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1. PRESENTED BY : ABHILASH K A

2.  Security is an important concern in every hotel.
 The security department is responsible for implementing
procedures which aim at protecting the safety & security of
a hotel guest, visitors, hotel employees and the hotel itself.
 Recent events have turned the hospitality industry’s focus on
safety & and security issues. Corporate customers stepping
up their requirements in terms of employee safety and also
challenged to increase safety & security levels without
impacting their day to day operations or guest experiences.

3.  Security as a condition is the degree of resistance to,
or protection from, harm.
 It applies to any vulnerable and valuable asset,
such as a person, dwelling, community, nation, or
organization.
 Establishing or maintaining a sufficient degree of
security is the aim of the work, structures, and
processes called "security."

4.  It is the moral and legal responsibility of a hotel to
protect its guests and their property against threats
posed by human beings with a conscious intent to
harm them.
 The security department of the hotel is responsible
for the overall security of the building, in-house
guests, visitors, day users, and employees of the
hotel.

5. Examples of Risk
 • Terrorism
 • Kidnapping
 • Robbery by organized crime
 • Opportunist robbery
 • Burglary from rooms
 • Baggage theft
 • Fraud
 • Invasion of guest privacy, by locals, press,
interest groups
 • Blackmail of staff
 Many more…

7.  Depending upon the various factors such as the company
profile, structure, capacity, location, safety requirements as
well as feasibility and economy of the hotel, a hotel chooses
one of the following types of security service providers:
 Proprietary/ In- House Security
 Contract Security
 A proprietary security company is controlled entirely by a
particular company and is responsible for the hiring, firing
and management of personnel.
 A contract security company is operated by a professional
security company and contracts its services to different
companies.

8.  What do you understand by Security Equipments ?
 Security Equipment are Firearms, ammunition, batons,
chemical agents, security restraints and similar devices.
 Can they work on their own?
 They are aid to the security personnel and help them
become more effective and efficient.

9. They can be broadly divided into 5 categories:
 Equipment for Physical Security and perimeter control.
 Equipment for Surveillance
 Communication System
 Alarm System
 Equipments for Guest Room Security

10.  Surveillance is the monitoring of the behavior, activities, or
other changing information, usually of people for the
purpose of influencing, managing, directing, or protecting.
 The word surveillance is the French word for "watching
over"; "sur" means "from above" and "veiller" means "to
watch“
 In simple terms it can be defined as the “careful watching of
someone or something.

11.  Biometric Reader- retina recognition.
 Voice recognition.
 Finger print recognition.
 The surveillance from the satellite.
 Closed Circuit Television Cameras
 Which not only helps us to see what is going on but
also record it at the same time on your PC, Laptops
or smart phones as well.

12.  Communication is the most basic and the most
important aspect or tool of efficient service and
effective security.
 Today hotel have adopted numerous
communication devices which have eased the
process of communication.
 To respond quickly to a security need, a
communication system is required to quickly notify
staff responsible for the security function.
 Our main aim is prevention is better than cure and
this exactly fits in this definition.

13.  Paging System(Pager)- Alarm,
Message or Call me
 Walkie- Talkie(Two way radio
communication)- Uses radio
frequency to communicate
 Telephone- the easiest and
most efficient medium –
intercom, PABX, etc.

14.  Smoke and heat detection units also vary in their
characteristics; some have the ability to report a
heat buildup prior to evidence of smoke or flame,
while others respond only to smoke and other
products of combustion.
 Automated systems, which integrate all smoke
detectors in each location with a master panel,
permit staff to immediately determine where a
smoke detector has activated and to respond
accordingly.

15.  Sprinkler systems are now
mandated in an establishment
four stories or higher, adhering to
the Hotel and Fire Safety laws on
each countries.
 This requires a system covering
back-of-the-house, public, and all
guestroom locations.
 Most jurisdictions now require
full sprinkler systems in the new
construction of any commercial
occupancy regardless of the
height of the structure.

16.  There are four classes of fires that
a lodging property should be
prepared for
 1) Class A fires involve ordinary
combustibles,
 2) Class B fires involve flammable
liquids,
 3) Class C fires involve electrical
equipment, andFire Extinguishers
 4) Class K fires involve cooking
oils and fats.

17.  Lighting
 Curbside Deterrance
 Interior Access Control
 Guest Room Security
 Key Control
 Building Evacuation Plans

18.  Equipped with solid wooden or metal door.
 Room doors with deadbolt lock.
 Hotel switch electronic card access.
 View ports.

19.  Training personnel safety and security measures is
important to the hospitality industry whereby
without the important of measures, the hospitality
and tourism industry will not have its boom so
fast. This is because for everyone life is precious.
 Training employees and educating in-house guests
in order to keep themselves safe and secure is a
very important elements in the hospitality and
tourism industry nowadays.
 With the training of safety and security, they will
reach the employees and guest’s satisfaction where
they will feel safe just like they are in their own
house.

20.  BOOK:
Tourism And Hotel Development.
By: ArclerPress