With the ever-evolving healthcare environment and exponential advances in health IT there are a lot of decisions that hospitals/health systems need to take to provide quality care for their patients’. Health systems are struggling to manage their clinical, operational and monetary challenges.

1. © 2018 | Payoda - Confidential
1
Referral Management Solution
Is The Need Of The Hour For Large Hospitals
www.healthviewx.com
Learn how a patient referral management solution can help

2. © 2019 | Payoda - Confidential
With the ever-evolving healthcare environment and exponential advances in health IT
there are a lot of decisions that hospitals/health systems need to take to provide
quality care for their patients’. Health systems are struggling to manage their clinical,
operational and monetary challenges.
Referral Management Solution
Most importantly, it is necessary to orchestrate care teams’ workflow movements to
be able to demonstrate meaningful use. This is the key to improving patient care and
the ability to make better-informed decisions. A lot of providers are already adapting
to smarter and new healthcare technologies to shape the future of healthcare.

3. © 2019 | Payoda - Confidential
Factors like sustainability, patient-centricity, care delivery, HIPAA compliance, digital
health technology, etc. should be kept in mind before choosing any IT solution.
Referral Management Solution is one such solution that is the need of the hour. .
Moving from volume-based to value-based care model will require building a solution
to manage higher patient referral volumes, to ensure patients receive care within
their referral network, track referrals, close referral loops, study dashboards and
analytics for meaningful use, etc.
Referral Management Solution
There are a lot of benefits a referral management solution can bring to referring
physicians, patients and receiving physicians: that includes, improved operational
efficiency, reduced referral leakage, increased referral loop closures, and patient
satisfaction.

4. © 2019 | Payoda - Confidential
There are several other reasons why a referral management solution is required to
manage patient referrals. Hospitals face numerous challenges in their referral
process such as operational inefficiency, improper communication among providers,
lack of coordination, missed referral loop closures, time consumption, etc.
Referral Management Solution
There are a lot of benefits a referral management solution can bring to referring
physicians, patients and receiving physicians: that includes, improved operational
efficiency, reduced referral leakage, increased referral loop closures, and patient
satisfaction.

5. © 2019 | Payoda - Confidential
Below are some alarming stats that show the need for a referral solution for
hospitals
● 46% of faxed referrals never result in a scheduled appointment.
● 55% of specialist visits are unnecessary.
● There is $900k of annual leaked revenue per employed physician.
● 50% of referring physicians do not know whether their patients actually see the
specialist.
Referral Management Solution

6. © 2019 | Payoda - Confidential
In addition, hospitals participate in passive referral management:
● Physician informs the patient about the need to see a specialist.
● Referral coordinators may not reach out to the patient to get an update to see if
the patient had visited the specialist.
● Follow-up or update from the customer is completed only during the next visit.
Referral Management Solution
Active referral management permits the referral coordinators to manage both provider
and patient-driven process. It ensures utmost efficiency, finds the right provider for the
patient, identifies referral patterns, improves communication among stakeholders,
reduces referral leakages, decreases lead time, improves completion rates, ensures
referral loop closure and patient satisfaction.

7. © 2019 | Payoda - Confidential
Even though there are several other referral management software with an array of features in the
market, it often becomes frustrating to choose the right solution for your hospital.
So before zeroing in on the solution, a detailed analysis of your current challenges in the patient
referral process has to be carried out. Later mapping to the required features of the solution will be
the best choice.
Health Systems need an end-to-end interoperable referral solution to track their patient referrals
throughout the process until the referral loop closure. The solution should streamline and enable
seamless communication among all stakeholders’ involved in patient care.
Pitfalls in choosing the right Referral Management
Solution:

8. © 2019 | Payoda - Confidential
Some of the benefits you can see when using patient referral software are
For the providers:
● Reduce referral leakage and improved operational efficiency
● Seamless communication
● Multi-channel integration
● Manage and track referrals
● Meaningful engagement
● Effective diagnosis and treatment
Benefits

9. © 2019 | Payoda - Confidential
For the patients:
● Prompt diagnosis
● Save time and money
● Better outcome
HealthViewX Referral Management Solution was created with the potential to solve all the
challenges faced by enterprise hospitals in their referral process.
Benefits

10. © 2019 | Payoda - Confidential
HealthViewX Patient Referral Management Solution
helps to send and receive referrals securely and
seamlessly, provide quick access to patient data, fix
appointments, send notifications and alerts, and share
information throughout to ensure closure of referral
loop.
A 30-minute demo with our team will help you know how
effective our solution can track and manage the referral
life cycle.

11. Email: marketing@healthviewx.com
Phone: +1 (214)-461-0242Contact us anytime.
How can we help?