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Strategic planning best practices checklist - Carlos Raúl Castro - SC&S Consultores Asociados
1. 1
Best Practices – Strategic Planning
The Planning Process
The strategic planning process consists of an orderly sequence of activities, each
contributing to the success of the whole. The process should take place off-site, away
from telephones, faxes, etc., so that team members can "disengage" from day-to-day
operations.
Best Practices:
Practice creative thinking. Generate as many ideas a possible during the early,
"out-of-the-box" mode.
Take a critical, unbiased look at what has worked before and what hasn't.
Identify the best of your past business practices and drop others that have led to
costly mistakes.
Create four to six long-term goals linked to the organization's vision.
Devise strategies to achieve these goals and objectives.
For each objective, create specific action steps.
The Mission Statement
A mission statement describes what an organization does, what markets it serves and
what it seeks to accomplish in the future.
The mission statement describes how the business serves customers so they will
underwrite its strategy.
It serves as a guide for day-to-day operations and as the foundation for future
decision-making.
For employees, a strong mission statement builds commitment, loyalty and
motivation.
Best Practices:
Describe the essence of the business in words your employees and customers can
understand and remember.
Focus on specific traits and on target or niche markets.
When the mission statement is created, post it on conference walls, on
promotional materials, even on the packaging of products.
2. 2
SWOT Analysis
A SWOT (Strengths/Weaknesses/Opportunities/Threats) analysis is a tool for looking
critically at the organization.
Best Practices:
Draw upon a variety of perspectives -- from the CEO to employees, customers
and others who rely upon the business.
Identify only those tangible and intangible assets and obstacles that are tied to
your company's long-term goals.
Gather "competitive intelligence" by purchasing a competitor's product, hiring
one of its ex-employees or visiting its booth at trade shows and conferences.
Collect information on the Internet by viewing a competitor's Web site and/or
searching online publications.
Goals and Objectives
Strategic planning identifies an organization's goals and objectives. Goals set the agenda
and are global in nature. Objectives are more specific and short-term.
Best Practices:
Goals identify areas where a major transition must occur (a transition is described
as "from … to").
Objectives should be measurable, quantifiable and consistent.
Implementing the Plan
The results of the strategic planning process must be integrated with an organization's
daily, weekly and monthly routines.
Best Practices:
The CEO should develop a "stump speech" around the plan -- promoting its
values, mission statement, actions, etc. -- and spread the word wherever possible.
Enlist a support person (or "champion") for each strategy and action.
Organize top and middle managers into a "strategy team" that become agents for
change. The CEO should receive direct reports from these teams on a regular
basis.
3. 3
Avoid common implementation mistakes such as: (1) lack of communication
throughout the company; (2) treating the plan as something separate and removed
from the management process; and (3) choosing to make intuitive decisions that
clash with the plan's accepted objectives.
Set up a feedback mechanism so that employees can respond to the strategic plan.
Share the plan with other stakeholders -- investors, customers, alliance partners,
etc.
Keep the plan alive by monitoring its ongoing progress. Conduct 60- or 90-day
senior management reviews. Implement objectives by expanding employee skills
through training and recruitment.
Target sales to make the link between business strategy and sales strategy.
Reward success to increase employee motivation.