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The Collaborative Enterprise:The Collaborative Enterprise:The Collaborative Enterprise:People-Centric Collaborative Tools ...
CollaborationCollaborationCollaborate: to work jointly with others ortogether, especially in an intellectual endeavor2© AR...
A Few Opportunities for CollaborationCollaboration is an integral part of businessA Few Opportunities for CollaborationCol...
Collaboration Tools are ProliferatingAlong with Security, Support, and Mgmt Control HeadachesCollaboration Tools are Proli...
The First Wave of Collaboration:App & Business Process IntegrationThe First Wave of Collaboration:App & Business Process I...
The Collaboration GapThe Collaboration GapEnterpriseTechnologyPlatformsEmergingCollaborationRequirementsCapabilities• Midd...
People-Centric Collaboration TechnologiesPeople-Centric Collaboration TechnologiesSharedWorkspaceBasicCommunication& Sched...
Collaborative Devices Emerge“Social Networking” type space enables device communitiesCollaborative Devices Emerge“Social N...
Collaboration Tools are ProliferatingAlong with Security, Support, and Mgmt Control HeadachesCollaboration Tools are Proli...
Collaboration Tools are ProliferatingAlong with Security, Support, and Mgmt Control HeadachesCollaboration Tools are Proli...
Collaboration EnvironmentProvides the tools for collaborative workCollaboration EnvironmentProvides the tools for collabor...
Enterprise Technology Platforms are BecomingEnterprise Collaboration PlatformsEnterprise Technology Platforms are Becoming...
The Collaboration Gap is ClosingThe Collaboration Gap is ClosingEnterpriseTechnologyPlatformsEmergingCollaborationRequirem...
The Collaborative EnterpriseThe Collaborative EnterpriseMarket pressures reward companies that dynamicallyrespond to chang...
Technology Facilitates CollaborationTechnology Facilitates CollaborationCollaboration Platform Collaborative EnterpriseInn...
Thank YouThank YouFor more information, contact the author atggorbach@arcweb.com or visit our web pages atwww arcweb com16...
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ARC's Greg Gorbach Collaborative Enterprise Presentation @ ARC Industry Forum 2010

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ARC's Greg Gorbach Collaborative Enterprise Presentation @ ARC Industry Forum 2010 in Orlando, FL.
The Collaborative Enterprise: People-Centric Collaborative Tools and Technology Enable Teamwork, Innovation, and Productivity Web 2.0 Collaborative Platforms
The Collaborative Enterprise
􀂍 Market pressures reward companies that dynamically
respond to changing conditions
􀂍 ‘Dynamic’ implies continuous change (innovation)
􀂍 Innovation is accelerated when people/organizations
collaborate (work together towards a goal)
􀂍 Technology can enable collaboration necessary for enhanced
innovation; collaboration technologies are evolving
􀂍 Every company has many potential opportunities to benefit
from improved collaboration
􀂍 Every project/initiative has a collaborative dimension which
should be given its due
􀂍 A Collaborative Enterprise seeks to leverage (collaborative)
technology to compete in a dynamic environment through:
• Improving the effectiveness of Teams, Projects, and Initiatives
• Facilitating broad innovation business models, strategies,
tactics, and business management

Published in: Technology, Education
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ARC's Greg Gorbach Collaborative Enterprise Presentation @ ARC Industry Forum 2010

  1. 1. The Collaborative Enterprise:The Collaborative Enterprise:The Collaborative Enterprise:People-Centric Collaborative Tools andTechnology Enable Teamwork, Innovation,The Collaborative Enterprise:People-Centric Collaborative Tools andTechnology Enable Teamwork, Innovation,and Productivityand ProductivityWeb 2.0 Collaborative PlatformsF b 8 2010February 8, 2010Greg GorbachVice PresidentARC Advisory Groupggorbach@arcweb.com
  2. 2. CollaborationCollaborationCollaborate: to work jointly with others ortogether, especially in an intellectual endeavor2© ARC Advisory Group
  3. 3. A Few Opportunities for CollaborationCollaboration is an integral part of businessA Few Opportunities for CollaborationCollaboration is an integral part of business3© ARC Advisory Group
  4. 4. Collaboration Tools are ProliferatingAlong with Security, Support, and Mgmt Control HeadachesCollaboration Tools are ProliferatingAlong with Security, Support, and Mgmt Control HeadachesTelepresenceTelepresenceCollaborativeDevicesityIM,Videochat,NetPhoneiSocialNetworksCollaborativeAuthoringCapabiliPresenceeMail,CalendarBlackBerryPortals,Wikis, RSSWebcastBusinessProcess,WorkflowIn order to benefit from aCalendartechnically savvy workforce,manufacturing practices andtechnologies must changeTelephone4© ARC Advisory Group2010Distant Past timeMost Web 2.0 technologies & concepts must be modified or adapted ifthey are to support business requirements
  5. 5. The First Wave of Collaboration:App & Business Process IntegrationThe First Wave of Collaboration:App & Business Process IntegrationBusinessEnterprise DomainSupportEnterprise DomainCustomersFulfillmentFulfillmentMaterials MgtMaterials MgtServicesServicesOperationsOperationsSuppliers Value Chain DomainRD&ERD&EppDesignProductionLifecycle Domain5© ARC Advisory GroupProductiony
  6. 6. The Collaboration GapThe Collaboration GapEnterpriseTechnologyPlatformsEmergingCollaborationRequirementsCapabilities• Middleware• Role-basedRequirements• ConfigurablecollaborationRole basedworkplace• BI• Analytics• BPM• Workflowcollaborationenvironment• Web 2.0technologies• Security• Confidentiality6© ARC Advisory Group• Reliability
  7. 7. People-Centric Collaboration TechnologiesPeople-Centric Collaboration TechnologiesSharedWorkspaceBasicCommunication& SchedulingPublishingSocialCollaborationReal-timeInteractionCloudApplications• eMail• Calendar• Contacts• Tasks• Web Pages• Blogs• News Feeds• etc.• Documents• Wikis• Blogs• Forums• TeamCalendar• Web Meeting• Messaging• Voice & Video• Presence• Mobile• e.g FaceBook,Twitter• Device Space• Device Tweets• CorporateExperts• Widgets• Applications• Mashups• etc.Calendar• Project Mgmt,Workflow• etc.Experts• Crowdsourcing• etc.7© ARC Advisory Group
  8. 8. Collaborative Devices Emerge“Social Networking” type space enables device communitiesCollaborative Devices Emerge“Social Networking” type space enables device communitiesPlannerInteractive Chat:ServiceEngineerT h i lInteractive Chat:- Respond to status request- Run diagnostics- Upload error logs- etc.TechnicalSupportPM2009a1 pipeline mixerOperatorShiftSupervisor8© ARC Advisory Groupp pDevice Users, Technical Support, and Service Technicians CanInteract via the Device’s Collaboration Workspace
  9. 9. Collaboration Tools are ProliferatingAlong with Security, Support, and Mgmt Control HeadachesCollaboration Tools are ProliferatingAlong with Security, Support, and Mgmt Control HeadachesTelepresenceCollaborativeDevicesTelepresenceityIM,Videochat,NetPhoneiSocialNetworksCollaborativeAuthoringCapabiliPresenceeMail,CalendarBlackBerryPortals,Wikis, RSSWebcastBusinessProcess,WorkflowCalendarTelephone9© ARC Advisory Group2010Distant Past time
  10. 10. Collaboration Tools are ProliferatingAlong with Security, Support, and Mgmt Control HeadachesCollaboration Tools are ProliferatingAlong with Security, Support, and Mgmt Control HeadachesTelepresenceCollaborativeDevicesTelepresenceityIM,Videochat,NetPhoneiCollaborativeAuthoringPresenceCapabiliSocialNetworkseMail,CalendarBlackBerryPortals,Wikis, RSSWebcastBusinessProcess,WorkflowCalendarTelephone10© ARC Advisory Group2010Distant Past time
  11. 11. Collaboration EnvironmentProvides the tools for collaborative workCollaboration EnvironmentProvides the tools for collaborative workEnterpriseCollaborationPlatformDepartment PlatformDepartment,Site, orOrganization ExternalPartnerEnterprise Collaboration PlatformExternalIndividual CollaborationEnterprise Collaboration PlatformIt t k th d k d hIndividual CollaborationEnvironment11© ARC Advisory GroupIt takes more than a desk and a phone…
  12. 12. Enterprise Technology Platforms are BecomingEnterprise Collaboration PlatformsEnterprise Technology Platforms are BecomingEnterprise Collaboration PlatformsBusinessOperationsDepartment,Site, orOrganizationEnterpriseCollaborationPlatformExternal LifecycleSuppliers CustomersOrganization External LifecyclePartnerExternalSupply ChainAutomation12© ARC Advisory GroupEnterprise Technology Platforms are evolving to support growingcollaboration requirements
  13. 13. The Collaboration Gap is ClosingThe Collaboration Gap is ClosingEnterpriseTechnologyPlatformsEmergingCollaborationRequirementsEnterpriseCollaborationPlatformCapabilities• Middleware• Role-basedRequirements• ConfigurablecollaborationRole basedworkplace• BI• Analytics• BPM• Workflowcollaborationenvironment• Web 2.0technologies• Security• Confidentiality13© ARC Advisory GroupEnterprise Technology Platforms are evolving to support growingcollaboration requirements• Reliability
  14. 14. The Collaborative EnterpriseThe Collaborative EnterpriseMarket pressures reward companies that dynamicallyrespond to changing conditions‘Dynamic’ implies continuous change (innovation)Innovation is accelerated when people/organizationscollaborate (work together towards a goal)Technology can enable collaboration necessary for enhancedinnovation; collaboration technologies are evolvingEvery company has many potential opportunities to benefitf i d ll b ifrom improved collaborationEvery project/initiative has a collaborative dimension whichshould be given its dueA C ll b ti E t i k t l ( ll b ti )A Collaborative Enterprise seeks to leverage (collaborative)technology to compete in a dynamic environment through:• Improving the effectiveness of Teams, Projects, and InitiativesF ilit ting b o d inno tion in b ine model t tegie14© ARC Advisory Group• Facilitating broad innovation in business models, strategies,tactics, and business management
  15. 15. Technology Facilitates CollaborationTechnology Facilitates CollaborationCollaboration Platform Collaborative EnterpriseInnovationTools andTechnologiesRelationships andProcessesNew Business Models,Products, and TechniquesCollaborative Enterprise Tools EnableInnovation and Collaboration across allDi i15© ARC Advisory GroupDimensions
  16. 16. Thank YouThank YouFor more information, contact the author atggorbach@arcweb.com or visit our web pages atwww arcweb com16© ARC Advisory Groupwww.arcweb.com

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