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1
TeNnEsSeEToUrIsMSnApChAtLaUnCh
6
ThEOpPoRtUnItY
The percentage of millennial travelers going to Tennessee and
engaging with Tennessee Tourism content was declining.
At the time, Snapchat had a monopoly on millennials and
offered an opportunity to connect with this hard-to-reach
younger audience.
Snapchat + TN content and access was the perfect marriage to give
younger audiences the exclusive content they desire while
showcasing the state.
3
OuRChAlLeNgEs
Generating a mass of followers on a platform where
discovery is not the main focus of the platform.
Millennials aren’t traveling, they’re chasing something: the
share-able experiences that normal life simply doesn’t offer.
4
OuRStRaTeGy
Provide exclusive access to experiences that only Tennessee
can offer with unique perspectives and giveaways that
highlight the entire state and inspire travel.
Snap Your Way In: Turn Snapchat into the box office for the
world’s most exclusive concert event.
5
7
Ω
25 26
TeAsEr CoNtEnTLaUnCh
27
EmAiL
28 29
EmAiL
30 1
2 3
PrEsS
CoNfErEnCe
BlEuBiRd
EmAiL
4
CaMpAiGnMeDiA
LaUnCh TiCkEt
ReLeAsE#1
5
ArTiStTaKeOvEr
LaUnCh EmAiL
6 7
TiCkEtReLeAsE
#2 BoBbYBoNeS
EmAiL
8
CoOkEvIlLlE
9 10 11 12 13
TiCkEtReLeAsE
#5 BoBbYBoNeS
EmAiL
UsA ToDaYSwEePs
14
HiTcHiNPoSt/
BrIsToL UsA ToDaY
SwEePs
15
ElLa GuRu
UsA ToDaY
SwEePs
NyT Ad
TiCkEt ReLeAsE
#3
EmAiL
TiCkEtReLeAsE
#4 BoBbYBoNeS
EmAiL
BoBbYBoNeS
UsA ToDaY
SwEePs
16
TiCkEt ReLeAsE
#6 EmAiL
UsA ToDaYSwEePs
17
TiCkEtReLeAsE
#7 UsA ToDaY
SwEePs
18
BoBbY
BoNeS
EmAiL
19
TiCkEt ReLeAsE
#8 PaNcAkE
PaNtRy BoBbY
BoNeS
20
PyRaMiD
21
BoBbY
bOnEs
EmAiL
22
23
NaShViLlEFaIrGrOuNdS
24
7D CeLeBrAtIoN
EvEnT BuDs oN
BrOaDwAy
25 26 27 28 29
30 31 1 2 3 4 5
TiMeLiNe
CAMPAIGN PROMOTION
PaId
12
Paid Social
YouTube Bumper Ads
Paid Search
Pandora
Print
OOH
PaId SoCiAl
Targeting Garth Brooks fans
that recognized the logo was
successful in driving on-post
engagement and excitement,
specifically on mobile.
Teaser and launch content was amplified across
Facebook and Instagram
TeAsEr LaUnCh
YoUtUbE BuMpEr AdS, 

PaIdSeArCh +PaNdOrA
YouTube Bumper Ads
The :06 Bumper ads on YouTube were a quick and
effective way to illicit urgency and excitement to a
targeted audience.
Paid Search
Launch ad copy outperformed Teaser ad
copy with the addition of “Free Event”
and the prospect of tickets on the
landing page.
Pandora
Launch ad copy outperformed Teaser ad
copy with the addition of “Free Event”
and the prospect of tickets on the
landing page.
PrInT +OuT-oF-HoMeReach and awareness in key Garth Brooks fan markets
23
OwNeDOrganic Social
Email
Website
25
Pyramid in Memphis
Nashville FanFair
Bluebird Cafe
Pancake Pantry
Ella Guru
SeVeNStOrIeS
COOKEVILLE, TN
Cookeville
Birthplace of Country Music
Hitching Post
7SnApChAtStOrIeS
Knoxville Nashville Pancake
Pantry
Memphis Nashville Fan
Fair
CoMmUnItY MaNaGeMeNt
Facebook
While the Facebook channel generally doesn’t see a lot
of conversation, this campaign sparked conversation
and improved our response rate increased to 72%.
Twitter
Twitter conversation generated more than 930k
impressions and increased mentions by 451%.
FaCeBoOkEvEnTPaGe
Facebook Event Page
The most successful organic tactic (beyond community
management efforts).
This tactic provided an ideal organic space for
conversation and communication.
Users received notifications when we posted in the event
page and/or details were updated and thus, this tactic is
ideal for brand activation promotion.
This tactic directly engaged with the majority of
our target audiences
GaRtH+ PaRtNeRShArEs
Garth Shares
Whenever Garth Brooks posted or we shared a post, it
sparked conversation across organic and paid content.
An engaged weekly audience on the Studio G Facebook
Live segments ensured that the campaign stayed top-of-
mind for fans.
TN Travel Partner Shares
Partners weregiven details on the campaign and 7 stories
with actionable ways to support the campaign.
EmAiL+WeBsItE
40
EaRnEd
10/3 Press Conference
Bluebird Sirius XM Broadcast
Dallas/Radio Remotes
Radio Sweepstakes
USA Today Sweepstakes
PrEsSCoNfErEnCe+RaDiO
10/3 Press Conference
Generated more than 368 million impressions with
international coverage including:
•Australia
•Canada
•Germany
•Ireland
•Singapore
•Thailand
•United Arab Emirates
•United Kingdom
Bluebird Radio Broadcast
Garth’s return to the Bluebird was broadcast on
his Sirius channel with 32 million subscribers.
	
Dallas Radio Remotes
This unique opportunity generated 56 million
impressions.
UsAToDaYSwEePsTaKeS
Entries
Total entries: 25,308
Promo Landing Page/Sweeps Entry
Total Page Views: 81,895
ROS Digital Ads
Impressions: 4,639,469
Email Blasts
Sent to: 1,028,790subscribers
Open Rate: 20.2%
National Print
Half page color ad
Average reach: 975,139
ArTiStCoNgRaTs
Artist Congrats
(Totals from all takeovers)
584,000 views
1,283 replays
DAY OF SHOW
SpOnSoRsHiP +InFlUeNcErS
Amazon sponsored a watch party
outside the amphitheater
7,000+ people in attendance at the park
viewing party. Fritos set-up a display
with 3,500 bags of chips giveaway.
Influencers
674k content views; content focused on
teasing event or driving to TN Snapchat
1 long-form piece of content
CoNcErTCoNvErSaTiOn
Multiple Day-Of Geofilters
Generated 376k views with a minimal budget,
resulting in $.001 CPV
Celebrity Mentions
Amplified and added authenticity to the experience.
CoNcErTCoNvErSaTiOn
High volume of conversation
Despite connectivity issues
THANK YOU

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SMCKC November Breakfast: VML and Snapchat - Building A Millennial Following

  • 2. 6
  • 3. ThEOpPoRtUnItY The percentage of millennial travelers going to Tennessee and engaging with Tennessee Tourism content was declining. At the time, Snapchat had a monopoly on millennials and offered an opportunity to connect with this hard-to-reach younger audience. Snapchat + TN content and access was the perfect marriage to give younger audiences the exclusive content they desire while showcasing the state. 3
  • 4. OuRChAlLeNgEs Generating a mass of followers on a platform where discovery is not the main focus of the platform. Millennials aren’t traveling, they’re chasing something: the share-able experiences that normal life simply doesn’t offer. 4
  • 5. OuRStRaTeGy Provide exclusive access to experiences that only Tennessee can offer with unique perspectives and giveaways that highlight the entire state and inspire travel. Snap Your Way In: Turn Snapchat into the box office for the world’s most exclusive concert event. 5
  • 7. 25 26 TeAsEr CoNtEnTLaUnCh 27 EmAiL 28 29 EmAiL 30 1 2 3 PrEsS CoNfErEnCe BlEuBiRd EmAiL 4 CaMpAiGnMeDiA LaUnCh TiCkEt ReLeAsE#1 5 ArTiStTaKeOvEr LaUnCh EmAiL 6 7 TiCkEtReLeAsE #2 BoBbYBoNeS EmAiL 8 CoOkEvIlLlE 9 10 11 12 13 TiCkEtReLeAsE #5 BoBbYBoNeS EmAiL UsA ToDaYSwEePs 14 HiTcHiNPoSt/ BrIsToL UsA ToDaY SwEePs 15 ElLa GuRu UsA ToDaY SwEePs NyT Ad TiCkEt ReLeAsE #3 EmAiL TiCkEtReLeAsE #4 BoBbYBoNeS EmAiL BoBbYBoNeS UsA ToDaY SwEePs 16 TiCkEt ReLeAsE #6 EmAiL UsA ToDaYSwEePs 17 TiCkEtReLeAsE #7 UsA ToDaY SwEePs 18 BoBbY BoNeS EmAiL 19 TiCkEt ReLeAsE #8 PaNcAkE PaNtRy BoBbY BoNeS 20 PyRaMiD 21 BoBbY bOnEs EmAiL 22 23 NaShViLlEFaIrGrOuNdS 24 7D CeLeBrAtIoN EvEnT BuDs oN BrOaDwAy 25 26 27 28 29 30 31 1 2 3 4 5 TiMeLiNe
  • 9. PaId 12 Paid Social YouTube Bumper Ads Paid Search Pandora Print OOH
  • 10. PaId SoCiAl Targeting Garth Brooks fans that recognized the logo was successful in driving on-post engagement and excitement, specifically on mobile. Teaser and launch content was amplified across Facebook and Instagram TeAsEr LaUnCh
  • 11. YoUtUbE BuMpEr AdS, 
 PaIdSeArCh +PaNdOrA YouTube Bumper Ads The :06 Bumper ads on YouTube were a quick and effective way to illicit urgency and excitement to a targeted audience. Paid Search Launch ad copy outperformed Teaser ad copy with the addition of “Free Event” and the prospect of tickets on the landing page. Pandora Launch ad copy outperformed Teaser ad copy with the addition of “Free Event” and the prospect of tickets on the landing page.
  • 12. PrInT +OuT-oF-HoMeReach and awareness in key Garth Brooks fan markets
  • 14. 25 Pyramid in Memphis Nashville FanFair Bluebird Cafe Pancake Pantry Ella Guru SeVeNStOrIeS COOKEVILLE, TN Cookeville Birthplace of Country Music Hitching Post
  • 16. CoMmUnItY MaNaGeMeNt Facebook While the Facebook channel generally doesn’t see a lot of conversation, this campaign sparked conversation and improved our response rate increased to 72%. Twitter Twitter conversation generated more than 930k impressions and increased mentions by 451%.
  • 17. FaCeBoOkEvEnTPaGe Facebook Event Page The most successful organic tactic (beyond community management efforts). This tactic provided an ideal organic space for conversation and communication. Users received notifications when we posted in the event page and/or details were updated and thus, this tactic is ideal for brand activation promotion. This tactic directly engaged with the majority of our target audiences
  • 18. GaRtH+ PaRtNeRShArEs Garth Shares Whenever Garth Brooks posted or we shared a post, it sparked conversation across organic and paid content. An engaged weekly audience on the Studio G Facebook Live segments ensured that the campaign stayed top-of- mind for fans. TN Travel Partner Shares Partners weregiven details on the campaign and 7 stories with actionable ways to support the campaign.
  • 20. 40 EaRnEd 10/3 Press Conference Bluebird Sirius XM Broadcast Dallas/Radio Remotes Radio Sweepstakes USA Today Sweepstakes
  • 21. PrEsSCoNfErEnCe+RaDiO 10/3 Press Conference Generated more than 368 million impressions with international coverage including: •Australia •Canada •Germany •Ireland •Singapore •Thailand •United Arab Emirates •United Kingdom Bluebird Radio Broadcast Garth’s return to the Bluebird was broadcast on his Sirius channel with 32 million subscribers. Dallas Radio Remotes This unique opportunity generated 56 million impressions.
  • 22. UsAToDaYSwEePsTaKeS Entries Total entries: 25,308 Promo Landing Page/Sweeps Entry Total Page Views: 81,895 ROS Digital Ads Impressions: 4,639,469 Email Blasts Sent to: 1,028,790subscribers Open Rate: 20.2% National Print Half page color ad Average reach: 975,139
  • 23. ArTiStCoNgRaTs Artist Congrats (Totals from all takeovers) 584,000 views 1,283 replays
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  • 28. SpOnSoRsHiP +InFlUeNcErS Amazon sponsored a watch party outside the amphitheater 7,000+ people in attendance at the park viewing party. Fritos set-up a display with 3,500 bags of chips giveaway. Influencers 674k content views; content focused on teasing event or driving to TN Snapchat 1 long-form piece of content
  • 29. CoNcErTCoNvErSaTiOn Multiple Day-Of Geofilters Generated 376k views with a minimal budget, resulting in $.001 CPV Celebrity Mentions Amplified and added authenticity to the experience.
  • 30. CoNcErTCoNvErSaTiOn High volume of conversation Despite connectivity issues