Part I of the deck of slides from my workshop at UX Australia 2013 on place-making in cross-channel user experiences, previously a slightly different workshop at UX Lisbon 2012.

1. ANDREA RESMINI
BUILDING A SENSE OF PLACE – PRACTICAL CROSS-CHANNEL DESIGN
WORKSHOP, UX AUSTRALIA 2013
PART I

2. OUR SCHEDULE TODAY
P I Introductions: get to know each other, make groups
Get to understand space and place and why they matter
Hands-on exercise, part #1
Questions / reflection time
P II Place-making for digital / physical information spaces
Hands-on exercise, part #2
Wrap-up, conclusions and goodbyes

3. LET'S MAKE GROUPS

4. PART 1. CROSS-CHANNEL

5. COULD WE PLAY CHESS
RIGHT HERE RIGHT NOW?

6. CHESS,MUFFET (http://www.flickr.com/photos/calliope/5347237755/)

7. (mspaforum.com)

8. MONSELICE (http://en.wikipedia.org/wiki/File:Monselice_z18.jpg)

9. INTERFACES AND
INTERACTIONS DIFFER
WILDLY

10. THE RULES, NOT SO MUCH

11. WHAT IF I ASK YOU TO
WRITE A MESSAGE?

13. BYU EDU (news.byu.edu)

15. F. REMINGTON, SMOKE SIGNALS

16. OUIJIA BOARD, SCRIPTINGNEWS (http://www.flickr.com/photos/scriptingnews/3418293087/)

20. INTERFACES AND
INTERACTIONS DIFFER
WILDLY

21. THE RULES, NOT SO MUCH

24. KAROTZ, THE NEW NABAZTAG

25. MESSAGES HAVE
NO MEDIUM

26. INTERFACES AND
INTERACTIONS DIFFER
WILDLY

27. NOT THE ARCHITECTURE
RTD
WEB
TABLETSTORE
SMARTPHONE
KIOSK
SIGNS
APPLIANCE

28. Mobile –http://is.gd/Ksx2GM

29. Tablet – http://is.gd/7n4pl

30. Real-time displays – http://is.gd/uuMfVk

32. Space cube

33. INTERFACES
TOUCH-POINTS
INFORMATION ARCHITECTURE
PLACE-MAKING

34. ACTIVITIES AND
ARTIFACTS MERGE INTO
COMPLEX EXPERIENCES

35. … LIKE IT OR NOT

41. HELLO, I'M YOUR CAT DEBBIE

42. PRODUCT DESIGN BECOMES
EXPERIENCE DESIGN

43. EXPERIENCES TRAVEL
ACROSS CHANNELS

44. agricorner.com
WHEN THEY DON'T ...

45. agricorner.com
...THEY BREAK UP

46. STILL, WE STRUGGLE FOR
MEANING AND CLOSURE

47. BECAUSE WE ARE
SENSE-MAKERS

48. … AND BECAUSE WE
SPEND ON AVERAGE 25.9
HRS PER WEEK JACKED-IN

49. agricorner.com
… BUT NOT AT A DESK

50. THINGS ARE INCREASINGLY
SMEARED ACROSS MULTIPLE
SITES AND MOMENTS IN
COMPLEX AND OFTEN
INDETERMINATE WAYS

51. SPACE & PLACE CAN HELP

53. THE IDEAS OF SPACE AND
EMBODIMENT SHAPE THE
WAY WE PERCEIVE REALITY

55. THIS IS A POSTDIGITAL
WORLD WHERE INFORMATION
SPACE IS OFTEN ONE WITH
PHYSICAL SPACE

56. The Matrix, Wachowsky Brothers

57. CYBERSPACE IS NOT A PLACE
YOU GO TO BUT RATHER A
LAYER TIGHTLY INTEGRATED
INTO THE WORLD AROUND US

58. INFORMATION SPACES DO
NOT USUALLY MAP TO A
SINGLE REPRESENTATION

62. … BUT NEITHER DO
PHYSICAL SPACES, TO BE
BRUTALLY HONEST

64. CHECK #1: THE HOTEL MAP
DRAW A MAP OF THE HOTEL FROM
MEMORY – YOU HAVE 5 MINUTES

65. SPACE HAS NOTHING TO DO
WITH GEOMETRY OR EUCLID
cxmagazine.com

66. SPACE IS HUMAN-CENTERED

67. SPACE IS HETEROGENEOUS

68. SPACE IS HODOLOGICAL
emotionaladroit.wordpress.com

69. SPACE HAS EVOLVED
Space is actually a sequence of historically defined ideas of space
englishbaby.com

70. KEVIN LYNCH

71. A STORYTELLING-LIKE
MECHANISM WAS USED TO
REORGANIZE A PERSONALLY
MEANINGFUL MESH

72. MNSU.EDU

73. MNSU.EDU

74. MNSU.EDU

75. PEOPLE RECONNECTED
FRAGMENTS IN MEANINGFUL
PATTERNS USING A SET OF
SPATIAL PRIMITIVES

76. PATHS
NODES
EDGES
DISTRICTS
LANDMARKS

77. C. NORBERG SCHULZ

78. EXISTENTIAL SPACE IS A
SPACE OF RELATIONSHIPS,
EGOCENTRIC, DYNAMIC
AND IMMEDIATE

80. PROXIMITY
CONTINUITY
ENCLOSURES

81. CONTINUITY

82. ENCLOSURES

86. EXERCISE #1

87. REFLECTIONS