Prasanth M.P is a senior engineer with over 8 years of experience in IT infrastructure monitoring and automation using HP tools. He has expertise in designing and implementing HP Operations Manager and integrating it with other HP tools like NNMi, OMi, and SM. He is proficient in technologies like Windows, Linux, virtualization, monitoring tools, and scripting. Prasanth holds certifications in ITIL Foundation and MCSA and has worked with companies like Sasken and iGATE in roles involving infrastructure support, monitoring, backup administration, and vendor management.
1. Curriculum Vitae
Prasanth M.P
E-003, Unique Signature Apartments,
Shabari Nagar, Byatarayanapura,
Bangalore – 560092
Mob: 9535358118
E-mail:prasanthmpadmanabhan@gmail.com
Career Summary
• Talented and accomplished IT professional with 8 + years of experience working as a Senior
Engineer .
• Expertise on IT Infrastructure Monitoring & Automation using HP tools.
• Specialist with strong implementation skills, solution architecture, quick learner, developing
effective use cases and a good team player.
• ITIL Foundation (2011)
• Basic shell scripting knowledge.
Experience Summary
April 2014 to till date
Company : Sasken Communications Technology Limited
Location : Bangalore
Role : Senior Engineer
Responsibilities:
• Designing and Implementation of HP Operations Manager for Windows 9.
• Administration of Operations Manger like managing nodes,Operations agent and policies.
• Configured different types of policies like service monitoring, Logfile monitoring, Windows
event log monitoring and deployed Policies as per the customer requirement
• Integrated NNMi 10 with HP OMW 9 using SNMP policy to get the Network alerts in OMW .
• Integrated OMW 9 with Omi 10 and forwarded events to Omi using server based flexible
management policy.
• configure Topology synchornisation between OMW and OMI BSM.
• Configured event forwarding from HP Omi to HP SM.
• Building Sasken-HP Center of Excellence.
• Planning and installing the hardware required for the Sasken-HP-Center of Excellence.
• Planning and designing the network infrastructure for Sasken-HP-Center of Excellence.
• Planning and designing the end to end solution using HP tools for entire life cycle of an alert.
• Installing HP Server Automation and integrated with HP OO.
• Installing HP CSA and HP OO.
Trainings Attended
Behavioral Trainings:
• Effective Technical communication
• Problem Solving
2. • Comprehensive communication
Technical:
• ITIL Foundation (2011)
• HP Service Manager
• Perl Basic training
Certifications:
• ITIL Foundation (2011)
Awards:
• Spot Award: In appreciation of my effort in building the CoE as per requirement for HP tools.
(December 2014)
Nov 2012 to April 2014
Company : Sasken Network Engineering Limited
Location : Bangalore
Client : Emulex Corporation
Designation : Engineer
Roles & Responsibilities:
• HP SiteScope: Monitoring the whole infrastructure using HP SiteScope 11.22 and act on the
alerts as per the Document.
• NetFlow tracker: Monitoring the whole network devices using NetFlow tracker and sending
alerts to the team in case of failures. Sending daily report of network devices using NetFlow
Tracker.
• BMC Remedy force: Creating Remedy Force accounts for new users and administrators with
the proper license .Creating on boarding and off boarding tickets using remedy force and
assign the tasks to the proper groups.
• AD account Management: Creating and configuring Active Directory account as per the
request . Perform weekly review of expiring accounts in Active directory.
• UNIX account Management: Creating UNIX account and the home directory for the new hire
by using the Perl script and will disable the UNIX account on termination of the employee.
• Mailbox creation: Creating email account of new hires using exchange management console
as per the company policy. Enable the Exchange ActiveSync upon request, Perform remote
wipe on the paired device while processing the termination.
• Administration of Avamar Backup (EMC2): Configuring backup policies for the clients in
Avamar backup server,Monitoring the backup failures on weekly basis and take action if
needed.
• Administration of Cisco Unified Call Manger: configuring the IP phone using Cisco Unified
Call manger as per the request.
• HP Quality center: Creating HP quality center accounts and add projects to users as per
request and disable them on termination of the employee.
• Conferencing services: Creating and de-activating conferencing accounts in Webex and
InterCall accounts as per requests.
• OS installation: installing and administrating multiple OS (Windows, RHEL, Fedora, and SUSE)
in the Lab environment as per the requests.
Awards:
3. • Spot Award: In recognition of my contribution in understanding the customer requirement
in short span & able to do the required work with autonomy for Emulex on boarding &
Termination work, which was appreciated by customers US team. (February 2013)
July 2008 to Nov 2012
Company : iGATE
Location : Chennai
Client : Franklin Templeton Investments
Designation : System Administrator
Roles and Responsibilities:
• MS Windows Servers – Build the server as per Franklin’s OS build procedure, Getting
Security certification of servers, Administrating and maintaining the servers, Acting on
tickets for high utilization of resources and server non accessibility reported by application
owner/server monitoring team.
• Tool - SPOC for INFRA (Internal Asset and Incident Management tool).
• Backup infrastructure – Managing Netbackup 6.5 backup application with MSL2024 library.
Creating backup policies as per the business requirement and monitoring the daily backups.
First level trouble shooting in case backups got failure.
• Applications – installing and troubleshooting Research and financial applications
(Bloomberg, Factset, Captline plus and CRISIL)
• Vendor Management – Handling the vendors (HP, IBM, Avaya, EMC, BSNL and other service
providers) bridging the right resource and resolving the issues at the earliest.
• End user support – Desktop build and troubleshooting the desktop related issues including
MS outlook and business related applications.
• Achievements - Worked with network team to change the internal routing that improved
the application performance and productivity.
Certificates:
• Certification of Participation: On successful completion of “One day intensive training
program” on ISO 20000 Awareness and Implementation conducted by iGATE IMS on 19th
July
2008.
• Certificate of Achievement: for successfully attaining proficiency level Knowledgeable in
Communication Competency.
Awards:
• Spot Award: for outstanding contribution during the month of February 2010.
2006 Dec to 2007
Company : UNIQUE SYSTEMS
Location : Manjeri
Designation : Technical support Engineer
Roles and Responsibilities :
• Installing operating systems (XP, SERVER 2003).
• Installing and upgrading applications.
4. • Installing and updating antivirus programs.
• Troubleshooting LAN.
• Configuring MS Outlook.
• User administration and management like Add/modify/delete.
• Configuration and Troubleshooting of Network Printer and Print server.
Key Skills
• Microsoft
• Performed Different levels of Raid.
• Performed Different types of Backup.
• Good Experience in Shifting the entire Infrastructure to another premises.
• Hands on Experience on Windows Server OS 2003, 2008 and 2012.
• Knowledge on Virtualization (VM Ware, Hyper V and Oracle virtual box)
• Good Knowledge on Ticketing tools like BMC RemedyForce and INFRA.
• Monitoring and managing infrastructure using HP tools.
Certifications
• MCSA: (Microsoft certification ID: 6387759)
Educational Qualifications
• Pursuing MBA in Information Systems
Annamalai University
• B.Sc. (Computer science) 2012
Annamalai University (Directorate of Distance Education)
• Diploma (Electronics), 2001
Board of Technical Education, Kerala Government; 60%
• THSLC, 1998
Board of Technical Education, Kerala Government; 67.5%
Personal Details
• Father's Name : Padmanabhan. M
• Date of Birth : 30-05-1983
• Nationality : Indian
• Marital Status : Married
• Spoken Language : English, Malayalam, Tamil, Hindi
• Written Language : English, Malayalam
• Hobbies : Reading books
• Passport NO : E2969754
• Permanent Address : Pravisanth Calicut road
Manjeri (PO) Malappuram (DT)
Kerala 676121