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Pineapple Resort
BUSINESS PLAN PRESENTATION

Yong Park
Shaniqa Roane
Jared Ross
Sakura Shu
Chenee Stone
Raihan Taleb
Organization Chart
Chenee Stone
General Manager

Yong Park
Assistant General
Manager

Sakura Shu
Food and
Beverage Manager

Jared Ross
Housekeeping
Manager

Raihan Taleb
Engineering
Manager

Shaniqa Roane
Front Desk
Manager
Mission Statement
Provide a superior hospitality experience
Ensure guests’ maximum satisfaction
Create positive work environment
Achieve results to satisfy guests, employees, and
investors
Executive Summary
• 250 room hotel
• Myrtle Beach, South Carolina
• Exceptional, friendly, and relaxing environment

• Moderately priced
Executive Summary Cont’d
• Combined with an in-house restaurant, a hotel shop,
quick check-in/check-out, we are currently seeking
investment funds to renovate our guest rooms,
conference rooms, business services, in-room minibars, and leisure club.
• With the new amenities we are adding into our hotel,
the Pineapple Resort will build the fundamentals of a
highly profitable hotel venture.
Management Profile
 Extensive hospitality backgrounds
 Ensure all aspects of the hotel are managed
appropriately
 Differentiate the type of services offered at our hotel
from our competitions
 Build our reputation and attract frequent business
and leisure travelers
SWOT Analysis
Strengths

Opportunities

S

W

O

T

Weaknesses

Threats
Strengths

Location
High Tourist Attraction
Price Efficient for All Markets
Recreational Environment
Great Nightlife
Ideal Vacation Spot
High Staff Moral
Law Staff Turnover Ratio
Weaknesses

Slow Off Season

Maintenance of Exterior Facilities

Renovation

Low Capital

High Renovation Cost
Opportunities

Catered Events

Conventions

Package Deals

Tours

Wedding/Events
Threats

Extreme Weather Concerns

Competition During Peak Season

Competition with Franchises
Why Franchise?
•
•
•
•
•

Better training for employees
Established business model
Increased capital opportunities
Low capital overlay
Brand Recognition
Hilton Hotel & Resorts
• One of the most recognized
name in the industry
• 92 Years of experience
• Target business and leisure
travelers
• Meet one of their criteria of
locating at the vacation spot
• Our amenities
1st Mortgage
1st Mortgage
Hotel Shop
Leisure Club
Other Expenses

Mini-Bar
Business Service

Conference Room
Rooms

1%
2% 2%
10%

16%

1%
68%
2nd Mortgage
Renovation

Capital Cost

Percentage

Leisure Club

$838,093.74

42%

Conference
Room
Others

$501,875.00

25%

$660,031.26

33%

Total

$2,000,000.00

100%
2nd Mortgage
Renovation Cost

33%
42%

25%

Leisure Club
Conference Room
Other
Current Strategies
• After speaking with our guest speakers, we have made
many adjustments in terms of our strategies for the current
year.
– Analysis Our Numbers
• Understanding Our Revenue
• Focus on Staff and Guest Satisfaction

– Focus on Marketing
• Direct Sales Force
• Business Press

– Room Rate Adjustment to Fit Off-Peak Seasons
– Increase Conference Room Rate Per Guest
Hotel Reflection
• Year One
– 20% Occupancy
– Revenue- avg.
$250,000/Month
– Gross Operating Profit
11.88%
– REVPAR $27.18

• Current
– 40% Occupancy
– Revenue-avg.
$600,000/Month
– High Staff Satisfaction
– Gross Operating Profit 50%
– REVPAR $41.67
Last Year’s Financial
Q1
Room Sales
Food Revenue

$

112,983.00

Beverage
Revenue
Other Sales
Total Revenue

$
$

55,561.00

Q3

$
645,115.00
$
1,139,172.00

368,105.00

$

Q2

$

102,897.00

Q4

$
$
745,225.00
$
$
401,753.00
$

131,656.00

7,959.00

$
15,139.00

$
19,747.00

$ 544,608.00

$ 1,902,323.00

$ 1,298,381.00

492,465.00
184,603.00
$

$

75,987.00
11,432.00

$ 764,487.00
Last Year’s Revenue
Q2 Revenue

Q1 Revenue

5% 1%

1%
10%

21%
68%

Rooms
Food
Beverage
Other

34%

60%

Q3 Revenue

Rooms
Food
Beverage
Other

Q4 Revenue

2%

10% 2%

10%

31%

57%

Rooms
Food
Beverage
Other

24%
64%

Rooms
Food
Beverage
Others
Current Year Hotel Status Based on Room Occupancy Percentage
70%

60%

Percent Occupancy

50%

40%

30%

20%

10%

0%

Starting Ppint

Q1

Q2

Q3

Hotel California

0%

18%

35%

37%

Hotel Wisteria

0%

20%

49%

65%

BOSS Hotel Group

0%

26%

57%

61%

Grove at Georgetown

0%

22%

42%

46%

Pineapple Resort

0%

26%

38%

41%

Carpe Diem

0%

23%

44%

57%
Current Year Hotel Status Based on
Income After Taxes
1500000

Income After Taxes

1000000
500000
0
-500000
-1000000
-1500000

Last Year

Q1

Q2

Q3

Hotel California

0

$(208,235.00)

$318,277.00

$259,174.00

Hotel Wisteria

0

$(478,080.00)

$709,285.00

$852,503.00

BOSS Hotel Group

0

$(225,612.00)

$474,417.00

$1,036,797.00

Grove at Georgetown

0

$(187,465.00)

$737,280.00

$683,162.00

Pineapple Resort

0

$(104,364.00)

$651,522.00

$722,820.00

Carpe Diem

0

$(1,286,794.00)

$638,906.00

$713,633.00
Team Reflection
• Up & Down Experience
• Success= Team Effort
What We’ve Learned
•
•
•
•
•
•

Communicate Effectively
Be Open-Minded
Be Creative
Take Chances
Make Educated Decisions
Voice Your Opinion

• Have Fun
• Adjust Accordingly
• Use Work Experience
Sources
HOTS Scorecard
HOTS Online Financial Statements
Official Hilton Worldwide Website
HOTS Online Handbook

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Pineapple Resort Business Plan

  • 1. Pineapple Resort BUSINESS PLAN PRESENTATION Yong Park Shaniqa Roane Jared Ross Sakura Shu Chenee Stone Raihan Taleb
  • 2. Organization Chart Chenee Stone General Manager Yong Park Assistant General Manager Sakura Shu Food and Beverage Manager Jared Ross Housekeeping Manager Raihan Taleb Engineering Manager Shaniqa Roane Front Desk Manager
  • 3. Mission Statement Provide a superior hospitality experience Ensure guests’ maximum satisfaction Create positive work environment Achieve results to satisfy guests, employees, and investors
  • 4. Executive Summary • 250 room hotel • Myrtle Beach, South Carolina • Exceptional, friendly, and relaxing environment • Moderately priced
  • 5. Executive Summary Cont’d • Combined with an in-house restaurant, a hotel shop, quick check-in/check-out, we are currently seeking investment funds to renovate our guest rooms, conference rooms, business services, in-room minibars, and leisure club. • With the new amenities we are adding into our hotel, the Pineapple Resort will build the fundamentals of a highly profitable hotel venture.
  • 6. Management Profile  Extensive hospitality backgrounds  Ensure all aspects of the hotel are managed appropriately  Differentiate the type of services offered at our hotel from our competitions  Build our reputation and attract frequent business and leisure travelers
  • 8. Strengths Location High Tourist Attraction Price Efficient for All Markets Recreational Environment Great Nightlife Ideal Vacation Spot High Staff Moral Law Staff Turnover Ratio
  • 9. Weaknesses Slow Off Season Maintenance of Exterior Facilities Renovation Low Capital High Renovation Cost
  • 11. Threats Extreme Weather Concerns Competition During Peak Season Competition with Franchises
  • 12. Why Franchise? • • • • • Better training for employees Established business model Increased capital opportunities Low capital overlay Brand Recognition
  • 13. Hilton Hotel & Resorts • One of the most recognized name in the industry • 92 Years of experience • Target business and leisure travelers • Meet one of their criteria of locating at the vacation spot • Our amenities
  • 15. 1st Mortgage Hotel Shop Leisure Club Other Expenses Mini-Bar Business Service Conference Room Rooms 1% 2% 2% 10% 16% 1% 68%
  • 16. 2nd Mortgage Renovation Capital Cost Percentage Leisure Club $838,093.74 42% Conference Room Others $501,875.00 25% $660,031.26 33% Total $2,000,000.00 100%
  • 18. Current Strategies • After speaking with our guest speakers, we have made many adjustments in terms of our strategies for the current year. – Analysis Our Numbers • Understanding Our Revenue • Focus on Staff and Guest Satisfaction – Focus on Marketing • Direct Sales Force • Business Press – Room Rate Adjustment to Fit Off-Peak Seasons – Increase Conference Room Rate Per Guest
  • 19. Hotel Reflection • Year One – 20% Occupancy – Revenue- avg. $250,000/Month – Gross Operating Profit 11.88% – REVPAR $27.18 • Current – 40% Occupancy – Revenue-avg. $600,000/Month – High Staff Satisfaction – Gross Operating Profit 50% – REVPAR $41.67
  • 20. Last Year’s Financial Q1 Room Sales Food Revenue $ 112,983.00 Beverage Revenue Other Sales Total Revenue $ $ 55,561.00 Q3 $ 645,115.00 $ 1,139,172.00 368,105.00 $ Q2 $ 102,897.00 Q4 $ $ 745,225.00 $ $ 401,753.00 $ 131,656.00 7,959.00 $ 15,139.00 $ 19,747.00 $ 544,608.00 $ 1,902,323.00 $ 1,298,381.00 492,465.00 184,603.00 $ $ 75,987.00 11,432.00 $ 764,487.00
  • 21. Last Year’s Revenue Q2 Revenue Q1 Revenue 5% 1% 1% 10% 21% 68% Rooms Food Beverage Other 34% 60% Q3 Revenue Rooms Food Beverage Other Q4 Revenue 2% 10% 2% 10% 31% 57% Rooms Food Beverage Other 24% 64% Rooms Food Beverage Others
  • 22. Current Year Hotel Status Based on Room Occupancy Percentage 70% 60% Percent Occupancy 50% 40% 30% 20% 10% 0% Starting Ppint Q1 Q2 Q3 Hotel California 0% 18% 35% 37% Hotel Wisteria 0% 20% 49% 65% BOSS Hotel Group 0% 26% 57% 61% Grove at Georgetown 0% 22% 42% 46% Pineapple Resort 0% 26% 38% 41% Carpe Diem 0% 23% 44% 57%
  • 23. Current Year Hotel Status Based on Income After Taxes 1500000 Income After Taxes 1000000 500000 0 -500000 -1000000 -1500000 Last Year Q1 Q2 Q3 Hotel California 0 $(208,235.00) $318,277.00 $259,174.00 Hotel Wisteria 0 $(478,080.00) $709,285.00 $852,503.00 BOSS Hotel Group 0 $(225,612.00) $474,417.00 $1,036,797.00 Grove at Georgetown 0 $(187,465.00) $737,280.00 $683,162.00 Pineapple Resort 0 $(104,364.00) $651,522.00 $722,820.00 Carpe Diem 0 $(1,286,794.00) $638,906.00 $713,633.00
  • 24. Team Reflection • Up & Down Experience • Success= Team Effort What We’ve Learned • • • • • • Communicate Effectively Be Open-Minded Be Creative Take Chances Make Educated Decisions Voice Your Opinion • Have Fun • Adjust Accordingly • Use Work Experience
  • 25. Sources HOTS Scorecard HOTS Online Financial Statements Official Hilton Worldwide Website HOTS Online Handbook