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BYOD Policies for Patrons/Users and Staff

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Jill Hurst-Wahl
Jill Hurst-Wahl
Education
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BYOD Policies for Patrons/Users and Staff Topher Lawton & Jill Hurst-Wahl @hieanon @jill_hw
They Just Keep Bringing More: Supporting the Community Helpful: • Have a policy • Know your network • Be ready to educate http://en.wikipedia.org/wiki/File:Network_Tree_diagram.png
Less Helpful: • “Support everything” • Too-specific language - requires review • Missing policy Photo Credit: Mario Roberto Durán Ortiz
Best Practices Before the policy: • What can my network handle? • What are the needs of my community? What goes in a policy? • Plain/understandable language • Specific, but not too specific • Acceptable tech, acceptable use • Who to ask for help After the policy is written: • Review process • Post it! Share it!
Staff Use of BYOD: A Growing Problem Mobile devices + • Enhanced device functionality • Extended work hours • Need to work from anywhere • Mobile access to confidential information • Can carry org data on an unsecured device • Easy to share / lose http://www.flickr.com/photos/intelfreepress/8389435615/
Solution: Enforceable policy & Employment contract • When can a personal device be used at work? • What can be accessed with no authentication? …with userID/password authentication? …with device-level authentication? • When is encryption required? • What types of devices are supported? • What happens if the device is lost / stolen? • What are the consequences?
A Personal Tale http://www.flickr.com/photos/mpimagery/4564521012/

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BYOD Policies for Patrons/Users and Staff

  • 1. BYOD Policies for Patrons/Users and Staff Topher Lawton & Jill Hurst-Wahl @hieanon @jill_hw
  • 2. They Just Keep Bringing More: Supporting the Community Helpful: • Have a policy • Know your network • Be ready to educate http://en.wikipedia.org/wiki/File:Network_Tree_diagram.png
  • 3. Less Helpful: • “Support everything” • Too-specific language - requires review • Missing policy Photo Credit: Mario Roberto Durán Ortiz
  • 4. Best Practices Before the policy: • What can my network handle? • What are the needs of my community? What goes in a policy? • Plain/understandable language • Specific, but not too specific • Acceptable tech, acceptable use • Who to ask for help After the policy is written: • Review process • Post it! Share it!
  • 5. Staff Use of BYOD: A Growing Problem Mobile devices + • Enhanced device functionality • Extended work hours • Need to work from anywhere • Mobile access to confidential information • Can carry org data on an unsecured device • Easy to share / lose http://www.flickr.com/photos/intelfreepress/8389435615/
  • 6. Solution: Enforceable policy & Employment contract • When can a personal device be used at work? • What can be accessed with no authentication? …with userID/password authentication? …with device-level authentication? • When is encryption required? • What types of devices are supported? • What happens if the device is lost / stolen? • What are the consequences?

Editor's Notes

  1. Focus on community, not policy.