Chris Skinner

@FSClub and @Chris_Skinner
www.thefinanser.com
© Chris Skinner. All rights reserved.
Sweden
(Stockholm)

Norway
(Oslo)
Scotland
(Edinburgh)
Ireland
(Dublin)
England
(London)

Poland
(Warsaw)
Austria Slovakia...
Becoming Digital is the challenge for all, as customers
demand new services focused upon 21st century
technologies. The ch...
Life’s a glitch
Banking is a technology business
We have moved from control to chaos
How can banks handle IT?

© Chris Ski...
Life’s a glitch
Banking is a technology business
We have moved from control to chaos
How can banks handle IT?

© Chris Ski...
“It is just three years since we rolled
out our new internet banking
service, and yet we are replacing it
already.”
CIO, U...
It took 13 years to get two million
customers using Internet banking; it
took just two months to reach that
number for mob...
© Chris Skinner. All rights reserved.
Banking is just
data
“Information about money has become
almost as important as money itself .”
Walter Wriston, CEO/Chair,...
© Chris Skinner. All rights reserved.
© Chris Skinner. All rights reserved.
© Chris Skinner. All rights reserved.
© Chris Skinner. All rights reserved.
© Chris Skinner. All rights reserved.
© Chris Skinner. All rights reserved.
Life’s a glitch
Banking is a technology business
We have moved from control to chaos
How can banks handle IT?

© Chris Ski...
Mark Zuckerberg (facebook)
Mark Zuckerberg (facebook, 2009)
Mark Zuckerberg (facebook, 2012)
Mohamed Bouazizi
(Arab Spring)
Molly Katchpole
(Bank of America)
© Chris Skinner. All rights reserved.
© Chris Skinner. All rights reserved.
Julian Assange (wikileaks)
Aaron Barr (HB Gary)
© Chris Skinner. All rights reserved.
© Chris Skinner. All rights reserved.
© Chris Skinner. All rights reserved.
The times, they are changing
1964

1994

1974

2004

1984

2014
Technology
1960s – 2000s

2000s+

Slow
Corporate
Secure
Simpler
Control

Fast
Consumer
Insecure
Complex
Chaos

… and banks...
Bank Technology
1960s – 2000s

2000s+

If it isn’t broken,
don’t change IT.

It is broken,
how are you
going to change
IT....
Life’s a glitch
Banking is a technology business
We have moved from control to chaos
How can banks handle IT?

© Chris Ski...
© Chris Skinner. All rights reserved.
© Chris Skinner. All rights reserved.
© Chris Skinner. All rights reserved.
Chris Skinner
Email:
chris.skinner@fsclub.co.uk
Website:
www.fsclub.net
Blog:
www.thefinanser.com
LinkedIn:
Chris Skinner
...
Life's a glitch
Life's a glitch
Life's a glitch
Life's a glitch
Life's a glitch
Life's a glitch
Life's a glitch
Life's a glitch
Life's a glitch
Life's a glitch
Life's a glitch
Life's a glitch
Life's a glitch
Life's a glitch
Life's a glitch
Life's a glitch
Life's a glitch
Life's a glitch
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Life's a glitch

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Presentation on threats to business continuity at banks due to cyberattacks, internal attacks and legacy liabilities

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  • Martin Cooper
  • Mohamed Bouzzazi
  • Molly Katchpole
  • Aaron Barr
  • Life's a glitch

    1. 1. Chris Skinner @FSClub and @Chris_Skinner www.thefinanser.com © Chris Skinner. All rights reserved.
    2. 2. Sweden (Stockholm) Norway (Oslo) Scotland (Edinburgh) Ireland (Dublin) England (London) Poland (Warsaw) Austria Slovakia (Vienna) (Bratislava)
    3. 3. Becoming Digital is the challenge for all, as customers demand new services focused upon 21st century technologies. The challenge is that most of us are stuck with systems built in the last century. In this age of the mobile internet, where cloud computing allows anyone to scale from small to big data and back again, we are all wondering what to do to evolve our businesses to this new model of servicing and processing. This book provides the answers for a Digital Bank strategy through the insights of one of the markets leading practitioners providing case studies, knowledge and opinion in order to show the way forward. Digital Bank not only includes extensive guidance and background on the digital revolution in banking, but also in-depth analysis of the activities of incumbent banks such as Barclays and new start-ups such as Metro Bank in the UK, as well as disruptive new models of banking such as Alior Bank in Poland and FIDOR Bank in Germany. Add on to these a comprehensive sprinkling of completely new models of finance, such as Zopa and Bitcoin, and you can see that this book is a must-have for anyone involved in the future of business, commerce and banking. “Chris Skinner is simply one of the most brilliant minds in banking, and he’s always an entertaining read.” The Financial Brand commentary when awarding Chris Skinner’s blog the Reader’s Best Banking Blog Award © Chris Skinner. All rights reserved.
    4. 4. Life’s a glitch Banking is a technology business We have moved from control to chaos How can banks handle IT? © Chris Skinner. All rights reserved.
    5. 5. Life’s a glitch Banking is a technology business We have moved from control to chaos How can banks handle IT? © Chris Skinner. All rights reserved.
    6. 6. “It is just three years since we rolled out our new internet banking service, and yet we are replacing it already.” CIO, UK Bank © Chris Skinner. All rights reserved.
    7. 7. It took 13 years to get two million customers using Internet banking; it took just two months to reach that number for mobile banking. Barclays Bank © Chris Skinner. All rights reserved.
    8. 8. © Chris Skinner. All rights reserved.
    9. 9. Banking is just data “Information about money has become almost as important as money itself .” Walter Wriston, CEO/Chair, 1967-1984 “Banking is just bits and bytes.” John Reed, CEO/Chair, 1984-1998
    10. 10. © Chris Skinner. All rights reserved.
    11. 11. © Chris Skinner. All rights reserved.
    12. 12. © Chris Skinner. All rights reserved.
    13. 13. © Chris Skinner. All rights reserved.
    14. 14. © Chris Skinner. All rights reserved.
    15. 15. © Chris Skinner. All rights reserved.
    16. 16. Life’s a glitch Banking is a technology business We have moved from control to chaos How can banks handle IT? © Chris Skinner. All rights reserved.
    17. 17. Mark Zuckerberg (facebook)
    18. 18. Mark Zuckerberg (facebook, 2009)
    19. 19. Mark Zuckerberg (facebook, 2012)
    20. 20. Mohamed Bouazizi (Arab Spring)
    21. 21. Molly Katchpole (Bank of America)
    22. 22. © Chris Skinner. All rights reserved.
    23. 23. © Chris Skinner. All rights reserved.
    24. 24. Julian Assange (wikileaks)
    25. 25. Aaron Barr (HB Gary)
    26. 26. © Chris Skinner. All rights reserved.
    27. 27. © Chris Skinner. All rights reserved.
    28. 28. © Chris Skinner. All rights reserved.
    29. 29. The times, they are changing 1964 1994 1974 2004 1984 2014
    30. 30. Technology 1960s – 2000s 2000s+ Slow Corporate Secure Simpler Control Fast Consumer Insecure Complex Chaos … and banks are a technology business © Chris Skinner. All rights reserved.
    31. 31. Bank Technology 1960s – 2000s 2000s+ If it isn’t broken, don’t change IT. It is broken, how are you going to change IT. © Chris Skinner. All rights reserved.
    32. 32. Life’s a glitch Banking is a technology business We have moved from control to chaos How can banks handle IT? © Chris Skinner. All rights reserved.
    33. 33. © Chris Skinner. All rights reserved.
    34. 34. © Chris Skinner. All rights reserved.
    35. 35. © Chris Skinner. All rights reserved.
    36. 36. Chris Skinner Email: chris.skinner@fsclub.co.uk Website: www.fsclub.net Blog: www.thefinanser.com LinkedIn: Chris Skinner The Financial Services Club Facebook Page: Chris Skinner The Financial Services Club Twitter: @FSClub @Chris_Skinner

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