1. Bharani Kumar. N
Contact No.: +919886549895 ~ E-Mail: bharaninarla@hotmail.com
Summary:
CCNA certified professional with 2.10 years of experience of networking experience working on OS related and
hardware related issues in both client and server based environment. Playing the role of System Engineer currently
in Honeywell - Bangalore
Current Employer: Honeywell for Dell on Payroll of Adecco (Years – 1.10 years) – Apr 2013 till date
Previous Employer’s: IIHT Bangalore (Year – 1) - March 2012 to Feb 2013.
Educational Qualifications:
• Bachelors of Engineering with Electrical and electronics from JNTU-Hyderabad in year 2009 with
61%.
• Intermediate from Narayana Junior college, Tirupathi in year 2004 with 60.4 %.
• Passed high school from Prathiba Vidyalaya School, Tirupathi in year 2002 with 61.7 %.
Job Profile: Provide L2 support, Remote support, coordination with user and other Engineer’s and managing
Escalation calls.
Responsibilities:
• Installing and Troubleshooting on Windows environments.
• Attending the calls assigned through BMC REMEDY(Incident management) 7.5 and 8.1 IT Service Desk Call
Management System, based on priorities resolving the request within SLA Period.
• Installing and troubleshooting operating system (Win XP, Win 7, Windows 8 and 8.1, windows server2k8 R2 and
2k12.
• Solving the problems remotely using tools with SCCM, LANDesk Remote control and LYNC.
• Provide Software, Hardware and Network Support, as well as Operating System to user.
• Troubleshooting virus related problem and installing Antivirus McAfee Endpoint Encryption 5.2.11.
• Installing, Upgrading & configuring ESX & ESXi server.
• Configuring Microsoft outlook for user and troubleshooting Outlook Problems.
• Looking on to issues like PST crashing and retrieving crashed PSTs.
• Provide Support for Resolving and troubleshooting of Internet Explorer, VPN, SAP issues.
2. • Implementing Ghost server and Microsoft Deployment Toolkit to deploy OS image.
• Using APE software to recover the data on corrupted or crashed HDD.
• Installation and Configuration of Local and network Printers and looking in to printer related issues.
• Installation of different client applications software’s over all windows platform.
• Troubleshooting all application related issues and OS related issues and dealing with blue screen errors and black
screen errors.
• Troubleshooting issues related to OS crash and resolving using check disk and etc.
• Generating daily reports in BMC remedy by the end of the day and submitting report.
• Troubleshooting issues related office (Word, Excel and PowerPoint).
• Assisting EU on Mail merging (using Excel, Outlook and word).
• Configuring and troubleshooting issue related to company provided mobile like windows, IPhones, Blackberry and
smart Mobiles.
• Resolving issues related to hardware (Desktops, Laptops, Workstations and rack servers).
• Creating and cloning and managing Virtual machines using Vspear client and troubleshooting issues related to
VMs.
• Managing Training Room Setups according to requirement and supporting the same.
Technical Course Details:
• CCNA ADMINISTRATION
• MCITP and VM Course including Cloud Computing at IIHT Bangalore.
Technical Skills:
CCNA:
• Knowledge in LAN/WAN, OSI and TCP/IP models.
• Implementing SUBNETTING & VLSM using IPV4.
• Managing CISCO IOS, Breaking CISCO router password.
• Configure, verify and troubleshoot DHCP, DNS operations on a router.
• Configure, verify, and troubleshoot basic router operation and routing on CISCO devices.
• Configure, verify and troubleshoot a switch with VLANs and inters witch communications.
Software Skills
TOOLS : Microsoft Office, visual studio, SQL servers and mat lab.
SOFTWARE PACKAGE : Team Viewer, VMware, software center.
3. LANGUAGE KNOWN : Basics of C, mainframes.
PLATFORMS USED : Red hat Linux, Windows 2008R2, Windows XP, Windows7, and Ubuntu.
Extra & Co-Curricular Activities
• Attended workshop in VLSI-FPGA designs at SNS college of Engineering.
• I had participated paper presentation in Anna University Coimbatore.
• Got state 3rd
place in challenge 2006 quiz competition.
• Participated in the various symposium events in colleges.
Personal Skills:
• Dedicated worker.
• Flexible
• Ability to grasp things faster.
• Good communication and leadership skills.
Personal Details:
Father’s Name : N. Umapathi
Date of Birth : 7th
Oct 1986
Linguistic Proficiency : English, Telugu, Tamil and Hindi.
Marital Status : Unmarried
Nationality : Indian
Declaration:
Me Bharani Kumar. N hereby solemnly does affirm that the particulars furnished above all are true and correct to the
best of my knowledge and belief.
Yours truly,
