Socrata helps public sector organizations improve transparency, citizen service, and data-driven decision-making using Open Data. Our user-friendly solutions deliver data to governments trying to reduce costs, to citizens who want to understand how their tax dollars are used, and to civic hackers dedicated to creating new apps and improving services.

1. Leveraging Data to Engage Citizens
and Drive Innovation
Thom Robbins
Thom.Robbins@Socrata.com
@trobbins

2. Why Open Data?

3. Improves
Transparency
Builds
Public Trust
Strengthens
Citizen
Engagement
Reduces
Operating
Costs
Supports
Data-Driven
Decisions
Promotes
Economic
Activity
Why Open Data?

4. The ROI of Open Data
Reasons Why Open Data and Mobile Platforms Are Vital for Our Future
Adults who use the Internet
increased from 46 to 82
percent
Adults who own a cell-phone
increased from 53 to 88
percent.
70 percent of Americans
access high-speed Internet from
home, up
from 5 percent.
Half of Americans
own smartphones.
Forbes predicts urban populations
will "accelerateto 60
percent before2025,
globally.
Access to real-time information has become a major component to healthy people, healthy economies, and a healthy world.
SOURCE:http://www.huffingtonpost.com/lisa-abeyta/three-reasons-why-open-da_b_5572317.html
 AppCityLife apps help 6k new Albuquerque transit
passengers
 Over 20k users access the mobile app for real-time
tracking of buses throughout the city, and to receive push
notifications
 Global summits, like those hosted by New Cities
Foundation, foster ideas, technologies, and innovations
between sectors and leaders
 NextDrop integrates Open Data with mobile to solve water
problems which affect 3m around the globe
 Albuquerque reduced calls to 311, which are billed at
$1.86 per call
 They estimate $548K in savings in two years since
smartphones and supporting technologies were added to
open data initiatives
Open Data
Creates Convenience
Open Data
Raises Quality Of Life
Open Data
Saves Money

5.  Scattered spreadsheets
and PDFs online
 Clumsy custom
web apps
 Basic catalog of
downloadable files
(CSV, XLS, SHP, ZIP,
PDF)
 Expensive custom
web apps
 Manual data publishing
 Interactive data tables,
basic data visualizations
(charts & maps), social
sharing,
 Consumer-style web
experiences
 Consumer style
experiences
 Apps, mashups,
dashboards, data-driven
storytelling
 Custom APIs and
developer docs
 Automated data
publishing, federation
and distribution
 Web and mobile
experience design
 Data for fact-based
decisions and
performance
 Embedded data
experiences
 Crowd-sourced data:
human sensor network
 Plug-and-play apps
 Real-time data
ecosystems and
industry exchanges
 Internal data
collaboration hubs
The Open Data Continuum
Gain Value as Your Data Program Grows
LEVEL 1
Status Quo
LEVEL 2
The Catalog Phase
LEVEL 3
Basic Interactive Experience
LEVEL 4
Full Open Data Experience
LEVEL 5
Experience the Ecosystem
LEVEL OF DATA MATURITY

6. Why Open Data?

7. Why Open Data?

8. Why Open Data?

9. Why Open Data?

10. Why Socrata?

11. Seattle-based software-as-a-service
provider with a global presence
Founded in 2007
World-leader in open
data and government performance
management
Focused exclusively on democratizing
access to public data to:
 Improve citizen engagement
 Increase transparency
 Drive innovation
 Make data-driven decisions
Socrata Overview

12. Solutions
Open
Data Ecosystem
Socrata Open Connectors™
Open Data™
Apps Marketplace™
Open Performance™
 Data Discovery
& Exploration
 Chart & Map Visualizations
 Publishing Workflow
 Data Federation & Sharing
 Financial Transparency
Suite
 Government Admin Suite
 Citizen Engagement Suite
 Civic Apps Ecosystem
 Performance Dashboards
 Guided Goal Composer
 Drag-and-Drop
Report Builder
 PerformanceStat
Methodology
DATA ACCESS LAYER
Open Data API Query Engine Search Geocoding
Analytics
Data Cloud™ API
Foundry™
Open Data
Developer Network™

13. Global Leadership
5 Continents and 100% Customer Retention

14. U.S. Customer Leadership
Federal State City City County Other
White House Hawaii Chicago New York San Mateo USAID
Medicare California Seattle Las Vegas Cook World Bank
HHS Texas San Francisco Burlington King United Nations
CDC Washington Los Angeles Somerville Montgomery Gates Foundation
Data.gov Maryland Edmonton Raleigh Alameda Large Global Presence
CFPB Colorado Atlanta Nashville Prince George’s
EPA Indiana New Orleans Richmond Strathcona
Energy Star New York Dallas Cambridge

15. The State & Local Government Standard
State State City (>750k) City (>250k) City (<100k) County
Hawaii Texas New York Oakland Albany San Mateo
Washington Illinois Los Angeles Las Vegas Burlington Cook
Oregon Indiana Chicago Providence Somerville King
California Michigan Dallas Salt Lake City South Bend Montgomery
Montana New York San Francisco Raleigh West Sacramento Alameda
Colorado Maryland Austin Nashville Cambridge Prince George’s
Oklahoma Connecticut Baltimore Richmond West Hollywood Strathcona
Missouri Vermont Boston Gainesville Culver City

16. Scalability
100,000+
Datasets
250%
Annual Growth in Volume
of Data Served
1,000%
Annual Growth in API Calls
250 Million
Citizens Served
50 Million
Pageviews Per Month

17. Working with Socrata
Gain Insight from our Customers
“We like Socrata's innovative view of always
improving
what we have, and looking forward to
anticipate what
we want next.”
“Socrata's team is transformational. They are
helping to transform government by removing
barriers to transparency.”
“Socrata offers more than just technology. It
offers a strategy and all kinds of support. It’s
not just a product, it’s a whole philosophy.”
Victoria Lewis
Project Manager
Montgomery County
Wally Rogers
E-Gov Manager
State of Oregon
Gail Roper
CIO
City of Raleigh

18. Innovation Through Community
User
Groups
Thought
Leadership
Local
Community
Events
Customer
Summits

19. Multi-Lingual Capabilities
11 Languages and Growing
 English
 Spanish
 French
 Italian
 Hindi
 Russian
 Chinese
 Portuguese
 Romanian
 Dutch
 Catalan

20. Leader in Open Data Policy Development
Essential tool in long-term effectiveness
 We support development
of policies, including:
1. Executive Orders
2. Internal Regulations
3. Legislative Actions
4. Resolutions & Charters
 New policies can spur, strengthen
and sustain open data programs
 Socrata leverages latest
and international best practices
from real world experience

21. Trusted
12xGrowth in Apps
Built on Socrata
50 MillionPageviews per Month
100k+
Managed Customer
Datasets Worldwide
1/3of U.S. States
90%of U.S. City Programs

22. Open Data Customer Leadership
Federal State City City County Worldwide
White House Hawaii Chicago New York San Mateo USAID
Medicare California Seattle Las Vegas Cook World Bank
HHS Texas San Francisco Burlington King United Nations
CDC Washington Los Angeles Somerville Montgomery Gates Foundation
Data.gov Maryland Edmonton Raleigh Alameda South America (1)
CFPB Colorado Atlanta Nashville Prince George’s Europe (7)
EPA Indiana New Orleans Richmond Honolulu Australia (4)
Energy Star New York Dallas Cambridge Strathcona Africa (3)

23. Socrata Customers Set the Standard
State Program
Innovation Award
Digital Government
Achievement Award
Bloomberg
Mayor’s Challenge
State Technology
Innovator Award
Digital Cities Award
Digital Counties Award
Alameda County, CA
Montgomery County, MD
Snohomish County, WA
King County, WA
City of ChicagoState of Hawaii
State of Michigan
Boston
Seattle
Austin
Chicago
Baltimore
Raleigh State of Oregon

24. Proven Success Methodology
More Than Just Technology
 Tier 1 multi-tenant
cloud infrastructure
 Geographically dispersed data centers
with failover/redundancy
 Full compliance with FISMA and 508
standards
 Continuous upgrades
and enhancements
 FedRamp in progress
 Industry leading Open Data Success
Methodology
 Standardized six-step deployment
methodology
 Refined from the experience of hundreds
of deployments
 Infused with knowledge sharing from open
data innovators
 The most experienced implementation
staff
 4-6 week deployment cycle
 Fully branded
and styled sites
 Variety of site
template options
 Defined promotion, launch, and adoption
plan to accelerate time-to-value
Robust Platform Proven Methodology Rapid Deployment

25. Proven Success Methodology
Ongoing Education and Value-Add
 Dedicated support staff
 24 x 7 x 365 support
 Customer support website and knowledge
base
 98.2% support
ticket satisfaction
 Continuing education through Socrata
University
 Peer-to-peer best
practice sharing
 Customer advisory councils and customer
summits
 Monthly customer-driven webinars and
roundtables
 Largest and most vibrant partner
ecosystem
 Cumulative advantage of the world’s
largest open data community
 Leadership in developing data standards
 Socrata app portfolio
 App store and connectors
 100% customer retention
Support & Education Innovative Community Exponential Value

26. Thank You!
Find Us!
Socrata.com
Follow Us!
@Socrata
Friend Us!
facebook.com/socrata
Watch Us!
http://www.youtube.com/user/socratavideos