processing - JIM 2014
Mobile Image Processing - JIM 2014Thales Levi
 
伊斯兰全球化对中国未来的影响
伊斯兰全球化对中国未来的影响伊斯兰全球化对中国未来的影响
伊斯兰全球化对中国未来的影响Robert R. Bianchi
 
Ghazi ya qatil by umair mahmood siddique
Ghazi ya qatil by umair mahmood siddiqueGhazi ya qatil by umair mahmood siddique
Ghazi ya qatil by umair mahmood siddiqueMuhammad Tariq
 
Sistem Kardiovaskular Jantung - 5.1 Keluaran Jantung
Sistem Kardiovaskular Jantung - 5.1 Keluaran JantungSistem Kardiovaskular Jantung - 5.1 Keluaran Jantung
Sistem Kardiovaskular Jantung - 5.1 Keluaran Jantungkakapalapes
 
The pitch powepoint
The pitch powepointThe pitch powepoint
The pitch powepointmisshivi_xo
 
Baby boomers and x and y generation
Baby boomers and x and y generationBaby boomers and x and y generation
Baby boomers and x and y generationArslan Rafiq
 
Design de Interação e Inovação
Design de Interação e InovaçãoDesign de Interação e Inovação
Design de Interação e InovaçãoErico Fileno
 
13 - Tipos de Processos x Arranjo Físico
13 - Tipos de Processos x Arranjo Físico13 - Tipos de Processos x Arranjo Físico
13 - Tipos de Processos x Arranjo FísicoPhilippe Elias
 
Search Exchange Analytics Insights
Search Exchange Analytics InsightsSearch Exchange Analytics Insights
Search Exchange Analytics InsightsBrian McDowell
 

Viewers also liked (15)

Filosofia123455677
Filosofia123455677Filosofia123455677
Filosofia123455677
 
Aula - Activity
Aula  -  ActivityAula  -  Activity
Aula - Activity
 
Mobile Image Processing - JIM 2014
Mobile Image Processing - JIM 2014Mobile Image Processing - JIM 2014
Mobile Image Processing - JIM 2014
 
Presentación
PresentaciónPresentación
Presentación
 
伊斯兰全球化对中国未来的影响
伊斯兰全球化对中国未来的影响伊斯兰全球化对中国未来的影响
伊斯兰全球化对中国未来的影响
 
Ghazi ya qatil by umair mahmood siddique
Ghazi ya qatil by umair mahmood siddiqueGhazi ya qatil by umair mahmood siddique
Ghazi ya qatil by umair mahmood siddique
 
Daftar obat ugd
Daftar obat ugdDaftar obat ugd
Daftar obat ugd
 
Living Resiliently on a Crowding, Turbulent Planet
Living Resiliently on a Crowding, Turbulent PlanetLiving Resiliently on a Crowding, Turbulent Planet
Living Resiliently on a Crowding, Turbulent Planet
 
Sistem Kardiovaskular Jantung - 5.1 Keluaran Jantung
Sistem Kardiovaskular Jantung - 5.1 Keluaran JantungSistem Kardiovaskular Jantung - 5.1 Keluaran Jantung
Sistem Kardiovaskular Jantung - 5.1 Keluaran Jantung
 
The pitch powepoint
The pitch powepointThe pitch powepoint
The pitch powepoint
 
Baby boomers and x and y generation
Baby boomers and x and y generationBaby boomers and x and y generation
Baby boomers and x and y generation
 
Design de Interação e Inovação
Design de Interação e InovaçãoDesign de Interação e Inovação
Design de Interação e Inovação
 
Analisa Aspek Teknis
Analisa Aspek TeknisAnalisa Aspek Teknis
Analisa Aspek Teknis
 
13 - Tipos de Processos x Arranjo Físico
13 - Tipos de Processos x Arranjo Físico13 - Tipos de Processos x Arranjo Físico
13 - Tipos de Processos x Arranjo Físico
 
Search Exchange Analytics Insights
Search Exchange Analytics InsightsSearch Exchange Analytics Insights
Search Exchange Analytics Insights
 

Similar to Customer-Focused Management Process

STAGES OF BUSINESS PLANNING.pptx
STAGES OF BUSINESS PLANNING.pptxSTAGES OF BUSINESS PLANNING.pptx
STAGES OF BUSINESS PLANNING.pptxOnarceRRobert
 
3. fundamentals of planning.pptx
3. fundamentals of planning.pptx3. fundamentals of planning.pptx
3. fundamentals of planning.pptxAvadhVadhiya
 
Basic aspects of international marketing
Basic aspects of international marketingBasic aspects of international marketing
Basic aspects of international marketingMegha Mishra
 
Improve business practice by jaleto sunkemo
Improve business practice by jaleto sunkemoImprove business practice by jaleto sunkemo
Improve business practice by jaleto sunkemoJaleto Sunkemo
 
Strategy Workshop.pptx
Strategy Workshop.pptxStrategy Workshop.pptx
Strategy Workshop.pptxRazanAsali1
 
Improve business practice
Improve business practiceImprove business practice
Improve business practiceJaleto Sunkemo
 
9msofmanagement 111022094859-phpapp02
9msofmanagement 111022094859-phpapp029msofmanagement 111022094859-phpapp02
9msofmanagement 111022094859-phpapp02Moeung Phanny
 
Enterprise performance-management
Enterprise performance-managementEnterprise performance-management
Enterprise performance-managementOmair Mustafa
 
7msofmanagement 111022094859-phpapp02
7msofmanagement 111022094859-phpapp027msofmanagement 111022094859-phpapp02
7msofmanagement 111022094859-phpapp02Sâchîñ Kadîyâ
 
Page 1 of 2 Capstone Experience in Integration & Strategy .docx
Page 1 of 2 Capstone Experience in Integration & Strategy  .docxPage 1 of 2 Capstone Experience in Integration & Strategy  .docx
Page 1 of 2 Capstone Experience in Integration & Strategy .docxalfred4lewis58146
 
Answer the questions attached below Management.docx
Answer the questions attached below Management.docxAnswer the questions attached below Management.docx
Answer the questions attached below Management.docxwrite22
 
Answer the questions attached below Management.docx
Answer the questions attached below Management.docxAnswer the questions attached below Management.docx
Answer the questions attached below Management.docxwrite30
 
The Journey Toward Launch Excellence.pdf
The Journey Toward Launch Excellence.pdfThe Journey Toward Launch Excellence.pdf
The Journey Toward Launch Excellence.pdfyasmineabdelkarim5
 
Sequential strategizing.pptx
Sequential strategizing.pptxSequential strategizing.pptx
Sequential strategizing.pptxKenDelRosario6
 

Similar to Customer-Focused Management Process (20)

STAGES OF BUSINESS PLANNING.pptx
STAGES OF BUSINESS PLANNING.pptxSTAGES OF BUSINESS PLANNING.pptx
STAGES OF BUSINESS PLANNING.pptx
 
7 M's of Management
7 M's of Management7 M's of Management
7 M's of Management
 
3. fundamentals of planning.pptx
3. fundamentals of planning.pptx3. fundamentals of planning.pptx
3. fundamentals of planning.pptx
 
Basic aspects of international marketing
Basic aspects of international marketingBasic aspects of international marketing
Basic aspects of international marketing
 
Improve business practice by jaleto sunkemo
Improve business practice by jaleto sunkemoImprove business practice by jaleto sunkemo
Improve business practice by jaleto sunkemo
 
Strategy Workshop.pptx
Strategy Workshop.pptxStrategy Workshop.pptx
Strategy Workshop.pptx
 
ppt_sm-1.pptx
ppt_sm-1.pptxppt_sm-1.pptx
ppt_sm-1.pptx
 
Improve business practice
Improve business practiceImprove business practice
Improve business practice
 
9msofmanagement 111022094859-phpapp02
9msofmanagement 111022094859-phpapp029msofmanagement 111022094859-phpapp02
9msofmanagement 111022094859-phpapp02
 
Enterprise performance-management
Enterprise performance-managementEnterprise performance-management
Enterprise performance-management
 
7msofmanagement 111022094859-phpapp02
7msofmanagement 111022094859-phpapp027msofmanagement 111022094859-phpapp02
7msofmanagement 111022094859-phpapp02
 
Page 1 of 2 Capstone Experience in Integration & Strategy .docx
Page 1 of 2 Capstone Experience in Integration & Strategy  .docxPage 1 of 2 Capstone Experience in Integration & Strategy  .docx
Page 1 of 2 Capstone Experience in Integration & Strategy .docx
 
Answer the questions attached below Management.docx
Answer the questions attached below Management.docxAnswer the questions attached below Management.docx
Answer the questions attached below Management.docx
 
Answer the questions attached below Management.docx
Answer the questions attached below Management.docxAnswer the questions attached below Management.docx
Answer the questions attached below Management.docx
 
bsc.pptx
bsc.pptxbsc.pptx
bsc.pptx
 
Effective Planning Models
Effective Planning ModelsEffective Planning Models
Effective Planning Models
 
The Journey Toward Launch Excellence.pdf
The Journey Toward Launch Excellence.pdfThe Journey Toward Launch Excellence.pdf
The Journey Toward Launch Excellence.pdf
 
ppt_sm.pptx
ppt_sm.pptxppt_sm.pptx
ppt_sm.pptx
 
Sequential strategizing.pptx
Sequential strategizing.pptxSequential strategizing.pptx
Sequential strategizing.pptx
 
BUS137 Chapter 4
BUS137 Chapter 4 BUS137 Chapter 4
BUS137 Chapter 4
 

Recently uploaded

Social Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdfSocial Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdfSocial Samosa
 
marketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdfmarketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdfarsathsahil
 
Forecast of Content Marketing through AI
Forecast of Content Marketing through AIForecast of Content Marketing through AI
Forecast of Content Marketing through AIRinky
 
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一s SS
 
The Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship DeckThe Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship DeckToluwanimi Balogun
 
Influencer Marketing Power point presentation
Influencer Marketing  Power point presentationInfluencer Marketing  Power point presentation
Influencer Marketing Power point presentationdgtivemarketingagenc
 
pptx.marketing strategy of tanishq. pptx
pptx.marketing strategy of tanishq. pptxpptx.marketing strategy of tanishq. pptx
pptx.marketing strategy of tanishq. pptxarsathsahil
 
The Pitfalls of Keyword Stuffing in SEO Copywriting
The Pitfalls of Keyword Stuffing in SEO CopywritingThe Pitfalls of Keyword Stuffing in SEO Copywriting
The Pitfalls of Keyword Stuffing in SEO CopywritingJuan Pineda
 
Red bull marketing presentation pptxxxxx
Red bull marketing presentation pptxxxxxRed bull marketing presentation pptxxxxx
Red bull marketing presentation pptxxxxx216310017
 
Storyboards for my Final Major Project Video
Storyboards for my Final Major Project VideoStoryboards for my Final Major Project Video
Storyboards for my Final Major Project VideoSineadBidwell
 
How To Utilize Calculated Properties in your HubSpot Setup
How To Utilize Calculated Properties in your HubSpot SetupHow To Utilize Calculated Properties in your HubSpot Setup
How To Utilize Calculated Properties in your HubSpot Setupssuser4571da
 
BrightonSEO - Addressing SEO & CX - CMDL - Apr 24 .pptx
BrightonSEO -  Addressing SEO & CX - CMDL - Apr 24 .pptxBrightonSEO -  Addressing SEO & CX - CMDL - Apr 24 .pptx
BrightonSEO - Addressing SEO & CX - CMDL - Apr 24 .pptxcollette15
 
Jai Institute for Parenting Program Guide
Jai Institute for Parenting Program GuideJai Institute for Parenting Program Guide
Jai Institute for Parenting Program Guidekiva6
 
Best Persuasive selling skills presentation.pptx
Best Persuasive selling skills  presentation.pptxBest Persuasive selling skills  presentation.pptx
Best Persuasive selling skills presentation.pptxMasterPhil1
 
ASO Process: What is App Store Optimization
ASO Process: What is App Store OptimizationASO Process: What is App Store Optimization
ASO Process: What is App Store OptimizationAli Raza
 
2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)Jomer Gregorio
 
DIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdf
DIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdfDIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdf
DIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdfmayanksharma0441
 
Do More with Less: Navigating Customer Acquisition Challenges for Today's Ent...
Do More with Less: Navigating Customer Acquisition Challenges for Today's Ent...Do More with Less: Navigating Customer Acquisition Challenges for Today's Ent...
Do More with Less: Navigating Customer Acquisition Challenges for Today's Ent...Search Engine Journal
 
McDonald's: A Journey Through Time (PPT)
McDonald's: A Journey Through Time (PPT)McDonald's: A Journey Through Time (PPT)
McDonald's: A Journey Through Time (PPT)DEVARAJV16
 
TAM AdEx 2023 Cross Media Advertising Recap - Auto Sector
TAM AdEx 2023 Cross Media Advertising Recap - Auto SectorTAM AdEx 2023 Cross Media Advertising Recap - Auto Sector
TAM AdEx 2023 Cross Media Advertising Recap - Auto SectorSocial Samosa
 

Recently uploaded (20)

Social Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdfSocial Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdf
 
marketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdfmarketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdf
 
Forecast of Content Marketing through AI
Forecast of Content Marketing through AIForecast of Content Marketing through AI
Forecast of Content Marketing through AI
 
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
 
The Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship DeckThe Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship Deck
 
Influencer Marketing Power point presentation
Influencer Marketing  Power point presentationInfluencer Marketing  Power point presentation
Influencer Marketing Power point presentation
 
pptx.marketing strategy of tanishq. pptx
pptx.marketing strategy of tanishq. pptxpptx.marketing strategy of tanishq. pptx
pptx.marketing strategy of tanishq. pptx
 
The Pitfalls of Keyword Stuffing in SEO Copywriting
The Pitfalls of Keyword Stuffing in SEO CopywritingThe Pitfalls of Keyword Stuffing in SEO Copywriting
The Pitfalls of Keyword Stuffing in SEO Copywriting
 
Red bull marketing presentation pptxxxxx
Red bull marketing presentation pptxxxxxRed bull marketing presentation pptxxxxx
Red bull marketing presentation pptxxxxx
 
Storyboards for my Final Major Project Video
Storyboards for my Final Major Project VideoStoryboards for my Final Major Project Video
Storyboards for my Final Major Project Video
 
How To Utilize Calculated Properties in your HubSpot Setup
How To Utilize Calculated Properties in your HubSpot SetupHow To Utilize Calculated Properties in your HubSpot Setup
How To Utilize Calculated Properties in your HubSpot Setup
 
BrightonSEO - Addressing SEO & CX - CMDL - Apr 24 .pptx
BrightonSEO -  Addressing SEO & CX - CMDL - Apr 24 .pptxBrightonSEO -  Addressing SEO & CX - CMDL - Apr 24 .pptx
BrightonSEO - Addressing SEO & CX - CMDL - Apr 24 .pptx
 
Jai Institute for Parenting Program Guide
Jai Institute for Parenting Program GuideJai Institute for Parenting Program Guide
Jai Institute for Parenting Program Guide
 
Best Persuasive selling skills presentation.pptx
Best Persuasive selling skills  presentation.pptxBest Persuasive selling skills  presentation.pptx
Best Persuasive selling skills presentation.pptx
 
ASO Process: What is App Store Optimization
ASO Process: What is App Store OptimizationASO Process: What is App Store Optimization
ASO Process: What is App Store Optimization
 
2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)
 
DIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdf
DIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdfDIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdf
DIGITAL MARKETING STRATEGY_INFOGRAPHIC IMAGE.pdf
 
Do More with Less: Navigating Customer Acquisition Challenges for Today's Ent...
Do More with Less: Navigating Customer Acquisition Challenges for Today's Ent...Do More with Less: Navigating Customer Acquisition Challenges for Today's Ent...
Do More with Less: Navigating Customer Acquisition Challenges for Today's Ent...
 
McDonald's: A Journey Through Time (PPT)
McDonald's: A Journey Through Time (PPT)McDonald's: A Journey Through Time (PPT)
McDonald's: A Journey Through Time (PPT)
 
TAM AdEx 2023 Cross Media Advertising Recap - Auto Sector
TAM AdEx 2023 Cross Media Advertising Recap - Auto SectorTAM AdEx 2023 Cross Media Advertising Recap - Auto Sector
TAM AdEx 2023 Cross Media Advertising Recap - Auto Sector
 

Customer-Focused Management Process

  • 1. Presented by Arslan Rafiq Abasyn University Islamabad Campus
  • 2. Management process of Identify, anticipating and satisfying customer requirement profitably.
  • 3.  Planning  Organizing  Leading  Controlling
  • 4. Looking ahead into the future and predict possible trends or occurrences which are likely to influence the working situation is the most vital quality as well as job of a manager. Planning means setting an organization’s goal and deciding how best to achieve them.
  • 5. Organizing can be defended as the process by which the established plans are moved closer to realization. Once a manager set goals and develops plans, his next managerial function is organizing human and other resources that are identified as necessary by the plan to reach the goal.
  • 6. The third basic managerial function is leading. The skill to influencing people for a particular purpose or reason is called leading. Leading is considered to be the most important and challenging of all managerial activities. Leading is influencing or prompting the member of the organization to work together the interest of the organization.
  • 7. Control activities generally relate to the measurement of achievement or results of actions which were taken to attain the goal. Some means of controlling, like the budget for expenses, inspection records, and the record of labor hours lost, are generally familiar. Each measure also shows whether plans are working out. Motivating their employees.
  • 8. Production oriented firm: It deals with in Mass production. Product oriented firm: Concentrate on product design. Sales oriented firm: It develop a sales and promotion department. Marketing oriented firm: Develop of Marketing strategies.
  • 9. Market research: Identifying customer needs. Product planning and deployment: Creating product to satisfy these needs Pricing: Determining the value placed on the product by customers Distribution: The movement of the product to customer. Promotion: Promotion is a communication that includes advertising.
  • 10.  Introduction Stage – This stage of the cycle could be the most expensive for a company launching a new product. The size of the market for the product is small, which means sales are low, although they will be increasing. On the other hand, the cost of things like research and development, consumer testing, and the marketing needed to launch the product can be very high, especially if it’s a competitive sector.  Growth Stage – The growth stage is typically characterized by a strong growth in sales and profits, and because the company can start to benefit from economies of scale in production, the profit margins, as well as the overall amount of profit, will increase. This makes it possible for businesses to invest more money in the promotional activity to maximize the potential of this growth stage.
  • 11. Maturity Stage – During the maturity stage, the product is established and the aim for the manufacturer is now to maintain the market share they have built up. This is probably the most competitive time for most products and businesses need to invest wisely in any marketing they undertake. They also need to consider any product modifications or improvements to the production process which might give them a competitive advantage. Decline Stage – Eventually, the market for a product will start to shrink, and this is what’s known as the decline stage. This shrinkage could be due to the market becoming saturated (i.e. all the customers who will buy the product have already purchased it), or because the consumers are switching to a different type of product. While this decline may be inevitable, it may still be possible for companies to make some profit by switching to less-expensive production methods and cheaper markets.