TechTrek India offers quality Data Entry Services through its highly secured 550 seater work place in Andheri MIDC, Mumbai. The centre is ISO 9001:2008 certified for quality and ISMS 27001:2005 certified for data security. We can enter data from scanned images or physical documents as per the nature of your requirement. We use high end software and hardware technology developed for swift and accurate data entry. Our outcome is a clean, accurate, uniform digital file, formatted to your specifications. TechTrek India understands the need for customer data protection during data entry, data storage and data delivery. We strictly follow quality control and security procedures to protect the data from unauthorised use.

1. TechTrek Group Corporate Profile
Corporate Presentation
Data & Document - Capture & Conversion Services
Digitisation, Storing, Retrieval & Records Management
Process Optimisation with Document & Workflow solutions
Document Hosting (SAAS), Delivery & e-Document Presentment
Finance & Accounting Services – Cloud Services

2. Credentials
Sales (Global)
: US$ 30 million
Employees
: 370
Locations
: Mumbai, London, Paris, Rome, Frankfurt
Customers
: 200 and More than50000 (users) on DHOL
Certifications
: ISO 9001 (Quality) & 27001 (Data Protection) Certified
Infrastructure SLA
: 100% on Power & 99.999% on network
Data Capture Seat
Capacity
: Currently 200 scalability to 500
Operations
: Flexible – 7 X 24 x365 operations
Data Recovery &
Business continuity
: Back up site for business continuity
Technology
: Best of the breed BPMN 2.2 compliant
Partners
: Microsoft, IBM, Sybase, Open Text, Kodak, Fujitsu,
Pitney Bowes, Sunrise.

3. Global Facilities
LONDON
PARIS
Product Development
ROMA
Mail Room & Storage
Microfilm Production
MUMBAI
150 Seats scalable to 1000

4. TechTrek-India
•
•
•
•
•
200 seats scalable to 1000.
24/7 Processing, Support and Services
ISO 9001:2008 and ISO 27001:2005
IT and Software Development Centre
Pan India Operation

5. TechTrek-Italy
•
•
•
•
Memar Monteassgni- Subsidiary of TechTrek
Presence at Five Location in Italy- Reggio Emilia, Bologna, Arezzo, Ravenna,
Casarano and Parma
TechTrek SRL –Subsidiary of Memar – Rome
Ciesseti SRL –Subsidary of Memar – Milan

6. TechTrek-UK

7. TechTrek-France

8. TechTrek-Germany

9. What we Do
Digitisation (scanning), Storing (Physical, electronic), Retrieval and
Records Management
Data Capture and Document Conversion Services
Document Hosting (SAAS), Delivery and E-Document Presentment
Process Optimisation & Workflow solutions
Finance & Accounting Services
BPO Consultancy

10. Domains-BPO Services
Back Office Processing, for domains such as:
Insurance
Banking, Finance, Accounting & Stock Exchange
Health Care
Human Resource
Food Processing, Automobile, Telecom & Publishing
Public Sector, Government

11. Platform Based Managed Services
Customer Needs
Role of Technology
Domain &
Functional
Knowledge
Evolve
Operate
Automate
Outcome-based
Pricing
Metrics
Analytics
Non-linear
Price
Flexible capacity ontap
Could
Flexible
Deployment
11

12. TechTrek Strengths

13. TechTrek - a Preferred Vendor
Why Clients choose us
•Commitment to client’s success – Real partnership model
• Innovation, Quality, Efficiency & Security – our pillars of strength
• Working at the forefront of document management since 1991
• Team of experienced specialists – focusing on best practices
• Global (cross border)delivery capability – Flexible business model
• Offer cost certainty – rigorous scoping, estimating & planning

14. Services, Products & SAAS
Products
Services
SaaS
Business Process
Management
Document Management
System
Digitisation Solution
Capture Track
Scanning & Data
Capture
Print & Mailing
Solution
Consultancy
Services
Conversions &
Migrations
DocHarbor Repository
with BPM
New Business Processing
AO/LOS/AFP
CemeTrack
Invoice & Expense Processing
Tracking Systems

15. Usage Scenarios (DMS & BPM)
• Immediate value across your supply chain
– New product Introduction, Engineering Change Orders, Order management, Quality
Management System (Audit, CAPA, Complaints)
• Improved productivity through fewer manual processes, streamlined
transactions flow and enhanced information access
– Absence Management, New Employee Induction, Employee Exit, Travel
Management, Purchase Request, Capital Expense Management
• Greater efficiency in using electronic routing, online documents and other
content to drive day-to-day operations
– Engg. Drawing Management, Legal Document Management, Patent Management
• Create transparency and agility in sales, marketing and support
– RFI, RFQ, RFP, Reimbursements, Order fulfillment, Support call management

16. TechTrek Can Help in Automation
Process automation can be done within departments and across
departments.
–
–
–
–
–
–
–
–
–
–
Quality
Research and Development
Production
Finance
Legal
Human Resource
Marketing and Sales
Customer service
Administration
IT

17. Working with LOB Application
TechTrek BPM suite compliments your LOB
applications like SAP, Oracle Apps, People Soft,
CRM products, etc.
Example: Systematic action on Revenue leaks
•
SAP generates reports on all Accounts receivable pending for more than 6
months. TechTrek routes the data to the respective people, based on account
type, value, etc. and tracks it until closure
•
SAP generates reports on all dead inventory (greater than 365 days)TechTrek
routes the data to the respective people, based on type of product, quantity,
etc. and tracks it until closure.

18. TechTrek-Advantages
ISO 9001:2008 for Quality and ISO 27001:2005 for Security

19. TechTrek Advantages
Services provided
Approach
Process Guaranteed
Accuracy
Data Entry
Key from Image
OCR
97-98%
Data Extraction
OCR/ICR/OMR
Single Key
99.90%
Data Validation
Manual & Auto
Key/Verify
99.95%
Data Conversion
Manual & Auto
Double key/Double
compare
99.995%
Solution Consulting
Business process
Improvement
Triple key/Triple
compare
99.997%

20. TechTrek Advantages
•
•
•
•
•
•
•
•
•
ISO 9001:2008 for Quality
ISMS 27001:2005 for Security
Governed by UK data Protection Law for Personal data
Audited by Head Data Security BBC-Worldwide
99.95% accuracy for Handwritten data
Dedicated product lines for Digitization
Enterprise License of Kodak Capture pro(first in Europe) and used in India
Multi Locations through partners
Latest Kodak, Fujitsu scanners

21. Benefits
Productivity Enhancements
Reduce process latency
Compliance
Enforce process best practices
Process audit trail
Improved Cycle Times
Reduced error handling (Process consistency)
Integrate human and system activities
Reduced manual efforts
Process Efficiencies
Automate decision making using business rules
Reduce human involvement
Real-time event notifications

22. Select International Customers

23. Select National Customers
Govt. Of India -UID
Maharashtra -Digitization of Ration Card
ICICI, HDFC Bank New Account Opening form and
document processing ,digitisation
BSE CDSL
Rajeev Gandhi Health Card digitization work
Public &Private sector
UTI-PAN(Permanent Account Number) Card

24. Case Study - BBC
• Magazine subscription processing
• Designed to capture personal data from subscription forms
• Secure process involving capture of hand written data
• Supports many form types with up to 95 fields.
• ISO 9001 & ISO 27001 qualified process
• Captured data forwarded to automated payment systems
• Managing payments of subscriptions through Visa, MC
• Mumbai operations certified by BBC Cyber security team

25. Case Study – INTERFORUM Editis
• Approx. 25million Interforum invoices and finance documents hosted
at our London Data Centre.
• On a monthly basis we receive and ingest circa 500,000 pages.
• Data back up provided at our Paris site for full business continuity.
• Service accessed by 200+ Interforum users and 15,000+ customers
• Access provided through the Interforum Web portal which is
seamlessly integrated to the TechTrek docHarbor solution

26. Case Study – Multinational Bank (PNBIL)
• Cloud Computing Services
• New Account Opening
• Money Transfer Processing
• Regulatory Reporting
• Print & Mail
• Customer statements & marketing correspondence
• Other Services
• On site & Off site high volume scanning
• E-document repository & E-mail archive
• Solution Benefits
• Reduced costs - branch processes to central back office
• Improved branch services to end customer
• Quick decision making due to real time management information

27. docHarbor ®
The place where documents work
SM
The docHarbor online repository and massively scalable document management technologies deliver virtualised
services to the point of need: providing value in the competitive environment of today's web enabled enterprise
Scalable
Global
Secure
Low Cost
Available
Resilient
–
–
–
–
–
–
Over 65 billion pages on line, for 15,000+ Clients
Access from any location connected to the net
Proven secure storage (MOD Technology)
Delivers economies of scale
Fast deployment of new services on demand
BC Plans as a part of our UK investment
The TechTrek document delivery services are based on the UK docHarbor document repository
Part of the portfolio of document services – Scanning, data-entry, storage, document delivery including print & mail

28. docHarbor Customers
docHarbor ® Online Customers
World Wide Coverage

29. Case Study – PPG Industries
• Established a central repository in docHarbor for financial
business process documents
• Used by customers, suppliers, Brown Brothers finance team
• Invoices, Credits & Statements (print and e-billing)
• Remittances, Purchase Orders & Cash Banking
• Expense Receipts, Journals & Application Forms
• Benefits - “ Fast project delivery and excellent ongoing service
with immediate pay back.” (commented by Simon Thompson - Managing Director)

30. docHarbor Services
Helps keep costs to a minimum
1. Shared Document Repository
 We store the images sent to us by your team & from your supplier.
 Both parties will have one version of the documents eliminating disputes.
 Ideal for purchase orders, GRN’s, sales invoices, POD’s & shipping documents.
2. Document Conversion
 We receive, scan & index the paper document sent by customer such as purchase
orders, quotations or expense reports .
 We store the image in docHarbor & upload the captured data to an FTP site.
3. Statements & Pay Slips
 We upload the print file sent by you onto docHarbor & provide a hyperlink to user.
 User/vendor logs in to view the documents or retrieve it for use.

31. What We Charge
Helps keep costs to a minimum
1. Activity Based Costing
 You pay for the work we do for you.
 T&M rates agreed in advance by contract.
 Easy budgeting for all processes till the contract period.
2. Business Process Outsourcing
 Setup costs – One time fee for connecting systems
 Activity based costing per process as per contract
3. Business Analysis
 Enterprise Architecture, Competency Analysis, BPMN 2.2 Notations
 Costing based on prevalent daily rate as defined in contract.

32. INDIA
TechTrek House
TechTrek India Ltd
Plot No.124, Road No.17,
M.I.D.C, Andheri (E), Mumbai
400 093 India
T +91 22 6693 6446
F +91 22 6697 0716
info@TechTrekindia.com
www.TechTrekindia.com
ITALY
TechTrek Srl
Via della Magliana 872 B,
00148 Roma Italy
T +39 06 60201477
F +39 06 65471791
info@TechTrekitaly.com
www.TechTrekitaly.com
UNITED KINGDOM
TechTrek Limited
1, Liverpool Street
London
EC2M 7QD United Kingdom
T +44 20 7739 9222
F +44 20 7739 2510
info@TechTrekuk.com
www.TechTrekuk.com
FRANCE
TechTrek SAS
165 avenue du Bois de La Pie
BP 67023 - Paris Nord 2
95970 Roissy Cdg Cedex France
T +33 1 49 38 49 49
F +33 1 48 63 26 69
info@TechTrekfrance.com
www.TechTrekfrance.com
GERMANY
TechTrek GmbH
Frankfurter Strasse 233
Triforum A, D-63263
Neu-Isenburg, Germany
T +49 61027198781
F +49 61027198790
henry.magielse@techtrek-de.com
www.techtrek.com