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1 of 36
Creating value for 
the community 
1 
Tuesday, May 8, 12
The Furrow 
John Deere and its customer magazine The Furrow is given credit for the first content 
marketing initiative. Teaching farmers about the latest technologies since 1895. 
CREATING VALUE FOR 
THE COMMUNITY 2 
Source: Content Marketing: Think Like a Publisher 
Tuesday, May 8, 12
Are we where consumers are? 
Share of average time spent per day with select media by US adults vs. US Ad spending 
share, 2010 
TIME SPENT PER SHARE 
42.9% 25.2% 15.6% 8.1% 4.9% 3.3% 
AD SPENDING SHARE 
42.7% 18.7% 11.0% 16.5% 10.6% 
CREATING VALUE FOR 
THE COMMUNITY 
0.5% 
TV INTERNET RADIO MOBILE NEWSPAPERS MAGAZINES 
Source: eMarketer, March 2011 (126338) 
3 
Tuesday, May 8, 12
Cost, Results. Value. 
NFL product banner campaigns NFL on Facebook 
*77% of people don’t click on banner ads on news media sites. Converting the fans you 
already have by turning typical product focused banner campaigns into contextually 
CREATING VALUE FOR 
THE COMMUNITY 4 
*Source: Pew Pew: Online News Users 
Don’t Want To Pay — Or Look At Ads 
relevant content. 
Tuesday, May 8, 12
Our reach is now through content 
Marketing mission – to reach more people in more places, 
more often with brilliant brands and brand experiences 
that improve their lives… 
• What types of content fit our brand? How do we create it? How do we 
make it contextually relevant? 
Create content that is informative, valuable, and compelling that it 
positively affects the lives of our customers. 
• Ultimately the community (your customers) will help us determine what 
the subjects and characteristics of the content will be. 
• The advancements of how to publish and consume content have 
changed everything. The intersection of mobile and content is yet to 
happen, but will have the biggest impact. 
CREATING VALUE FOR 
THE COMMUNITY 5 
Tuesday, May 8, 12
The challenges with creating content 
80.0% 
70.0% 
60.0% 
50.0% 
40.0% 
30.0% 
20.0% 
10.0% 
0.0% 
43.0% 73.6% 73.0% 39.2% 18.9% 12.8% 36.5% 
FINDING HIGH 
QUALITY 
CONTENT 
CREATING VALUE FOR 
THE COMMUNITY 
Source: 2011 survey by HiveFire 
6 
CREATING 
ORIGINAL 
CONTENT 
HAVING THE TIME 
TO DO IT 
ALLOCATING 
STAFF TO DO IT 
SECURING 
SENIOR-LEVEL 
BUY IN TO 
IMPLEMENT IT 
UNDERSTANDING 
HOW IT FITS INTO 
OVERALL 
MARKETING 
STRATEGY 
DIFFICULTY 
MEASURING 
RESULTS 
Tuesday, May 8, 12
Content ideas to explore 
Emotion Competition Education 
Utility Storytelling Reward 
Event Niche Crowdsourcing 
CREATING VALUE FOR 
THE COMMUNITY 7 
Tuesday, May 8, 12
The NFL 
8 
Tuesday, May 8, 12
NFL.com: Some context 
The ever evolving digital landscape 
2004 2006 2007 2013 2015 
CREATING VALUE FOR 
THE COMMUNITY 
9 
Why do fans go to NFL.com? 
Team News, Fantasy, Video & 
Articles, Research, Scores, 
Schedules, Stats, Events, etc. 
What the NFL wants them to do 
when they get there. 
Build community, buy (partner) 
products, serve ads and 
sponsorships, support league 
initiatives and events, etc. 
Digital (IP) TV 
Mobile set to 
surpass desktop 
Stats 
120+ million page views, 8 
million visits, and 3 million 
unique visitors (monthly) 
Fandom 
Fans love their NFL team. 
Most fans are repeat visitors 
and are more than willing 
to participate with with the 
content that has their 
team’s colors. 
Tuesday, May 8, 12
Create an outlet for emotion 
Fan War Rooms on NFL.com 
CREATING VALUE FOR 
THE COMMUNITY 
10 
• Capture the conversation 
early from fans about their 
teams predictions, mood 
and confidence level for 
the Draft. 
• Use fan rivalry to create a 
community. 
• Extend the Draft 
sponsorship platform. 
• Create new fan opinion 
based data points. 
Tuesday, May 8, 12
Competition sparks conversation 
NFL.com Game Center - Predict 
CREATING VALUE FOR 
THE COMMUNITY 
11 
• Capitalize on the 70 + 
million game day fans to 
create a new weekly 
social feature to engage 
fans. 
• Excite fans with 
competitive player match-ups 
to create opportunities 
for conversation. 
• Create new fan opinion 
based data points that 
can be used in editorial 
content. 
Tuesday, May 8, 12
Quick ideas 
Ready for a Challenge? 
• Some dieters would enjoy the challenge of competing against 
each other or other members of the community that sign up. 
• Create predefined heckles and allow fans to create their own 
challenges. 
• The overall experience is friendly and fun, with a goal of getting 
friends involved to cheer you on and support your diet plan. 
The Motivator Mobile App 
• Set an alarm during snack time on your phone as a 
reminder to stick with healthy foods. 
• Panic button mode. Press for emergency. Play inspiring 
pre-recorded messages quotes or music to get you 
through insatiable cravings. Could also have a shame 
mode that alerts your friends on Facebook that you 
gave in to your cravings. 
CREATING VALUE FOR 
THE COMMUNITY 
12 
Tuesday, May 8, 12
Educate through demonstration 
NFL Combine - Understanding workouts 
CREATING VALUE FOR 
THE COMMUNITY 
13 
• One of the lower 
supported events in the 
off- season. But one of the 
most owned in terms of 
digital/broadcast rights. 
• Only expert fans fully 
understand the 
importance of the event. 
• Digital strategy is geared 
around education. 
Tuesday, May 8, 12
Entertain and provide utility 
NFL Fantasy Live 
CREATING VALUE FOR 
THE COMMUNITY 
14 
• Fantasy football is hugely 
popular game for NFL fans, 
and is seen as a big 
growth area for key 
demographics. We built a 
new game and platform 
to integrate into the 
content channels on 
NFL.com and the NFL 
Network. 
• Create a TV show about 
Fantasy football. Make it 
feel more like web based 
TV versus cable TV. 
• Combine utility content 
with live TV programming. 
React in real-time (in your 
Fantasy game) to watch 
you’ve learned. 
Tuesday, May 8, 12
Quick idea 
Education - Food Focus 
• Focus on stories behind the 500-calorie balanced meal, or the 
real fruit and chocolate that’s used in the shakes and bars. 
Interview the chefs, learn about the ingredients, and ask fans to 
submit their own recipes and ideas. 
• Encourage the creation, rating and sharing of recipes (Video). 
• Be where dieters need you to be. Shopping lists, restaurants, 
CREATING VALUE FOR 
THE COMMUNITY 
15 
gym, etc. 
Slim-Fast News 
• Create a short-form web only news show that offers a 
commentary on subjects closest to dieters needs. 
Latest fitness techniques, interview dieters and follow 
their progress over the course of the plan. It’s socially 
driven so use technologies like Skype and twitter for 
audience participation. 
Tuesday, May 8, 12
• Niche blog supporting the story of five players 
who are going through Training Camp with the 
hopes of securing a place on the final roster of 
an NFL team. 
• Players were accessible and had to publish 
content (Flip- Cams, Twitter, etc.). 
• Supported by an editorial team (Web & TV). 
CREATING VALUE FOR 
THE COMMUNITY 
NFL - The Fringe 
16 
Tuesday, May 8, 12
A separate channel for storytelling 
On the Fringe blog 
CREATING VALUE FOR 
THE COMMUNITY 
17 
Tuesday, May 8, 12
CREATING VALUE FOR 
THE COMMUNITY 18 
Tuesday, May 8, 12
Real stories with rich features 
Player bio page & engage feature 
CREATING VALUE FOR 
THE COMMUNITY 
19 
Tuesday, May 8, 12
• Create a new platform for the NFL - The Season 
web and TV series. The show had a documentary 
style that focused on broader aspects of the 
game. A new episode was created each week 
for the regular season. 
• Use illustration and art as a memorable and 
shareable artifact for fans. 
• SAP are the primary sponsor. Go beyond banners. 
Create something unique, memorable and 
shareable. 
CREATING VALUE FOR 
THE COMMUNITY 
NFL - The Season 
20 
Tuesday, May 8, 12
Unique and shareable for fans 
Week 15 Week 12 
CREATING VALUE FOR 
THE COMMUNITY 
21 
Tuesday, May 8, 12
The full publishing & promotion workflow 
Week 8 Week 6 
CREATING VALUE FOR 
THE COMMUNITY 
Editorial promotion 
22 
Tuesday, May 8, 12
NFL - Schedule Release 
• A couple of weeks prior to the Draft the official 
NFL schedule for the upcoming season is 
released. The dates vary each year and is always 
a big question for fans. The league wanted to 
find a way to turn this opportunity into a calendar 
event. 
• Another opportunity for conversation that led to 
new sponsorship opportunities. 
• Secondary content includes: editorial content, 
travel options and facts about prior games. 
CREATING VALUE FOR 
THE COMMUNITY 
23 
Tuesday, May 8, 12
Create an event 
NFL.com Homepage promotion 
CREATING VALUE FOR 
THE COMMUNITY 
24 
Tuesday, May 8, 12
Work across content channels 
Schedule application 
CREATING VALUE FOR 
THE COMMUNITY 
Live Video 
Editorial Content 
25 
Tuesday, May 8, 12
Quick ideas 
Fast Path to Slim 
• Follow five dieters throughout the duration of their 3•2•1 plan. Arm them with 
Cameras, Twitter and Facebook accounts and aggregate the content in one 
niche blog. Not unlike a reality TV show we can script a compelling storyline with 
drama, humor and emotion. Our audience should see some of themselves in 
our five dieters. 
Reward 
• You do it. Slim-Fast has helped you get in shape. We want you to remember this 
accomplishment with something special (Art, graphics, badges etc.) so you can 
remember the moment, and share with your friends. 
The Get Ready for Summer Event 
• Promote a specific day in the calendar as the beginning of your diet to get 
ready for summer. We’ll make it easier with content, tools and incentives to 
promote the event. Create stories about key personalities and their challenge 
with getting ready for specific events in the summer. 
CREATING VALUE FOR 
THE COMMUNITY 
26 
Tuesday, May 8, 12
Next Steps 
27 
Tuesday, May 8, 12
Process info goes here 
Understanding your content architecture and inventory. 
Who creates and approved the various types of content. 
CREATING VALUE FOR 
THE COMMUNITY 
28 
Which content is successful? 
Tuesday, May 8, 12
Other Examples 
29 
Tuesday, May 8, 12
Reaching a niche audience 
CREATING VALUE FOR 
THE COMMUNITY 
Freddie Wong 
The hero adolescent boys have been waiting for 
Profile 
Is an American filmmaker, musician, VFX technician and e-Sports player. He 
maintains two popular YouTube channels, "freddiew" and "freddiew2" 
Big Break 
At 21 wins the Guitar Hero II at the World Series of Video Games. 
Followers 
YouTube - 3,110, 164 (Tenth most viewed channel on) 
Facebook - 508, 771 
Twitter - 194, 300 
30 
Tuesday, May 8, 12
Flower Warfare - Psychedelic Action Scene 
9, 330, 018 Views 
CREATING VALUE FOR 
THE COMMUNITY 31 
Source: http://youtube/031Dshcnso4 
Tuesday, May 8, 12
Flower Warfare - Psychedelic Action Scene 
9, 330, 018 Views 
CREATING VALUE FOR 
THE COMMUNITY 31 
Source: http://youtube/031Dshcnso4 
Tuesday, May 8, 12
Creating content from content 
1, 067, 254 Views 
CREATING VALUE FOR 
THE COMMUNITY 
32 Source: http://youtu.be/4cHKg85mSbc 
Tuesday, May 8, 12
Sponsor integration 
CREATING VALUE FOR 
THE COMMUNITY 33 
Tuesday, May 8, 12
Crowdsourced content 
CREATING VALUE FOR 
THE COMMUNITY 
34 
Lego.Cuusoo.com 
Tuesday, May 8, 12
Clever, utility and related to product 
SitorSquat.com 
CREATING VALUE FOR 
THE COMMUNITY 
35 
• One of the lower 
supported events in the 
off- season. But one of the 
most owned in terms of 
digital/broadcast rights. 
• Only expert fans fully 
understand the 
importance of the event. 
• Digital strategy is geared 
around education. 
Tuesday, May 8, 12

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Branded Marketing -

  • 1. Creating value for the community 1 Tuesday, May 8, 12
  • 2. The Furrow John Deere and its customer magazine The Furrow is given credit for the first content marketing initiative. Teaching farmers about the latest technologies since 1895. CREATING VALUE FOR THE COMMUNITY 2 Source: Content Marketing: Think Like a Publisher Tuesday, May 8, 12
  • 3. Are we where consumers are? Share of average time spent per day with select media by US adults vs. US Ad spending share, 2010 TIME SPENT PER SHARE 42.9% 25.2% 15.6% 8.1% 4.9% 3.3% AD SPENDING SHARE 42.7% 18.7% 11.0% 16.5% 10.6% CREATING VALUE FOR THE COMMUNITY 0.5% TV INTERNET RADIO MOBILE NEWSPAPERS MAGAZINES Source: eMarketer, March 2011 (126338) 3 Tuesday, May 8, 12
  • 4. Cost, Results. Value. NFL product banner campaigns NFL on Facebook *77% of people don’t click on banner ads on news media sites. Converting the fans you already have by turning typical product focused banner campaigns into contextually CREATING VALUE FOR THE COMMUNITY 4 *Source: Pew Pew: Online News Users Don’t Want To Pay — Or Look At Ads relevant content. Tuesday, May 8, 12
  • 5. Our reach is now through content Marketing mission – to reach more people in more places, more often with brilliant brands and brand experiences that improve their lives… • What types of content fit our brand? How do we create it? How do we make it contextually relevant? Create content that is informative, valuable, and compelling that it positively affects the lives of our customers. • Ultimately the community (your customers) will help us determine what the subjects and characteristics of the content will be. • The advancements of how to publish and consume content have changed everything. The intersection of mobile and content is yet to happen, but will have the biggest impact. CREATING VALUE FOR THE COMMUNITY 5 Tuesday, May 8, 12
  • 6. The challenges with creating content 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% 43.0% 73.6% 73.0% 39.2% 18.9% 12.8% 36.5% FINDING HIGH QUALITY CONTENT CREATING VALUE FOR THE COMMUNITY Source: 2011 survey by HiveFire 6 CREATING ORIGINAL CONTENT HAVING THE TIME TO DO IT ALLOCATING STAFF TO DO IT SECURING SENIOR-LEVEL BUY IN TO IMPLEMENT IT UNDERSTANDING HOW IT FITS INTO OVERALL MARKETING STRATEGY DIFFICULTY MEASURING RESULTS Tuesday, May 8, 12
  • 7. Content ideas to explore Emotion Competition Education Utility Storytelling Reward Event Niche Crowdsourcing CREATING VALUE FOR THE COMMUNITY 7 Tuesday, May 8, 12
  • 8. The NFL 8 Tuesday, May 8, 12
  • 9. NFL.com: Some context The ever evolving digital landscape 2004 2006 2007 2013 2015 CREATING VALUE FOR THE COMMUNITY 9 Why do fans go to NFL.com? Team News, Fantasy, Video & Articles, Research, Scores, Schedules, Stats, Events, etc. What the NFL wants them to do when they get there. Build community, buy (partner) products, serve ads and sponsorships, support league initiatives and events, etc. Digital (IP) TV Mobile set to surpass desktop Stats 120+ million page views, 8 million visits, and 3 million unique visitors (monthly) Fandom Fans love their NFL team. Most fans are repeat visitors and are more than willing to participate with with the content that has their team’s colors. Tuesday, May 8, 12
  • 10. Create an outlet for emotion Fan War Rooms on NFL.com CREATING VALUE FOR THE COMMUNITY 10 • Capture the conversation early from fans about their teams predictions, mood and confidence level for the Draft. • Use fan rivalry to create a community. • Extend the Draft sponsorship platform. • Create new fan opinion based data points. Tuesday, May 8, 12
  • 11. Competition sparks conversation NFL.com Game Center - Predict CREATING VALUE FOR THE COMMUNITY 11 • Capitalize on the 70 + million game day fans to create a new weekly social feature to engage fans. • Excite fans with competitive player match-ups to create opportunities for conversation. • Create new fan opinion based data points that can be used in editorial content. Tuesday, May 8, 12
  • 12. Quick ideas Ready for a Challenge? • Some dieters would enjoy the challenge of competing against each other or other members of the community that sign up. • Create predefined heckles and allow fans to create their own challenges. • The overall experience is friendly and fun, with a goal of getting friends involved to cheer you on and support your diet plan. The Motivator Mobile App • Set an alarm during snack time on your phone as a reminder to stick with healthy foods. • Panic button mode. Press for emergency. Play inspiring pre-recorded messages quotes or music to get you through insatiable cravings. Could also have a shame mode that alerts your friends on Facebook that you gave in to your cravings. CREATING VALUE FOR THE COMMUNITY 12 Tuesday, May 8, 12
  • 13. Educate through demonstration NFL Combine - Understanding workouts CREATING VALUE FOR THE COMMUNITY 13 • One of the lower supported events in the off- season. But one of the most owned in terms of digital/broadcast rights. • Only expert fans fully understand the importance of the event. • Digital strategy is geared around education. Tuesday, May 8, 12
  • 14. Entertain and provide utility NFL Fantasy Live CREATING VALUE FOR THE COMMUNITY 14 • Fantasy football is hugely popular game for NFL fans, and is seen as a big growth area for key demographics. We built a new game and platform to integrate into the content channels on NFL.com and the NFL Network. • Create a TV show about Fantasy football. Make it feel more like web based TV versus cable TV. • Combine utility content with live TV programming. React in real-time (in your Fantasy game) to watch you’ve learned. Tuesday, May 8, 12
  • 15. Quick idea Education - Food Focus • Focus on stories behind the 500-calorie balanced meal, or the real fruit and chocolate that’s used in the shakes and bars. Interview the chefs, learn about the ingredients, and ask fans to submit their own recipes and ideas. • Encourage the creation, rating and sharing of recipes (Video). • Be where dieters need you to be. Shopping lists, restaurants, CREATING VALUE FOR THE COMMUNITY 15 gym, etc. Slim-Fast News • Create a short-form web only news show that offers a commentary on subjects closest to dieters needs. Latest fitness techniques, interview dieters and follow their progress over the course of the plan. It’s socially driven so use technologies like Skype and twitter for audience participation. Tuesday, May 8, 12
  • 16. • Niche blog supporting the story of five players who are going through Training Camp with the hopes of securing a place on the final roster of an NFL team. • Players were accessible and had to publish content (Flip- Cams, Twitter, etc.). • Supported by an editorial team (Web & TV). CREATING VALUE FOR THE COMMUNITY NFL - The Fringe 16 Tuesday, May 8, 12
  • 17. A separate channel for storytelling On the Fringe blog CREATING VALUE FOR THE COMMUNITY 17 Tuesday, May 8, 12
  • 18. CREATING VALUE FOR THE COMMUNITY 18 Tuesday, May 8, 12
  • 19. Real stories with rich features Player bio page & engage feature CREATING VALUE FOR THE COMMUNITY 19 Tuesday, May 8, 12
  • 20. • Create a new platform for the NFL - The Season web and TV series. The show had a documentary style that focused on broader aspects of the game. A new episode was created each week for the regular season. • Use illustration and art as a memorable and shareable artifact for fans. • SAP are the primary sponsor. Go beyond banners. Create something unique, memorable and shareable. CREATING VALUE FOR THE COMMUNITY NFL - The Season 20 Tuesday, May 8, 12
  • 21. Unique and shareable for fans Week 15 Week 12 CREATING VALUE FOR THE COMMUNITY 21 Tuesday, May 8, 12
  • 22. The full publishing & promotion workflow Week 8 Week 6 CREATING VALUE FOR THE COMMUNITY Editorial promotion 22 Tuesday, May 8, 12
  • 23. NFL - Schedule Release • A couple of weeks prior to the Draft the official NFL schedule for the upcoming season is released. The dates vary each year and is always a big question for fans. The league wanted to find a way to turn this opportunity into a calendar event. • Another opportunity for conversation that led to new sponsorship opportunities. • Secondary content includes: editorial content, travel options and facts about prior games. CREATING VALUE FOR THE COMMUNITY 23 Tuesday, May 8, 12
  • 24. Create an event NFL.com Homepage promotion CREATING VALUE FOR THE COMMUNITY 24 Tuesday, May 8, 12
  • 25. Work across content channels Schedule application CREATING VALUE FOR THE COMMUNITY Live Video Editorial Content 25 Tuesday, May 8, 12
  • 26. Quick ideas Fast Path to Slim • Follow five dieters throughout the duration of their 3•2•1 plan. Arm them with Cameras, Twitter and Facebook accounts and aggregate the content in one niche blog. Not unlike a reality TV show we can script a compelling storyline with drama, humor and emotion. Our audience should see some of themselves in our five dieters. Reward • You do it. Slim-Fast has helped you get in shape. We want you to remember this accomplishment with something special (Art, graphics, badges etc.) so you can remember the moment, and share with your friends. The Get Ready for Summer Event • Promote a specific day in the calendar as the beginning of your diet to get ready for summer. We’ll make it easier with content, tools and incentives to promote the event. Create stories about key personalities and their challenge with getting ready for specific events in the summer. CREATING VALUE FOR THE COMMUNITY 26 Tuesday, May 8, 12
  • 27. Next Steps 27 Tuesday, May 8, 12
  • 28. Process info goes here Understanding your content architecture and inventory. Who creates and approved the various types of content. CREATING VALUE FOR THE COMMUNITY 28 Which content is successful? Tuesday, May 8, 12
  • 29. Other Examples 29 Tuesday, May 8, 12
  • 30. Reaching a niche audience CREATING VALUE FOR THE COMMUNITY Freddie Wong The hero adolescent boys have been waiting for Profile Is an American filmmaker, musician, VFX technician and e-Sports player. He maintains two popular YouTube channels, "freddiew" and "freddiew2" Big Break At 21 wins the Guitar Hero II at the World Series of Video Games. Followers YouTube - 3,110, 164 (Tenth most viewed channel on) Facebook - 508, 771 Twitter - 194, 300 30 Tuesday, May 8, 12
  • 31. Flower Warfare - Psychedelic Action Scene 9, 330, 018 Views CREATING VALUE FOR THE COMMUNITY 31 Source: http://youtube/031Dshcnso4 Tuesday, May 8, 12
  • 32. Flower Warfare - Psychedelic Action Scene 9, 330, 018 Views CREATING VALUE FOR THE COMMUNITY 31 Source: http://youtube/031Dshcnso4 Tuesday, May 8, 12
  • 33. Creating content from content 1, 067, 254 Views CREATING VALUE FOR THE COMMUNITY 32 Source: http://youtu.be/4cHKg85mSbc Tuesday, May 8, 12
  • 34. Sponsor integration CREATING VALUE FOR THE COMMUNITY 33 Tuesday, May 8, 12
  • 35. Crowdsourced content CREATING VALUE FOR THE COMMUNITY 34 Lego.Cuusoo.com Tuesday, May 8, 12
  • 36. Clever, utility and related to product SitorSquat.com CREATING VALUE FOR THE COMMUNITY 35 • One of the lower supported events in the off- season. But one of the most owned in terms of digital/broadcast rights. • Only expert fans fully understand the importance of the event. • Digital strategy is geared around education. Tuesday, May 8, 12