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DIY UX: Give Your Users an Upgrade (Without Calling In a Pro)

by User experience designer at Independent consultant on Aug 22, 2009

  • 27,896 views

Have you fallen in love with your solution and forgotten the original problem? Are you certain that your product actually makes people’s lives better? Not every company can hire someone like me to ...

Have you fallen in love with your solution and forgotten the original problem? Are you certain that your product actually makes people’s lives better? Not every company can hire someone like me to help you listen to your users, so you’re gonna have to learn how to do some of this stuff yourself. I’ll show you techniques to find out who your users are, what they really need and how to go about giving it to them in an easy to use and pleasurable way. And it doesn’t have to bankrupt you or kill your release date.

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17 of 7 previous next Post a comment

  • jessicadesigns jessicadesigns @markgeorgegoddard - I agree, I'm not sure why UserTesting was crossed out. I'm assuming because it is an online testing tool and it's hard to ask probing questions, facilitate conversation, and feel the emotions of the end user. But then I'm not sure why the others are not crossed out, as well. This was also created in 2009 and maybe the site didn't work at that time like it works today... @whitneyhess, can you clarify? Thank you! 1 year ago
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  • ganesh_Salunke ganesh_Salunke this is what I love to read and adapt from Whitney....! worth reading:) 1 year ago
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  • dextrous dextrous @markgeorgegoddard wondering the same 1 year ago
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  • markgeorgegoddard markgeorgegoddard Why does the usertesting.com screenshot have a cross through it? 1 year ago
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  • gauravmishra Gaurav Mishra, Usability Expert This is my favorite! 2 years ago
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  • RyanFukushima Ryan Fukushima, Consultant at Accenture THis is great material, jam packed with great links and reading material. Majority of the prezo was straightforward and easy to walk through -- although i did get a bit confused w/ the House of Representatives example.and how it tied to NY Times.

    But, the Useability and Experimentation sections were spot on! Great job. Thanks for the material Whitney
    3 years ago
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  • mysuso suso zhang There are several books worthy of reading,thx for recommending,( ^_^ )/~~拜拜 4 years ago
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DIY UX: Give Your Users an Upgrade (Without Calling In a Pro) DIY UX: Give Your Users an Upgrade (Without Calling In a Pro) Presentation Transcript