ARC's Paula Hollywood Sustain Reliability Presentation @ ARC Industry Forum 2010 in Orlando, FL. How Do You Sustain Reliability? Asset Performance Management (APM) Technology and Solutions Landscape Rate the effectiveness of your reliability program in improving equipment reliability Preventive Maintenance Most Effective

1. How Do You Sustain
Reliability?
How Do You Sustain
Reliability?Reliability?Reliability?
Paula Hollywood
Sr. Analyst
ARC Advisory Group
phollywood@arcweb.com

2. Typical Level 2 Model for APM
APM for Process Manufacturing Facility
Typical Level 2 Model for APM
APM for Process Manufacturing Facility
E i t
Project
Management
Equipment
& Systems
Suppliers
O&M Service
Providers
Fabricators AIM
Performance
Construction
Services
MRO Material
Suppliers
Maintain
Performance
Operate
Performance
ROA
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Shareholders Regulators

3. Asset Performance Management (APM)
Technology and Solutions Landscape
Asset Performance Management (APM)
Technology and Solutions Landscape
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4. Does your enterprise have a strategy for
sustaining reliability?
Does your enterprise have a strategy for
sustaining reliability?
Enterprises Are Embracing Reliability
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Enterprises Are Embracing Reliability

5. Which maintenance/reliability strategy
best describes those at your enterprise?
Which maintenance/reliability strategy
best describes those at your enterprise?
Operate to Breakdown Continues to Be
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Widely Practiced

6. On what principle is your reliability
program based?
On what principle is your reliability
program based?
Heavily Reliance on Internal Development
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7. To what would you attribute lack of
success of your reliability program?
To what would you attribute lack of
success of your reliability program?
Planning and Execution Are Critical to Success
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8. What systemic causes affect reliability at
your facility?
What systemic causes affect reliability at
your facility?
Work Processes Have Greatest Negative Effect
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9. Rate the effectiveness of your reliability
program in improving equipment reliability
Rate the effectiveness of your reliability
program in improving equipment reliability
Preventive Maintenance Most Effective
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10. What performance metrics do you employ?What performance metrics do you employ?
TOC Not a Priority
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11. What factors contributed to the success of
your reliability initiative?
What factors contributed to the success of
your reliability initiative?
Best Practices Critical to S ccess
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Best Practices Critical to Success

12. What are largest inhibitors to the success
of your reliability program?
What are largest inhibitors to the success
of your reliability program?
Conflicting Priorities Largest Inhibitor to Success
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Conflicting Priorities Largest Inhibitor to Success

13. What is the single greatest reliability
improvement achieved at your facility?
What is the single greatest reliability
improvement achieved at your facility?
Improved Cost Effectiveness and Failure
Management Most Realized Improvement
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14. Call to ParticipateCall to Participate
Reliability of operational assets is proving to
be an effective tool that directly impacts thebe a e ect e too t at d ect y pacts t e
bottom line. ARC is undertaking this research
to better understand manufacturers’ approach
to reliability for the management of physicalto reliability for the management of physical
assets.
ARC is working on research reports in this
area. If you are currently an ARC Advisory
Service member, you will automatically, y y
receive this when it is completed. If you are
not an advisory Service member and would
like to receive this please contact
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like to receive this, please contact
info@arcweb.com.

15. Thank You.Thank You.
For more information, contact the author at
phollywood@arcweb.com or visit our web pages at
www arcweb comwww.arcweb.com