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The Professional
Subroto Bagchi
Made By :
Sonia Grover
PGDM1
What it means to be a
professional ?
A
Professional
Professional
Qualification
An
Individual Self Awareness
Professional
Qualities
Managing
Volume and
complexity
Integrity
New World
imperatives
Integrity
The One who is :
 Focused
Dedicated
Cared
Concerned
Can Work unsupervised
Able to certify the completion of one’s
work
A perfect Professional : Mahadeva
 Used to bury corpse
 Dedication earned him recognition
 He doesn’t choose his clients
 He doesn’t have a boss for appraisal
 He has never given feedback
 He certifies his own completion of task
Integrity means in professional context:
• We follow the rules
• Where rules don’t exist, we use fair
judgment
• When in doubt, we don’t go ahead and do
what suits us, we seek counsel
• Finally, faced with dilemma, we ask
ourselves
Self Awareness
Knowing who you are
Being
Rooted
Push our
limits
Know what you
strengths are
Don’t believe in
inherent capacity
Being authentic
Being comfortable
Seeking help
Not suffering false comparisons
Reasonable view of future
Looking beyond money
Welcoming feedback
…where competence ends and professionalism
takes over
Being
proactive
Taking
charge
Courtesy
and
Humility
Doing
things for
yourself
Do more by
doing less
Professional Qualities
Of Time, Body and
soul
Self
discipline
Time
management
Pace
yourself
Professionalism Imbibition
Being
professional
The to-do
list
Saying
No
Quit
whining
Doing more
by doing
less
Managing
Volume
Possessing
profound Vision
Building value
centric View
Being
committed to
commitment
Caring
Learning
Achieving
Sharing
Social
Responsibility
Be prepared
Ask pertinent
question
Intent
listening
 Logic or
Emotion ?
 Multiple
intelligence
 Levels of
knowledge
 Critical
questioning
Managing
complexity
Be the
master of
facts and
feelings
1) Literary
2) Musical
3) Kinesthetic
4) Interpersonal
5) Intra-personal
6) Spatial
7) Naturalistic
8) Spiritual
Forms of
intelligence
 Logic or
Emotion ?
 Multiple
intelligence
 Levels of
knowledge
 Critical
questioning
“Creeping into
the minds ” of
customer
“Getting into
the shoes”
“Reverse
Engineering”
 Incisive Questions
 Difficult Questions
--Needs understanding,
then cultivation
--Courage to take position
--could be a potential game
changer
New World imperatives
Sensitive
towards
“Cross-cultural
sensitivity”
Not
welcoming
“Unwelcome"
gesture
Handling
Gender
discrimination
Governance
Sustainability
Top 10 attributes of a
professional
1) Integrity
2) Commitment and ownership
3) Action oriented and goal seeking
4) Continuous learning
5) Professional knowledge/skill
6) Communication
7) Planning , organizing and punctuality
8) Quality of work
9) Positive attitude
10)Thought leadership
The Unprofessional
i. Missing a deadline
ii. Not respecting privacy of information
iii. Not respecting “Need to know”
iv. Plagiarism
v. Passing on the blame
vi. Overstating qualification and
experience
vii. Unsuitable appearance
viii.Non-disclosure
“Being a professional is a matter of
personal choice and the values we opt to
live by”
---- Subroto Bagchi
Thank you !

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