TOTAL QUILITY MANAGMENT.In rrelated pharmacy jaipur national university jaipur .India

1. TOTAL QUALITY MANAGEMENT
(TQM)
Presented by
Manish kr suman
B. Pharm

2. INTRODUCTION OF TQM:-
“TQM is a management philosophy that seek
to integrate all organizational function
(Marketing,
finance,desine,engineering,production etc)
to focus on meeting customer needs and
organizational objectives”

3. Total Quality Management (TQM):-
TQM is a total management system that sets the
direction and focus the vision on the company.
TQM allow to identify and develop an interaction
among corporate problem fro solutions.
TQM specify policy management ,team effort
vendor,education and training.
TOTAL- Made up of whole
Quality-Degree of excellece a product or service provides.
Management- Act ,art or manner of
planning,controlling,directing

4. Total quality Management(TQM):-
An integrated organization effort designed to
improve quality at every level and meeting
quality expectation known as customer
defined quality.

5. Principles of TQM:-
The customer defines quality.
Top management must provide the leadership for
quality.
Quality is a strategic issue.
All function of the company must focus on continuous
Quality improvement .
Use statical quality control method in prolem solving
Training and education of all employees are the basis
for CQI.

6. SCOPE OF TQM:-
Commitment by senior management and all employees.
Meeting development requirements.
Reducing development cycle times.
Just in time/Flow Manufacturing.
Improvement teams.
Systems to Facilitate improvement
Focus on processes/improvement plant.

7. BENEFITS OF TQM:-
High productivity in lowest cost
Competitive position on the market.
Congenial AND participatory work
environment .
Holistic Development of an organization.
Brand image.