Really Simple Balanced Scorecard By Samurai
Textbook examples of Balanced Scorecard are complex
 
Manager’s Toolbox  example of Balanced Scorecard is simple
1 A4  to prepare 1 slide to communicate 1 A4 to execute
Learning perspective Process perspective Customer perspective Financial perspective Acquiring knowledge Summarizing knowle...
Textbooks say “Ultimately all causal paths  lead to financial measures.”
Ultimately all causal paths  lead to financial measures Financial perspective Customer perspective Process perspective Lea...
That’s an uphill battle! Financial perspective Customer perspective Process perspective Learning perspective
That’s an uphill battle! Financial perspective Customer perspective Process perspective Learning perspective Been there, d...
They stumbled on learning Financial perspective Customer perspective Process perspective Learning perspective With jeans, ...
The fundamental questions Financial perspective Customer perspective Process perspective Learning perspective “ To achieve...
To achieve our vision,  how will we sustain our ability  to change and improve?
Manager’s Toolbox turns the perspectives upside down
Learning perspective Process perspective Customer perspective Financial perspective How will we sustain our  ability to ch...
Ultimately all causal paths  start from  learning perspective
Learning perspective Process perspective Customer perspective Financial perspective Ultimately all causal paths start from...
Coming downhill is fun! Learning perspective Process perspective Customer perspective Financial perspective
Customer perspective Actually it is a child's play! My son and my daughter ready to show what they’ve learned. Learning pe...
And business is down there “ Let’s take a break down there!” Learning perspective Process perspective Customer perspective...
Textbook says  Balanced Scorecard is a management system
And that’s true!
Balanced Scorecard is a Management System
Not just a  measurement system
You do not just measure   your heart beat
You use the  heart rate monitor to manage your exercise
In order to Last longer Feel good Improve fitness Control weight …
…  and to improve learning Rule #1:  Exercise boosts brain power   Dr. John Medina Brain Rules
Textbooks say “Strategy map helps  to communicate strategy.”
?
Does this really  help to communicate  their strategy to you?
The Chip brothers call it  Curse of Knowledge
The Chip brothers call it  Curse of Knowledge Trying to tell you everything  about every possible strategy,  with perfect ...
The Chip brothers call it  Curse of Knowledge Trying to tell you everything  about every possible strategy,  with perfect ...
You need to  Make it simple,  find the core of the idea,  strip the idea down  to its most critical essence.
You need to  Make it simple,  find the core of the idea,  strip the idea down  to its most critical essence.   five other ...
First we need to go  back to the basics
Mission statement <ul><li>tells you what the company is now  </li></ul>
“ We’re on  a mission from God!”
“ We’re on  a mission from God!” Driven by their mission “ The Catholic orphanage  they grew up in  needs to pay  $5,000 t...
“ We’re on  a mission from God!” They’ll never get caught by the police, ex-girlfriend, Country Bob, Good Old Boys, Illino...
Vision statement <ul><li>outlines what a company  wants to be   </li></ul>
“ Imagine all the people  living life in peace!”
Well communicated Vision If you imagine, can you hear it?
Strategy <ul><li>is a long term plan of action  designed to achieve a particular goal, most often &quot;winning&quot; </li...
A map is handy to communicate (=Strategy map) how you plan to get (=Strategy) from where you are (=Mission) to where you w...
Now, let’s make the  Strategy map for Manager’s Toolbox
1) Take an A4 paper
2) Draw a table
3) Fill in the key words
4) Fill in the Mission  Life-long learning
5) Fill in the Vision Improved management and leadership skills
6) Fill in the Strategy  To internalize and summarize the knowledge  I need during my management career.
7) Draw the Strategy Map
Does this communicate my strategy to you?
That was just the beginning…
Balanced  Scorecard  is a management  tool
And should be used in  management meetings
8) Measures are checked
Oops, the measures…
Let’s take just one example, but a typically difficult one
Customer satisfaction
I am the only customer to Manager’s Toolbox and  I will be satisfied if
People visit my blog and leave comments
People visit my blog and leave comments here
People visit my blog and leave comments view my presentations  and download them or
People visit my blog and leave comments view my presentations  and download them or here
People visit my blog and leave comments view my presentations  and download them or here
Where were we?
Balanced Scorecard is used in  management meetings
8) Measures are checked
9) Achievement is checked
10) Trend is followed
And last but not least
11) Actions are agreed
8) And again in next meeting
That is Manager’s Toolbox’s  Really Simple Balanced Scorecard By Samurai
1 A4 to prepare
1 slide to communicate
1 A4 to execute
But you need
100%  Management  commitment to build  and use a management  system
I have  100% management support and I’ve read these books This is a good textbook!
<ul><li>Good luck on building and using Really Simple Balanced Scorecard! Send me an  email  and I’ll send you the  step-b...
Photos <ul><li>Hikers at Mt Fuji & children skiing, my personal photos </li></ul><ul><li>Samurai sword, Pulse, Trekking, Y...
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Really Simple Balanced Scorecard

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Step-by-step presentation to understand, build and use a really simple balanced scorecard

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  • excellent information...please send me the template at shervon.lewis@hotmail.com
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  • very good. could you pls send me template to ipad@warnerbeach.com?
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  • Really love your Slide, can you pls send me the template? my email add is :: perry2perry2001@gmail.com
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  • Dear Samuli, please send me izmi@globalfm.com.my the step by step excel template. TQVM
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  • Hi, the presentation is excellent and very informative. Request you to kindly send me the excel template @ in.vila@gmail.com
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Really Simple Balanced Scorecard

  1. 1. Really Simple Balanced Scorecard By Samurai
  2. 2. Textbook examples of Balanced Scorecard are complex
  3. 4. Manager’s Toolbox example of Balanced Scorecard is simple
  4. 5. 1 A4 to prepare 1 slide to communicate 1 A4 to execute
  5. 6. Learning perspective Process perspective Customer perspective Financial perspective Acquiring knowledge Summarizing knowledge Customer satisfaction Profitable growth insert ¥€$ :-)
  6. 7. Textbooks say “Ultimately all causal paths lead to financial measures.”
  7. 8. Ultimately all causal paths lead to financial measures Financial perspective Customer perspective Process perspective Learning perspective
  8. 9. That’s an uphill battle! Financial perspective Customer perspective Process perspective Learning perspective
  9. 10. That’s an uphill battle! Financial perspective Customer perspective Process perspective Learning perspective Been there, done that!
  10. 11. They stumbled on learning Financial perspective Customer perspective Process perspective Learning perspective With jeans, sneakers & ¥100 raincoats In really, really, really bad hail storm 1 hour to nearest shelter
  11. 12. The fundamental questions Financial perspective Customer perspective Process perspective Learning perspective “ To achieve our vision, how will we sustain our ability to change and improve?” “ To satisfy our shareholders and customers, what business processes must we excel at?” “ To succeed financially, how should we appear to our shareholders?” “ To achieve our vision, how should we appear to our customers?”
  12. 13. To achieve our vision, how will we sustain our ability to change and improve?
  13. 14. Manager’s Toolbox turns the perspectives upside down
  14. 15. Learning perspective Process perspective Customer perspective Financial perspective How will we sustain our ability to change and improve? What business processes must we excel at? How should we appear to our customers? How should we appear to our shareholders? insert ¥€$ :-)
  15. 16. Ultimately all causal paths start from learning perspective
  16. 17. Learning perspective Process perspective Customer perspective Financial perspective Ultimately all causal paths start from learning perspective
  17. 18. Coming downhill is fun! Learning perspective Process perspective Customer perspective Financial perspective
  18. 19. Customer perspective Actually it is a child's play! My son and my daughter ready to show what they’ve learned. Learning perspective Process perspective Customer perspective Financial perspective
  19. 20. And business is down there “ Let’s take a break down there!” Learning perspective Process perspective Customer perspective Financial perspective
  20. 21. Textbook says Balanced Scorecard is a management system
  21. 22. And that’s true!
  22. 23. Balanced Scorecard is a Management System
  23. 24. Not just a measurement system
  24. 25. You do not just measure your heart beat
  25. 26. You use the heart rate monitor to manage your exercise
  26. 27. In order to Last longer Feel good Improve fitness Control weight …
  27. 28. … and to improve learning Rule #1: Exercise boosts brain power Dr. John Medina Brain Rules
  28. 29. Textbooks say “Strategy map helps to communicate strategy.”
  29. 30. ?
  30. 31. Does this really help to communicate their strategy to you?
  31. 32. The Chip brothers call it Curse of Knowledge
  32. 33. The Chip brothers call it Curse of Knowledge Trying to tell you everything about every possible strategy, with perfect accuracy, in one page.
  33. 34. The Chip brothers call it Curse of Knowledge Trying to tell you everything about every possible strategy, with perfect accuracy, in one page. Is not made to stick
  34. 35. You need to Make it simple, find the core of the idea, strip the idea down to its most critical essence.
  35. 36. You need to Make it simple, find the core of the idea, strip the idea down to its most critical essence. five other sticky elements + =
  36. 37. First we need to go back to the basics
  37. 38. Mission statement <ul><li>tells you what the company is now </li></ul>
  38. 39. “ We’re on a mission from God!”
  39. 40. “ We’re on a mission from God!” Driven by their mission “ The Catholic orphanage they grew up in needs to pay $5,000 taxes in 11 days, or else it will be closed.”
  40. 41. “ We’re on a mission from God!” They’ll never get caught by the police, ex-girlfriend, Country Bob, Good Old Boys, Illinois Nazis, more police, National Guard, SWAT teams. Driven by their mission “ The Catholic orphanage they grew up in needs to pay $5,000 taxes in 11 days, or else it will be closed.”
  41. 42. Vision statement <ul><li>outlines what a company wants to be </li></ul>
  42. 43. “ Imagine all the people living life in peace!”
  43. 44. Well communicated Vision If you imagine, can you hear it?
  44. 45. Strategy <ul><li>is a long term plan of action designed to achieve a particular goal, most often &quot;winning&quot; </li></ul>
  45. 46. A map is handy to communicate (=Strategy map) how you plan to get (=Strategy) from where you are (=Mission) to where you want to be (=Vision)
  46. 47. Now, let’s make the Strategy map for Manager’s Toolbox
  47. 48. 1) Take an A4 paper
  48. 49. 2) Draw a table
  49. 50. 3) Fill in the key words
  50. 51. 4) Fill in the Mission Life-long learning
  51. 52. 5) Fill in the Vision Improved management and leadership skills
  52. 53. 6) Fill in the Strategy To internalize and summarize the knowledge I need during my management career.
  53. 54. 7) Draw the Strategy Map
  54. 55. Does this communicate my strategy to you?
  55. 56. That was just the beginning…
  56. 57. Balanced Scorecard is a management tool
  57. 58. And should be used in management meetings
  58. 59. 8) Measures are checked
  59. 60. Oops, the measures…
  60. 61. Let’s take just one example, but a typically difficult one
  61. 62. Customer satisfaction
  62. 63. I am the only customer to Manager’s Toolbox and I will be satisfied if
  63. 64. People visit my blog and leave comments
  64. 65. People visit my blog and leave comments here
  65. 66. People visit my blog and leave comments view my presentations and download them or
  66. 67. People visit my blog and leave comments view my presentations and download them or here
  67. 68. People visit my blog and leave comments view my presentations and download them or here
  68. 69. Where were we?
  69. 70. Balanced Scorecard is used in management meetings
  70. 71. 8) Measures are checked
  71. 72. 9) Achievement is checked
  72. 73. 10) Trend is followed
  73. 74. And last but not least
  74. 75. 11) Actions are agreed
  75. 76. 8) And again in next meeting
  76. 77. That is Manager’s Toolbox’s Really Simple Balanced Scorecard By Samurai
  77. 78. 1 A4 to prepare
  78. 79. 1 slide to communicate
  79. 80. 1 A4 to execute
  80. 81. But you need
  81. 82. 100% Management commitment to build and use a management system
  82. 83. I have 100% management support and I’ve read these books This is a good textbook!
  83. 84. <ul><li>Good luck on building and using Really Simple Balanced Scorecard! Send me an email and I’ll send you the step-by-step excel template </li></ul>by Samurai http://managerstoolbox.blogspot.com/
  84. 85. Photos <ul><li>Hikers at Mt Fuji & children skiing, my personal photos </li></ul><ul><li>Samurai sword, Pulse, Trekking, You are here –map, Tool, Meeting room & Smiley from Stock.xchng http://www.sxc.hu/ </li></ul><ul><li>Mt Fuji, http://www.sxc.hu/photo/907490 </li></ul><ul><li>Ski resort, http://www.flickr.com/photos/buck82/94755839/ </li></ul><ul><li>Snow boarders, http://www.flickr.com/photos/altus/370571191/ </li></ul><ul><li>Heart rate monitor, http://www.flickr.com/photos/publicenergy/254413431/ </li></ul><ul><li>Brain rules, http:// www.brainrules.net/mediakit </li></ul><ul><li>Lennon’s Imagine http://www.flickr.com/photos/jeffpearce/473580035/ </li></ul><ul><li>Manager, http://www.sxc.hu/photo/708280 </li></ul><ul><li>DVD & book covers, www.amazon.com </li></ul><ul><li>Wikipedia, www.wikipedia.org </li></ul><ul><li>Exercise zones, www.heartratemonitorsusa.com </li></ul><ul><li>Mt Fuji routes & Hakuba ski map, google images (couldn’t find anywhere else) </li></ul><ul><li>Complex strategy map, www.valuebasedmanagement.net </li></ul>
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