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MANAGING
Retailer
Wholesaler
CHAPTER 15-
What marketing decision they make?
What marketing decision they make?
Retailers
Wholesalers
Logistic Organisation
What marketing decision they make?
• How to sell?
• Whom to sell?
• What price dynamics to offer?
• What can we provide better than
competitor?
SEGMENT AND IDENTIFY
TARGET
AUDIENCE
So their marketing strategy are
Customer Centric
They provide great ambience
No Table Service But Unlimited Time
Innovative Retail Organisation
They hire Hard-core gamers as staff.
They trade old games for new ones.
Nonstore Retailing
Direct
Selling
Direct
Marketing
They sell directly door-to-door
Nonstore Retailing
Automatic
Vending
Machine
Buying
Services
They offer 24 hour selling
Corporate Retail Organisation
They build franchisee locally to manage business
New Retail Environment
People re-think new marketing strategy
Channels
Mission - To reach maximum customers
Product Assortment
WHY–To think how to differentiate your product?
.”
WHO –
Brookstone
offered unusual
tools and gadgets
in a “toy store for
grown-ups
Procurement
WHY–How to acquire quality goods at best price externally ?
WHO –Trader
Joe’s adopted
“Less is more”
philosophy and
stocked only 3000
products
compared to
55000 .
Store atmosphere
WHY–Atmosphere in stores that can help stores sell?
WHO – Bass pro shop includes aquariums, archery, rifle
indoors in store for free and attract tourists too
MARKET
LOGISTICS
Intergrated Logistics Systems
Sales Forecast
How can I schedule my production and distribution?
How to reduce waste in manufacturing
and still get better output?
WAREHOUSING
STORAGE.DISTRIBUTION.AUTOMATION
INVENTORY
How to balance risks of ordering?
TRANSPORTATION

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What marketing decisions do these marketing intermediaries make?