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BE SEM 1 DIV.:-H
ENVIRONMENT ENGINEERING.
113119 ANKIT VIKANI
113124 KISHAN KANERIYA
113134 PRADIP RATHOD
113128 PARTH JOSHI
113137 JAYENDRA MARVI
1131 BHAVESH CHORVADI
Contents:
What is Communication
Process of Communication
Communication Barriers
Types of Communication
Levels of Communication
3
is what ??
4
It is a process of exchanging –
Information
Ideas
Thoughts
Feelings
Emotions
Through –
Speech
Signals
Writing
Behavior
Sender
Channel
Receiver
Feedback
Channel
Encoding
Decoding
MessageNoise
Barrier
5
Barriers in communication
26-03-2017 11:56:11 6
Language barriers
Physical barriers
Culturalbarriers
Personal barriers
Imotionalbarriers
Organizational barriers
People communicate with each other in a
number of ways that depend upon the
message and its context in which it is
being sent.
Types of communication based on the
communication channels used are –
Verbal Communication
Nonverbal Communication
7
8
Types of verbal
communication
1. Oral communication
2. Written
communication
9
kinesics
proxemics
chronomics
paralinguistics
• Body movement
&body language
• Space in
communication
• Related with
time
• Role of non
verbal clues
26-03-2017 11:56:12 10
Interpersonal
(process of
thinking
One to
one(discussion
with partner)
One to
many(speech of
leader)
Many to
many
(group
discussion)
11

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Communication skills ppt