2. Lack of reliable data
Planning loses its value if reliable information is not
available or if the planner fails to utilize the reliable
information
3. Lack of initiative
Planning is a forward-looking process
If a manager has a tendency to follow rather than
lead, he will not be able to make good plans
Manager should be an active planner & should take
adequate follow-up measures
4. Costly process
Time consuming and expensive process—which
may delay action in certain cases
5. Rigidity in organizational
working
Internal flexibility in the organization may compel
the planners to make rigid plans---which may deter
the managers from taking initiatives & being
innovative
8. Psychological Barriers
Some managers consider the present more
important than the future because present is
certain…such persons are psychologically opposed
to planning
9. Decision Making
The process by which managers respond to
opportunities and threats that confront them by
analyzing options and making determinations about
specific organizational
goals and courses of action
10. The Nature of Managerial
Decision Making
• Decisions in response to opportunities
occurs when managers respond to ways to improve organizational
performance to benefit customers, employees, and other
stakeholder groups
• Decisions in response to threats
events inside or outside the organization are adversely affecting
organizational performance
11. Decision Making
Programmed Decision
Routine, virtually automatic decision making that
follows established rules or guidelines.
Managers have made the same decision many times
before
Little ambiguity involved
12. The Nature of Managerial
Decision Making
Non-Programmed Decisions
Non routine decision made in response to unusual or
novel opportunities and threats.
The are no rules to follow since the decision is new.
Decisions are made based on information, and a
manager’s intuition, and judgment.
13. The Nature of Managerial
Decision Making
Intuition
feelings, beliefs, and hunches that come readily to
mind, require little effort and information gathering and
result in on-the-spot decisions
14. The Nature of Managerial
Decision Making
Reasoned judgment
decisions that take time and effort to make and result
from careful information gathering, generation of
alternatives, and evaluation of
alternatives
15. The Classical Model of decision
making
• A prescriptive model of decision
making that assumes the decision
maker can identify and evaluate all
possible alternatives and their
consequences and rationally choose
the most appropriate course of action.
16. The Classical Model of
decision making
Optimum decision
The most appropriate decision in light of what managers
believe to be the most desirable future consequences for
their organization.
18. The Administrative Model of
decision making
• An approach to decision making that explains why
decision making is inherently uncertain and risky and why
managers can rarely make decisions in the manner
prescribed by the classical model
19. Administrative Model of Decision
Making
Bounded rationality
There is a large number of alternatives and available
information can be so extensive that managers cannot
consider it all.
Decisions are limited by people’s cognitive limitations.
20. Administrative Model of Decision
Making
Incomplete information
Because of risk and uncertainty, ambiguity, and time
constraints
21. Causes of Incomplete
Information
Risk
Present when managers know the possible outcomes of
a particular course of action and can assign
probabilities to them.
Uncertainty
Probabilities cannot be given for outcomes and the
future is unknown.
22. Causes of Incomplete
Information
Ambiguous Information
Information whose meaning is not clear allowing it to
be interpreted in multiple or conflicting ways.
Time constraints and information costs
managers have neither the time nor money to search
for all possible alternatives and evaluate potential
consequences
23. Causes of Incomplete
Information
Satisfying
Searching for and choosing an acceptable, or
satisfactory response to problems and opportunities,
rather than trying to make the best decision.
24. Causes of Incomplete
Information
Managers explore a limited number of options and
choose an acceptable decision rather than the
optimum decision.
This is the typical response of managers when
dealing with incomplete information.
26. Decision Making Steps
Step 1. Recognize Need for a
Decision
Sparked by an event such as
environment changes.
Managers must first realize that a decision must be made.
27. Decision Making Steps
Step 2. Generate Alternatives
Managers must develop feasible
alternative courses of action.
If good alternatives are missed, the resulting decision is poor.
It is hard to develop creative alternatives, so managers
need to look for new ideas.
28. Decision Making Steps
Step 3. Evaluate Alternatives
What are the advantages and disadvantages of each
alternative?
Managers should specify criteria, then evaluate.
29. Decision Making Steps
Step 4. Choose Among Alternatives
Rank the various alternatives and make a decision
Managers must be sure all the information available is
brought to bear on the problem or issue at hand
30. Decision Making Steps
Step 5. Implement Chosen
Alternative
Managers must now carry out the
alternative.
Often a decision is made and not
implemented
31. Decision Making Steps
Step 6. Learn From Feedback
Managers should consider what
went right and wrong with the
decision and learn for the future.
Without feedback, managers do not
learn from experience and will
repeat the same mistake over.