Online Dispute Resolution (ODR) and Peacebuilding.

1. ODR and Peacebuilding
Sanjana Hattotuwa
TED Fellow 2011
Special Advisor, ICT4Peace Foundation

2. my work from sri lanka
mediation, conversation, reconciliation, transformation

3. one text peace negotiations platform, ~2003

4. one text peace negotiations platform, ~2003

5. bearing witness to injustice
new media for social justice

6. creating sri lanka’s first online civility code

7. visualising conflicts
election violence, student unrest, corruption, constitutional ‘reform’

8. helping rural communities leverage new media
addressing justice and grievances at village level

9. challenges
a view from the trenches

10. process over technology
taking off the o from odr

11. Addressable humanity
everyone will own or have access to a mobile
Proliferation of IP devices
systemic conflict

12. mobile content
ODR now recognises mobiles. It doesn’t yet design for mobiles.
Mobile growth VS Broadband growth

13. technology will influence outcomes
whether by design or ignorance

14. odr drivers
at least in domain of conflict transformation
• Geo-location and geo-referencing via Google Maps, Bing etc
• New media and Web 2.0 technologies, including social networking
• Mobiles, especially smartphones in the Global North, voice (including IVR)
and SMS in the Global South
• Broadband spread and affordability, especially wireless

15. the enduring challenges will be
• Privacy, in the age of Facebook
• Culture and context, actors and process, physical vs. virtual
• Transforming investments on PC based platforms, to mobile based platforms
• Engendering the political will to transform complex conflict
• The emphasis on the process, as opposed to the technology - people as
opposed to the platform

16. Thank you
www.ict4peace.org