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TAD SUMMIT ISTANBUL 2014 
Mobile Internet Fulfillment Exchange [MIFE] 
company confidential
AMOS MANASSEH 
Axiata Digital Services 
Practice Lead | Group API Ecosystem 
Axiata Digital Services Confidential Page 2
WE RECOGNISE OTTs ARE EVOLVING RAPIDLY 
WE NEED TO EMBRACE AN OPEN PARTNERSHIP MODEL 
Page 3 
MNOs must adapt & evolve to enable quick and easy 
strategic partnership with OTTs and underpin their position 
in the ecosystem 
We must change our processes and hire / re-train to 
implement them 
We must establish a new collaboration layer with web-centric 
interfaces to enable friction-free interoperability & 
partnership 
1 
2 
3 
Axiata Digital Services Confidential Page 3
THE FIRST THING WE DID WAS TRY AND ADDRESS LONG TAIL 
WE WANTED TO LEARN, REFINE AND ITERATE 
Axiata Digital Services Confidential Page 4
KEY REASONS FOR SUCCESS WERE SIMPLICITY, MINIMUM ENTRY 
BARRIERS, COMMUNITY ENGAGEMENT 
2900+ Apps/Services 
Axiata Digital Services Confidential Page 5
TO ACCELERATE THE VISION FOR AXIATA WE CREATED A 
SMALL DEDICATED TEAM EMPOWERED TO CHANGE THINGS 
Simplify 
Reduce 
cost 
Engage 
Plug & 
Play 
Light 
Process 
Agile 
Dev 
Axiata Digital Services Confidential Page 6
WE DECIDED TO TRY AND EMULATE BEST PRACTICES FROM 
AGILE BUSINESSES – by creating a modular “Internet enabling layer” 
Working with hSENID 
for Long Tail 
API HUB 
Self Service SP 
Portal 
Admin 
Reporting 
MC SMS DoB LBS 
API Store 
ACR Module 
USSD 
Self Service 
Operator Portal 
API MANAGER 
Commercial 
Module 
AXIATA OPCOS 
PLUGGED IN 
Connected to 
GSMA Hub AND 
Exchange 
Axiata Digital Services Confidential Page 7
WE CREATED REUSABLE COMPONENTS 
TO GROW OUR ECOSYSTEM FAST 
1. Single MNO can offer 
GSMA APIs, & Mobile 
Connect 
2. Publish & manage 
bespoke APIs 
1. A Hub with all Gateway features 
which aggregates several MNOs. 
2. A single MNO or 3rd party may 
host this node on behalf of 
several MNOs. 
MIFE 
HUB 
MIFE Gateway 
Low cost, robust & highly scalable, cloud or on premise 
Axiata Digital Services Confidential Page 8
AXIATA CREATED A CONNECTED ECOSYSTEM WITH A COMMON 
INTERCONNECT LAYER – Mobile Internet Fulfillment Exchange 
SP 
GSMA 
Hub/ 
Exchange 
MNO 
SP 
MNO 
SP 
MNO 
SP 
TBA 
SP 
TBA 
Regional 
Aggregator 
SP SP SP SP SP SP SP SP SP 
MIFE Gateway 
MIFE Gateway 
MNO 
With Local 
Gateway 
MIFE Gateway 
MNO 
With Local 
Gateway 
Service 
Provider MIFE Cloud Plugin 
Axiata Digital Services Confidential Page 9 
SP 
MNO 
Dialog 
Country 
Hub 
MIFE 
Hub 
E-Commerce 
Game/App 
Distributor 
MNO with 
API Layer 
MNO 
With Local 
Gateway 
MNO MIFE HUB MIFE Gateway 
SP SP SP
WE EMBRACED NEW CONCEPTS TO ACHIEVE SCALABILITY & 
SPEED TO MARKET - ELIMINATING COST & EXECUTION FRICTION 
Open Source 
Modular 
Hybrid 
Deployment 
Low Cost 
Flexible 
Configuration 
Axiata Digital Services Confidential Page 10
WE ARE OPEN SOURCING MIFE TELCO PLATFORM 
WSO2 OFFERING FULL ENTERPRISE GRADE SUPPORT 
Very low barrier to entry – 
open source low cost startup 
Supported Open Source 
model 
Download and try for free 
with no risk 
OneAPI and Mobile Connect 
Compliant – with local ID 
Server 
Dialog Telco launched 15 
apps last year – Digital 
services launched 2000 with 
MIFE 
Quick install toolkit for an 
MNO to start an API play in 
weeks 
Publish a new API in days 
Aggressive Telco road map 
covering all key strategic 
verticals 
The MIFE stack will be available to all operators, service 
providers and developers in Q1 2015 
Axiata Digital Services Confidential Page 11
The Mobile Internet & 
Fulfillment Exchange 
Axiata Digital Services Confidential Page 12
THANK YOU 
amos@axiata.com 
company confidential Page 13
RUDE QUESTIONS 
Why has Dialog succeeded where developed market Telcos have struggled? 
• Flexible technology, low cost development, dedicated team, nurture ecosystem, 
partnership and reduce margins to grow system – don’t be greedy 
What is the one thing you would do differently in Ideamart? 
• Start quicker, be more confident in our own skills, embrace fail fast mode, 
Is your experience addressable to developed markets? 
• Yes if you nurture and understand ecosystem …. And don’t be greedy 
How do you see the Telecom API ecosystem evolving? 
• Interoperability, collaboration, …. 
Can Telcos innovate, or should they leave that to other companies? 
• Yes if they empower their teams, create innovation processes and re-base expectations 
But can Telcos work with other companies? 
• Yes if they rebase their expectations. 
Axiata Digital Services Confidential Page 14

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Mobile Internet Fulfillment Exchange [MIFE] Keynote by Amos Manasseh, Axiata Group

  • 1. TAD SUMMIT ISTANBUL 2014 Mobile Internet Fulfillment Exchange [MIFE] company confidential
  • 2. AMOS MANASSEH Axiata Digital Services Practice Lead | Group API Ecosystem Axiata Digital Services Confidential Page 2
  • 3. WE RECOGNISE OTTs ARE EVOLVING RAPIDLY WE NEED TO EMBRACE AN OPEN PARTNERSHIP MODEL Page 3 MNOs must adapt & evolve to enable quick and easy strategic partnership with OTTs and underpin their position in the ecosystem We must change our processes and hire / re-train to implement them We must establish a new collaboration layer with web-centric interfaces to enable friction-free interoperability & partnership 1 2 3 Axiata Digital Services Confidential Page 3
  • 4. THE FIRST THING WE DID WAS TRY AND ADDRESS LONG TAIL WE WANTED TO LEARN, REFINE AND ITERATE Axiata Digital Services Confidential Page 4
  • 5. KEY REASONS FOR SUCCESS WERE SIMPLICITY, MINIMUM ENTRY BARRIERS, COMMUNITY ENGAGEMENT 2900+ Apps/Services Axiata Digital Services Confidential Page 5
  • 6. TO ACCELERATE THE VISION FOR AXIATA WE CREATED A SMALL DEDICATED TEAM EMPOWERED TO CHANGE THINGS Simplify Reduce cost Engage Plug & Play Light Process Agile Dev Axiata Digital Services Confidential Page 6
  • 7. WE DECIDED TO TRY AND EMULATE BEST PRACTICES FROM AGILE BUSINESSES – by creating a modular “Internet enabling layer” Working with hSENID for Long Tail API HUB Self Service SP Portal Admin Reporting MC SMS DoB LBS API Store ACR Module USSD Self Service Operator Portal API MANAGER Commercial Module AXIATA OPCOS PLUGGED IN Connected to GSMA Hub AND Exchange Axiata Digital Services Confidential Page 7
  • 8. WE CREATED REUSABLE COMPONENTS TO GROW OUR ECOSYSTEM FAST 1. Single MNO can offer GSMA APIs, & Mobile Connect 2. Publish & manage bespoke APIs 1. A Hub with all Gateway features which aggregates several MNOs. 2. A single MNO or 3rd party may host this node on behalf of several MNOs. MIFE HUB MIFE Gateway Low cost, robust & highly scalable, cloud or on premise Axiata Digital Services Confidential Page 8
  • 9. AXIATA CREATED A CONNECTED ECOSYSTEM WITH A COMMON INTERCONNECT LAYER – Mobile Internet Fulfillment Exchange SP GSMA Hub/ Exchange MNO SP MNO SP MNO SP TBA SP TBA Regional Aggregator SP SP SP SP SP SP SP SP SP MIFE Gateway MIFE Gateway MNO With Local Gateway MIFE Gateway MNO With Local Gateway Service Provider MIFE Cloud Plugin Axiata Digital Services Confidential Page 9 SP MNO Dialog Country Hub MIFE Hub E-Commerce Game/App Distributor MNO with API Layer MNO With Local Gateway MNO MIFE HUB MIFE Gateway SP SP SP
  • 10. WE EMBRACED NEW CONCEPTS TO ACHIEVE SCALABILITY & SPEED TO MARKET - ELIMINATING COST & EXECUTION FRICTION Open Source Modular Hybrid Deployment Low Cost Flexible Configuration Axiata Digital Services Confidential Page 10
  • 11. WE ARE OPEN SOURCING MIFE TELCO PLATFORM WSO2 OFFERING FULL ENTERPRISE GRADE SUPPORT Very low barrier to entry – open source low cost startup Supported Open Source model Download and try for free with no risk OneAPI and Mobile Connect Compliant – with local ID Server Dialog Telco launched 15 apps last year – Digital services launched 2000 with MIFE Quick install toolkit for an MNO to start an API play in weeks Publish a new API in days Aggressive Telco road map covering all key strategic verticals The MIFE stack will be available to all operators, service providers and developers in Q1 2015 Axiata Digital Services Confidential Page 11
  • 12. The Mobile Internet & Fulfillment Exchange Axiata Digital Services Confidential Page 12
  • 13. THANK YOU amos@axiata.com company confidential Page 13
  • 14. RUDE QUESTIONS Why has Dialog succeeded where developed market Telcos have struggled? • Flexible technology, low cost development, dedicated team, nurture ecosystem, partnership and reduce margins to grow system – don’t be greedy What is the one thing you would do differently in Ideamart? • Start quicker, be more confident in our own skills, embrace fail fast mode, Is your experience addressable to developed markets? • Yes if you nurture and understand ecosystem …. And don’t be greedy How do you see the Telecom API ecosystem evolving? • Interoperability, collaboration, …. Can Telcos innovate, or should they leave that to other companies? • Yes if they empower their teams, create innovation processes and re-base expectations But can Telcos work with other companies? • Yes if they rebase their expectations. Axiata Digital Services Confidential Page 14