1. Ravi C L
2nd
Main, K R Garden, Murugeshpalya
Old airport road, HAL Post,
Bangalore-560017
Karnataka
Email ID: raviccna5@gmail.com
Mob. : - (+91) 9880465428
Professional summary
07 year of experience as Windows Administrator in IT industry.
Education qualifications
Master of Science (M.Sc) Information Technology from Kuvempu University, Shimoga
Certifications
• Microsoft certified professional (MCP- ID: 882531)
Technical skills
• Operating Systems: Microsoft windows server 2000/2003/2008/XP and Windows 7.
• Windows Active Directory, DNS, DHCP, D.C, ADC
• CITRIX: Configuring a Citrix XenApp and Published Applications
• IBM – High End Storage :IBM Total Storage DS8100, DS8300, DS8800
• IBM - Tape Libraries : TS3200, TS3500,TS3100, TS3310
• Blade centers, IBM P-series servers, E-serverP5 , X-series servers
• E-Toc, IBM internal media handling software.
• Legato Networker – Unified backup and recovery software by EMC.
• IBM Lotus Notes, IBM Tivoli Storage, Telnet, EMC SAN
• VM Ware workstations.
• ITIL V3 Foundation.

2. Technical training
• Diploma in Computer Hardware & Networking from Rooman Technologies, Bangalore.
• A+, N+, MCSE and CCNA
Professional Experience
VDA Infosolutions (TATA Consultancy Services, Bangalore)
• Duration : Feb 2013 to Till Date
• Position : Windows System Administrator
• Project : TATA Motors
Daily Tasks:-
• Creating, Deleting, managing user accounts and access permission.
• Monitoring of various file systems, Events logs, processor utilization, paging space.
• Performing Security Health checks for OS and subsystems.
• Giving support to SAP and BLADE servers.
• Coordinating with Delivery Compliance Administration team to resolve Operating system
issues.
• Responsible for server deployments, which include Application Installation, Operating
System Updates and Security Patches.
• Managing windows server and troubleshooting technical issues involving Tivoli Endpoint,
hardware, and operating systems.
Info Services (IBM India Pvt. Ltd, Bangalore)
Duration : Dec 2011 to Jan 2013
Position : Server Engineer
Project : Datacenter Support
Application – EMC Legato Networker:
• Monitoring & Performing Backup jobs as per the schedule and Adhoc backup requests.
• Aided Client with daily monitoring, Provided assistance to Client in testing of NBU product
updates, Reviewed backup jobs and executed restore jobs, Conducted daily tape Management.
• Manage Backup clients group & schedule settings according to customer specifications
• Administering the Networker Server, Troubleshooting; Networker Media Management,
• Administering the Networker Management Console Server and command line
exposure, Networker Recovery Overview

3. Daily Activities:
• Health check for all physical servers on daily basis.
• Handle tickets & clients escalations
• Resolving Network Connectivity problems at the Server end.
• Backing up of data and Restoration.
• Support 24x7 Data Center environment
• Installation and configuration of Network printers.
• Coordinating with Vendors / Customers.
• Hands of experience on the backup tools like TSM and Legato.
• Analyzing system alerts and escalation to appropriate authorities
• Basic Installation of various operating systems like Windows and AIX.
• Monitoring and recording of system parameters and system health
• Communicates with clients concerning schedules, reports and availability of databases
• Physical installation of servers, routers, switches, storage and other IT equipment as per
instruction / policy of IBM
• Coordinate the repair/replacement of faulty hardware & OS with 3rd
party vendors.
• Work with various teams like NOC, IBM core Engineering team, vendors, customers & 3rd
party
service providers to maintain the data centre.
• Laying and connecting cables from server to switch as per the customers requirement.
Synova Innovative Technologies (IBM India Pvt. Ltd, Chennai)
Duration : March 2011 to Dec 2011
Position : Windows System administrator
Project : Amex (American Express)
American Express is an American bank having their branches all over the world. They
Offer internet banking, online shopping and many facilities which makes it one of the top banks in United States.
IBM India supports 3800 plus windows servers. It has Windows Citrix servers to offer
Virtual application delivery. The environment also includes virtual servers hosted on VMware. The servers include
windows 2000, 2003 as well as 2008 servers. Apart from Microsoft security patch management IBM India also
performs ESX host patch management and Non OS patch management.
Job profile
• Providing 24x7 Operating System support for more than 3800 servers which include both
physical servers and virtual servers.
• Evaluate planned changes to the server environment, advice of any requirements to support
such changes and Implement corrective actions approved by the change management
process.
• Troubleshooting minor node down issues for the virtual servers using the Virtual
Infrastructure Client.

4. • Troubleshooting and patching of Microsoft Clusters.
• Responsible for server deployments, which include Application Installation, Operating
System Updates and Security Patches.
• Security Application: Installation, troubleshooting MCAfee Antivirus issues.
• Managing windows server and troubleshooting technical issues involving Tivoli Endpoint,
hardware, and operating systems.
• Updating servers with latest service packs and hotfixes.
• Coordinating with Delivery Compliance Administration team to resolve Operating system
issues.
• Handling Rhythm level tickets for the issues with the servers and severity 2 tickets on open file
share remediation.
• Taking Citrix servers out of rotation for performing updates on the hosting Windows
Servers
Krish Tech Power Systems, Bangalore
Duration : Sep 2008 to Feb 2011
Position : System Admin
Job Responsibility:
• Provided end user application, operating system, and hardware support
• Manually un-installation of any version of MS Office and MS Outlook
• Monitor, troubleshoot system performance.
• Maintenance of desktops and Installation of software’s.
• Installation and configuring Windows 2003 server and Windows XP.
• Managing users, groups also files and folders
Personal details
Date of birth : 20 Jul 1980
Languages known : English, Hindi, Kannada
Sex : Male
Nationality : Indian
Place:
Date: RAVI C L