Twin Master is an original training methodology created by ETAss to face to intergenerational problematics among employes. The presentation present the method and - step by step - describe the procedure, objectives and aims.

1. !
Unconventional Learning
New Methodology
TWIN MASTER
InterGenerational Methodology
a new proposal by ETAss
05 November 2013
Tudela (Spain)
Via Augusto Mariani 15/17 - 20831 Seregno MB T.0362.231231 W. www.etass.it eM. info@etass.org

2. Twin Master
Presentation
Objec&ve
Highly
Professionalizing
Training
(management
and
technical
specialist
skills)
Target
users
•
Young
people
looking
for
a
job
•
Execu@ve
or
Senior
Unemployed
who
intend
to
return
to
the
labor
market
or
at
risk
of
exclusion
Via Augusto Mariani 15/17 - 20831 Seregno MB T.0362.231231 W. www.etass.it eM. info@etass.org
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3. Twin Master
Presentation
The
methodological:
Win
Win
Approach
Cogenera&on
Intergenera&onal
Mul&level.
Valuing
differences,
bring
out
the
excellences
to
create
value
(people
and
companies)
Through
Infinity’s
Model
Via Augusto Mariani 15/17 - 20831 Seregno MB T.0362.231231 W. www.etass.it eM. info@etass.org
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4. Twin Master
The approach
ntation
Know-­‐how
Sharing
The
model
shows
that
what
can
be
exchanged
is
the
”way
to
learn"
and
the
"know-­‐how
sharing“.
The
transfer
process
(non
formal)
consists
of
a
double-­‐crossing
central
ellipse:
• on
the
one
hand
the
crossing
related
to
the
share
of
the
stock
of
resources
on
the
part
of
"
transmits“.
• the
other
side
of
the
crossing
related
to
the
absorp@on
of
pooled
resources
from
those
who
"receives".
Shared
resources
"provided"
by
who
is
teaching
are
added
to
the
stock
of
resources
of
the
learner.
Via Augusto Mariani 15/17 - 20831 Seregno MB T.0362.231231 W. www.etass.it eM. info@etass.org
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5. Twin Master
The approach
ntation
Processes
of
knowledge
transfer
The
crossing
can
be
in
two
direc@ons:
• From
the
expert
/
Senior
to
the
novice
/
Junior
• From
novice
to
expert
The
intersec@on
of
the
two
double
crossings
form
the
symbol
of
infinity,
to
highlight
the
poten@al
for
growth
of
the
processes
of
knowledge
transfer.
Via Augusto Mariani 15/17 - 20831 Seregno MB T.0362.231231 W. www.etass.it eM. info@etass.org
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6. Twin Master
The approach
ntation
In
a
Company
This
training
approach
is
related
to
Knowledge
Management
and
Knowledge
Sharing
in
the
company
and
connects
to
Intergenera@onal
Diversity
Management.
One
of
the
most
important
goals
of
intergenera@onal
coopera@on
is
the
circula@on
of
expert
knowledge
in
organiza@ons,
implemented
through
the
knowledge
of
experienced
workers
and
its
transfer
to
younger
colleagues.
Via Augusto Mariani 15/17 - 20831 Seregno MB T.0362.231231 W. www.etass.it eM. info@etass.org
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7. Twin Master
The approach
ntation
In
a
Company
To
get
the
best
result
you
have
to
consider
the
rela@onship
between
Senior
/
Junior
and
expert
/
novice
in
the
context
of
the
management
of
diversity
(where
diversity
is
a
value)
rather
than
pointed
to
the
standardiza@on
and
approval
(when
diversity
is
a
problem).
Via Augusto Mariani 15/17 - 20831 Seregno MB T.0362.231231 W. www.etass.it eM. info@etass.org
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8. The approach
ntation
The
Senior
is
constantly
looking
for
s@mulus
to
be
inspired,
from
problema@c
situa@ons
that
he
considers
learning
opportuni@es
and
further
improvement
of
his
expert
knowledge.
Via Augusto Mariani 15/17 - 20831 Seregno MB T.0362.231231 W. www.etass.it eM. info@etass.org
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9. The approach
ntation
At
the
same
@me,
we
must
keep
in
mind
that
the
Junior
has
already
built
a
knowledge,
skills
already
developed
habits
and
skills
to
learn,
a
cultural
framework
that
guides
the
interpreta@on
of
the
world
and,
consequently,
also
the
training
situa@on
in
which
it
is
located,
as
well
as
in
the
work
in
which
it
will
find.
Via Augusto Mariani 15/17 - 20831 Seregno MB T.0362.231231 W. www.etass.it eM. info@etass.org
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10. Twin Master
The approach
ntation
Teaching
Methods
This
vision
of
experien@al
learning
is
very
different
from
tradi@onal
educa@on.
So
it
will
be
structured
in
order
to
facilitate
the
learning
process,
considering
the
specific
training
ac@vi@es
and
the
considera@on
of
the
most
relevant
social
aspects
which
refer
to
individual
par@cipants.
Via Augusto Mariani 15/17 - 20831 Seregno MB T.0362.231231 W. www.etass.it eM. info@etass.org
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11. Twin Master
The approach
ntation
Teaching
Methods
The
teaching
methods
will
be
strongly
focused
on
collabora@ve
and
experien@al
learning
:
• Experien@al
Learning
• Coopera@ve
Groups
• World
Café
Just
to
support
these
ongoing
processes
of
construc@on
and
trade
in
value
added
.
Via Augusto Mariani 15/17 - 20831 Seregno MB T.0362.231231 W. www.etass.it eM. info@etass.org
11

12. Twin Master
The approach
ntation
InterGenera&onal
Diversity
Management
Diversity
Management
concept
underlying
the
choice
of
method
teaching,
and
is
a
business
process
of
change
that
is
intended
to
exploit
and
full
use
of
the
contribu@on
that
each
person
can
bring
to
the
achievement
of
corporate
objec@ves.
This
contribu@on
comes
from
possibility
of
the
person
within
the
organiza@on
to
develop
and
apply
a
broad
spectrum
of
skills
and
integrated
and
behaviors
that
reflect
his
kind,
his
race,
his
na@onality,
age,
background
and
experience
.
Via Augusto Mariani 15/17 - 20831 Seregno MB T.0362.231231 W. www.etass.it eM. info@etass.org
12

13. Twin Master
The approach
ntation
InterGenera&onal
Diversity
Management
The
managerial
competence
-­‐
both
individual
and
organiza@onal
-­‐
which
is
realized
through
the
effec@ve
management
of
diversity
can
develop
if:
•
is
to
drop
the
reference
to
a
single
paradigm
of
thought
and
behavior
•
are
simultaneously
present
and
recognized
quality
and
different
orienta@ons
(also
to
select
and
retain
new
talent)
Via Augusto Mariani 15/17 - 20831 Seregno MB T.0362.231231 W. www.etass.it eM. info@etass.org
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14. Senior
-­‐
Workers
re-­‐
entering
the
market
or
risking
of
expulsion
Junior
-­‐
Young
people
at
the
entrance
to
the
labor
market
Status
of
subjects
and
mo&va&on
Stock
cogni@ve
and
experien@al
Resources
Policies
and
prac@ces
of
HRM
Transfer
Model
Organiza@onal
Climate
Support
to
Knowledge
Management
Cogni@ve
and
∞
experiencial
resources
shared
Work
Situa@on
Stock
cogni@ve
and
experien@al
Resources
Organiza@on
Processes
System
of
roles
Via Augusto Mariani 15/17 - 20831 Seregno MB T.0362.231231 W. www.etass.it eM. info@etass.org
14

15. TWIN MASTER
InterGenerational Methodology
a new proposal by ETAss
www.etass.it | info@etass.org
Phone 00 39 0362 231231
ETAss Company Page - LinkedIn
Via Augusto Mariani 15/17 - 20831 Seregno MB T.0362.231231 W. www.etass.it eM. info@etass.org
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