1. JYOTIRMAY DATTA CHAUDHURI
Mobile No.: 9632066441; E-Mail: jdattachaudhuri@gmail.com
SENIOR IT PROFESSIONAL: LINUX System Administration
ITIL V3 & Red Hat Certified Engineering Professional with nearly 12 years of experience in:
 RedHat Linux System Administration
 Application Support
 OpenStack Cloud Computing
 Incident / Change / Problem Management
 Transition Management
 Strategic Planning
 Team Lead
Profile Summary
Presently working with Accenture Services Pvt. Ltd., Bangalore as IT Operations Specialist (Team Lead).
Adept in analyzing information system needs, evaluating end-user requirements, custom designing
solutions, troubleshooting for complex information systems management. Acquired good understanding of
technologies like LINUX (RHEL), AIX, OpenStack Cloud Computing, HP-UX, Solaris. Sound training knowledge of
SAP BI, JBOSS and WEBLOGIC.
Demonstrated skills in LINUX System Administration. Exceptional analytical, troubleshooting,
communication, problem solving and people management skills. An effective communicator with distinguished
abilities in motivating and training team members for successful process operations; excellent in implementing
service standards for customer service excellence.
Area of Expertise
Functional:
• Installation, Configuration, Trouble Shooting Redhat Enterprise Linux Servers.
• Installation, Providing Solution on OpenStack Cloud Computing.
• Installing, supporting, and maintaining servers or other computer systems, and planning for and responding to
service outages and other problems
• Handling end to end project management activities inclusive of planning, effort, design, scope, estimation,
resource coordination and delivery as per specified timeframes
• Responsible for user management/ server maintenance/ web server/ mail server, etc.
• Installing and configuring server operating systems, application software & hardware, etc. Managing disk
space, user profile creation and user rights management
Technical:
• Operation Systems: LINUX (RHEL), AIX, HP-UX and Solaris
• Programming: Shell Scripting
• Cloud: OpenStack Cloud
• Tools: Training knowledge of SAP BI, JBOSS and WEBLOGIC
Employment Chronicle
Since Feb’06 with Accenture Services Pvt. Ltd., Bangalore;
Presently designated as IT Operations Specialist (Team Lead)
Growth Path:
Feb’06 – Jul’08 Software Engineer
Jul’08 – Nov’13 Senior Software Engineer
Nov’13 – Dec’14 Senior Analyst – IT Operations
Dec’14 Till Date IT Operation Specialist/IT Team Lead/Career Level 9
Role:
• Spearheading execution of various LINUX, Openstack cloud computing and AIX projects for multiple clients
Highlights:
• Pivotal role in working with French clients to gather project requirements as a member of the transition team
• Appreciated for resolving desk replacement issue by the team lead and the client. Where after the disk
replacement the server was not able to recognise the disk. With the help of SAN Team we were able to resolve
the issue.
• Also being appreciated to help Accenture to finish one project which was stuck for one application remediation
and got signoff from the client

2. Projects Handled At Accenture
Title: Environment Manager
Client: MNC Bank
Duration: Oct’14 to Till date
Location: Sweden and Bangalore
Role: Environment Manager
Highlights:
• Analyzes and solves environment issues together with Client experts in other teams
• When teams face issues with environments, they raise them to the environment issue Coordinator who keeps
a log of these and the solutions found
• Follow-up on the issues
• Communication on the issues towards the teams
• One point of contact for environment issues
• Knowledge transfer on environment issues and contacts to EDC.
Title: Resource Management
Client: Resource Pool
Duration: Oct’14 to Nov’14
Location: Bangalore
Role: Resource Management
Highlights:
• Conducting Interview.
• Arranging SME to conduct interview.
Title: OpenStack Cloud Administrator
Client: Agile DC
Duration: Jun’14 to Oct’14.
Location: Bangalore
Role: Openstack Cloud Administrator
Highlights:
• Working on the Use Cases based on OpenStack.
• Once Use Cases are ready prepare demo for the same for the client to have a look into the same.
• Once Client likes the same provide solution based on cloud technologu.
Title: Unix System Administrator
Client: MNC Finance Company
Duration: Apr’14 to June’14
Location: Bangalore
Role: System Administrator – UNIX L2 (LINUX, AIX & HP-UX)
Highlights:
• Remediation was the major task here and had to remediate the server as per compliance.
• Spearheaded user/ group account management (create, modify, delete, disable, password reset) along with
network management and IP bonding configuration
• Monitored the file system management on LVM
• Conducted job scheduling & automation using CRON and on UNIX while handling package management &
troubleshooting performance issues on UNIX Servers
• Coordinated with application owner to perform remediation and get approvals.
• Proactively reviewed incident trends and reported recurring issues to problem management while escalating
problems timely as per the escalation matrix
Title: Technical Consultant
Client: MNC Bank
Duration: Oct’13 to Apr’14
Location: Bangalore
Role: Technical Consultant – Linux & AIX
Highlights:
• Conducted server remediation while coordinating with the client and application team for regular follow-ups to
ensure timely completion of the project.
• Generated reports using Blade Logic tool

3. • Identified non-compliances and performed corrective actions to change necessary configuration on the server
Title: Unix System Administrator
Client: MNC Pharma industry
Duration: Oct’10 to Oct’13
Location: Bangalore
Role: System Administrator – UNIX (LINUX, AIX & HP-UX)
Highlights:
• Played a major role as a Shift Lead of the team by attending client calls, preparing MOMs, sharing information
with the team and assisting them with process & technical solutions
• Spearheaded user/ group account management (create, modify, delete, disable, password reset) along with
network management and IP bonding configuration
• Monitored the file system management on LVM
• Conducted job scheduling & automation using CRON and on UNIX while handling package management &
troubleshooting performance issues on UNIX Servers
• Performed installation and configuration of print Servers and print queues on UNIX Servers
• Engaged in data backup and restoration using OS backup tools
• Coordinated with hardware/ software vendors when required
• Created and maintained all ITSM process management documentation
• Proactively reviewed incident trends and reported recurring issues to problem management while escalating
problems timely as per the escalation matrix
• Troubleshooting HACMP clusters
Title: IO Transition
Client: Areva
Duration: Feb’10 to Oct’13
Location: Paris and then Gurgaon
Role: System Administrator – UNIX (LINUX & AIX)
Highlights:
• Pivotal role as a Team Lead for UNIX and Monitoring Team to gather requirements from the client and perform
transition of service desk, desk-side engineering and application hosting
• Gained sign off on deals between the client and Accenture
• Played a key role as a primary escalation contact person for the UNIX team
• Coordinated for change activities including increase/ decrease/ creation of file systems using SVM, LVM or
VxVM, user/ group management, file system/ send mail/ network/ snooping on the server related issues
through configuration and troubleshooting
• Enabled configuration of entire server setup
Title: Unix System Administrator
Client: Multiple client
Duration: October 2006 to February 2010
Location: Bangalore
Role: Shared Service – Multiple Client System Administrator [UNIX L2 (LINUX, AIX & HP-UX)]
Highlights:
• Monitored Sun Ultra Sparc, P-Series AIX Servers, LINUX and HP-UX Servers
• Enabled configuration of entire server setup
Title: IDC – Operations
Client: Multiple clients
Duration: March 2006 to October 2006
Role: IDC – Operations: Monitoring servers
Highlights:
• Monitored Sun Ultra Sparc, P-Series AIX Servers, LINUX and HP-UX Servers
• Provided L1 support while raising incidents and assigning to the proper team
PREVIOUS EXPERIENCE
Jan’03 – Jun’05 with Vedha Automations Pvt. Ltd., Bangalore as Support Executive (Eastern and North
Eastern India)
TRAININGS & CERTIFICATIONS
• Red Hat Certified Engineer (RHCE Certification Number: 803005665714160)
• ITIL V3 Certified
• Underwent training on JBOSS, WEBLOGIC and SAP BI

4. EDUCATION
• Post Graduate Diploma (GNIIT) in System Management from NIIT Ltd., Kolkata in 2002 with 1 year
professional practise at holoflex limited.
• MBA in Information Systems from Sikkim Manipal University, 2014
• B.Sc. from Shillong College, Shillong, North Eastern Hill University in 1998
• 12th
from Raid Laban College, Shillong, North Eastern Hill University in 1995
• 10th
from Central School, Shillong, CBSE in 1993
Additional Course:
• Diploma in Computer Applications from BDPS, Shilling in 1998
PERSONAL DETAILS
Date of Birth 3rd
May, 1977
Address Shravana – 603, C – Wing, Aswani Sitara, off Marasur Village, Kasaba
Hobli, Anekal Taluk, Near Venkateswara Temple – Ramakrishnapura Gate,
Bangalore – 560099, Karnataka
Languages Known English, Hindi, Kannada, Bengali & Assamese
Location Preference Bangalore only if india