This document discusses how social media tools can improve workplace learning. It notes that people are communicating, interacting, collaborating, and accessing information differently now through more communication channels and tools. This represents a shift from traditional, predictable learning models to non-traditional, unpredictable networks. The document outlines several strategies for using social media to support learning, including blended learning, informal learning, collaborative environments, knowledge management, communities, and professional development. It concludes by inviting further discussion on these topics.
11. Learning is an integral and inseparable aspect
of social practice.
– Lave & Wenger, 1991
Lear
ning
12. We are moving toward a knowledge-era model
of education with large-scale social networks
involving complex communities and individual
identity construction.
–Wenger, 2004
Complex
13. It is within complex online communities and
networks where social construction of
understanding occurs.
–Huberman, Romero, & Fang, 2008
S
o
c
i
a
l
14. It’s my first day at
my new job. I hope I
like it here.
Pe
opl
e
17. What day is Computer
Who do I pay day?
P
usage?
r
o
c
work with? e
s
s
Where do I Where do
sit? I park?
How do I
answer the
phone? Who do I need to
know in other
departments?
What will I be
working on Who are the
first? movers and
shakers?
20. New blend
Conversations get smaller, more
e-learning…plus…on-the-job
Learning gets fragmented
training…plus social
networks…
Courses get
shorter
21. Differentiators of
“Web 2.0 / Social Media”
1. No formal teaching structure
2. Situated
3. Not dependent on time or
place
4. No grades / ratings /
certifications
5. Relies on peer-to-peer
interaction
6. Relies on interaction with
Internet media
7. Not stored in a central
repository
8. Folksonomy approach to
tagging vs. standardization
9. Unorganized and
unmanaged