5. Community Health & Integrated Care
1,100 Mobile workers across 6 services Integrated to RiO on the NHS Spine
Improving lives of staff:
• 30% more time with patients & 2 additional visits per nurse per day
• 100% increase in lunch and handover times
• Lone worker monitoring now in place
• 60% reduction in data entry time
Enhancing patient care:
• Reduction in missed appointments through resource re-allocation
• 42% improvement in referral handling & scheduling
• Enhanced clinical records and end to duplication
• Elimination of un-outcomed appointments / 50% reduction in DNAs
• Patient records accurate, secure and shareable
“Our vision and
development of TotalMobile
represents a revolutionary
change within healthcare
delivery.
This will underpin the
transformation of Virgin
Care community services”.
Marie Cummings,
Clinical Lead
6. Community Health
750 Mobile workers across 20+ services & Integrated to CSE RiO on NHS Spine & EMIS for GPs.
82% of staff felt Mobile Working
would have a positive impact on
patient care
“No other solution started with the
innovative concept of supporting
the mobile worker, first and
foremost. Others simply offered
remote access and input to back-
office systems. TotalMobile
promised the most scope, by a long
way, to extend the ways we used
mobile working to change culture,
deliver our strategy and gain
productivity.”
Focus Metric Before After
Patients Seen with evidence of a care plan
completed and stored electronically
0% 85%
With outcome, progress notes and
activities complete and stored
electronically
78% 98%
With consent form completed and stored
electronically
15% 92%
Staff “I am satisfied with the hours I have
worked this week”
49% 83%
“I am confident in doing my job to a
standard I am happy with”
52% 87%
I am able to manage my time to meet the
demands of the caseload”
49% 80%
Julia Clarke, CEO
Saving at least 1 hour per nurse per day and reduced travel costs
7. Social Care
• 17% productivity savings
• 90 minutes productivity savings in initial assessment process
• £600 per annum per employee saved in travel alone
• Improved productivity through more visits & more assessments
• Average of 1 hour per social worker per day saved in down time
• Work/life balance improvements
• Less agency staff needed
• Helps offset increased demand in the service (numbers coming
from hospital up 50% and safeguarding referrals up 10-15%)
Sarah Royles,
Service Development
Manager
2,000 Mobile workers across 4 services & integrated to Frameworki
“TotalMobile enables social
workers to do what they’re
good at; dealing with
people”.
