2. The Client offers business analytical services and transform it into
meaningful information. The company specializes in delivering high quality
results into mission-relevant, daily-decision environments across a number
of industries and problem areas. Headquartered in NorthAmerica, it services
a host of international clients online.
The Client
The Client envisioned a versatile, dynamic and an interactive application
which is an integrated mobile and web based application engine. Social
media marketers who plan to increase their social media ad spending are
consulting global research agencies for social media analytics and consumer-
brand behavior. According to study 90% of consumers trust peer
recommendations over business ads online. Client leverages this notion to
enable users to query their trusted networks in order to receive feedback
that is both truly valuable and unique to them.
The application is an automated reporting engine which allows the business
users to monitor, analyze and manage, forecast and report the performance
of various high-level business objectives considering social media ad
spending. The application extends numerous customization capabilities to
Business users with Analyzer tools for additional analysis and visualization,
dashboards etc.
Further it aims to help local, retail and other businesses in an area with
analytics reports on the rating, preferences of their real customers and help
them improve businesses objectives.
Business Case
sales@sigmainfo.net
Successes
“40% cost savings
on functionality
development
Executive Summary
Client have conceptualized an integrated
mobile and web based application that
allows users to request feedback on
products or services by leveraging their
existing social networks. It aims to add
some value to individual users by allowing
them a platform to exchange useful
inputs, comments, suggestions and
feedback on a particular product/service
within a specific location.
Mobile application projects are extremely dynamic & demanding; with a
change in project scope brings its own challenge in terms of the technical
complexities. There were slight tweaking needed in terms of making the
analytics algorithm to work according to the Client’s expectation which is
not usually the general way preferred, but we could do it.
3. Technology
iOS
Business Benefits
Monthly technical availability is
more than 98%
An empowered solution to optimize
processes across the retail supply
chain
40% cost savings on functionality
development
Complete set of data, functioning
alarms in real-time
Ongoing operating costs at or better
than budget
Low system Overhead and lower
support costs
Solution
Sigma Infosolutions’ Mobile Engineering Team successfully compiled the architecture
required for the project which was then used by all other different teams working on
the project.
Key Modules Developed
o Get Review: Request reviews on a product or service in a particular location
o Send Reviews: Respond to reviews
o Recent Reviews: List of recent reviews received
o The Admin panell will show reviews posted by the user will appear on Facebook
and Twitter wall along with Client’s logo. The responses, comments received through
Client's social network will appear in the My Reviews section irrespective of the
Network (Facebook, Twitter) it is posted
o The web-application site will have features to collect comments, feedback and
ratings from the reviews received for a particular post to analyse consumer behavior
o The application will have features for signup and update account related
information. The users would be able to edit and manage account related information
through the site. (Also signup using existing Facebook, Twitter account credentials
should be enabled.)
o The details related to a Product/ Service (Brand, Ratings, Descriptions, Number
of posts etc.) in a post will be utilized for analytical purposes
Some other set ofAPI components
o Geo Location (Google)
o Service/Product Reviews: (Google or Yelp)
o Social Network Interaction (Facebook, Twitter, Linkedin, etc.)
www.sigmainfo.net
Next Phase
The next phase includes creating more
custom reports and connecting other
social networking website
4. Built a frictionless process for Social Media Monitoring and Analysis
About Sigma Infosolutions
“
Sigma Group, an Indian conglomerate has more than 4 decades of experience in Mining, Chemicals Manufacturing & Export,
Handicrafts Manufacturing & Exports, and Software Development
Sigma Infosolutions is a TUV certified ISO 9001:2008 and 27001:2005 company
Headquartered in US with development center in India
Some of our esteemed customers include Airtel, Zyme Solutions, Yodlee, Celerity Consulting, Resolution Economics, Birla
Global Asset Finance, Fosroc Chemicals, Surgery Planet etc.
Sigma Infosolutions’ services comprises of application development, application management, IT Consulting, Offshore testing,
and Website and Portal Development
Sigma Infosolutions, Sigma Towers, #66/A, 13th Cross
6th Main, JP Nagar, 3rd Phase, Bangalore- 560078
Telephone: +91-80-40865100
Sigma Infosolutions, 2082 Michelson Dr.
Suite 100, Irvine, CA 92612
Telephone: +1-714-717-1826
Fax: +1-866-405-6750, Toll Free: 1-888-861-7360
Website: www.sigmainfo.net
E-mail: sales@sigmainfo.net
Toll Free: 1-888-861-7360
