Project Management Overview
    Institute of Information Technology,
    Quaid-i-Azam University Islamabad
                       Lecture # 1
                     INAM-ULLAH
     PMP, Diploma in Project Mgmt., Masters in Comp Science , Executive-MBA

                 Manager Projects & Products
                       AdvOSS Inc.
What is Project ?


"A project is a temporary endeavor undertaken to create a unique
   product or service“
   Project Characteristics
     Temporary ( Start & End Date )
     Unique Product 0r Service
     Cost
     Requirements/Work to be done
  Examples
     Construction of Dam
     Building Car Manufacturing Plant
     Building a Hospital
     Developing a Software for Accounting/Finance
Non-IT Projects Examples


       Pakistan National Monument
         Started : May 25, 2004
         Completed: March 23, 2007
         Devp By: Universal Corporation Private LTD.
         project cost : Rs.456 million

       Pakistan Motorway (M-2 Segment)
         Length: 367 km
         Direction: North-South
         Start: Lahore
         Primary destinations Faisalabad, Sargodha, Rawalpindi
         End: Islamabad
         Construction dates : 1992 – 1997
         COST: Rs. 28 billion (as per PC I)
IT Projects Example


   Codename Longhorn,
   Start: May 2001
   Originally expected to ship: Sometime late in
   2003
   Developers were also re-tasked to build updates to
   Windows XP and Windows Server 2003 to
   strengthen security
   Faced with ongoing delays and concerns about
   feature creep, Microsoft announced on August 27,
   2004 that it had revised its plans
   Completed: January 30, 2007
   Cost : 6 billion dollars to develop
What is an Operation?


Ongoing /Repetitive Task
Need resources i.e. people, time, money
Performed by the people/machines

Examples
  Daily Bath /Shave
  Breakfast
  Product ion of CARS
  Treating the Patients
  Customer Support
  Treating & Greeting Customers at Hotel
  Cleaning House.
Project vs. Operations?


Both are performed by people
Need resources ( Man, Material , Machine) Time
,Money ($)
Project is Temporary Activity
Operation is continuous/repetitive Activity
Project has Unique Output
Operation May not have a unique Output
Need for the Project?


Customer Request

Strategic Objective/Goal

Technological Change

Operational Efficiency

Serving the under served Market
Project Constraints - Project Triangle

“Triple Constraint”




         Time                   Cost
                      Quality



                      Scope
Project Stakeholders


Anyone who affects/ gets affected by the project Positively or negatively
Stakeholder Identification is Key Responsibility of Project Team
Failing to Identify the key Stakeholder and its effects on the project may
lead to project failure
Examples
   Project Team & Project Manager
   Legal Authorities
   Social Agencies
   Environmental Organizations
   Customer
   Funding Agency
   Project Performing Organization
   Top Management
Project Stakeholders


Stakeholders Identification

Determination of Stakeholders Requirements

Determination of Stakeholders Expectations

Communicating with Stakeholders

Managing Stakeholders Influence
Who Is Responsible ?


Everyone Who has Stakes in the Project is
Responsible for its success or failure.
 CEO of Project Performing Organization
 PM and Project Team
 Funding Agency
 Customer
 Everyone …
Project Management?


Application of Knowledge, Skills , Tools and Techniques to achieve the project
objectives

Discipline of Organizing ,Planning, Executing and Controlling

Is Science or an Art ?

What's Required for Effective Project Management?

    Project Management Skills
    Domain Knowledge
    Leadership Skills
    Interpersonal Skills
    Knowledge of Project Environment
What is Program & Portfolio?


Program
  Program groups related projects
  Done for the better coordinated management of projects
  For the purpose of achieving benefits that can not be
  achieved by managing projects individually
  Economy of Scale
Portfolio
  For the Strategic Purpose
  Groups Programs and Projects
Project vs. Program vs. Portfolio
Project Management Office (PMO)


 Centralized Project Management

 Office/Home of the Project Managers

 Projects Policies and Direction

 Organization wide procedures and Policies

 Project Lessons Learned Archives

 Project Managers are assigned to the Projects by the PMO
Role of Project Manager

Task Management Roles & Responsibility
  Attaining team objectives
  Planning work
  Allocating resources
  Defining tasks
  Assigning responsibility
  Controlling and monitoring quality
  Scrutinizing progress
  Checking performance
Team Management Roles & Responsibility
  Appointing secondary leaders
  Building and upholding team sprit
  Setting standards and maintaining regulation
  Training the team
  Setting up systems to facilitate communication with the team
  Developing work methods to craft team function cohesiveness
PM Roles Continued…..

Individuals Management Roles & Responsibility
  Developing the individual
  Balancing team needs and task needs
  Balancing team needs and individual needs
  Performance appreciation and rewards
  Helping with other team members personal problems
Stakeholders Management Roles & Responsibility
  Identifying stakeholders
  Determining their requirements
  Determining their expectations
  Communicating with the Stakeholders
  Managing their influences on Project
Project Environment


Cultural and Social Environment
    Economic
    Demographics
    Culture
    Ethical
    Educational
    Ethnic
    Religious
International and Political Environment
    Political Climate
    Local, International and Regional Laws
    Time Zones Differences
    National/Local/Religious Holidays
Physical Environment
    Physical Surroundings
    Local Ecology & Physical Geography
Project Organizations


     Type of the Project Organizations
1.    Functional Organization

2. Matrix Organization

3. Projectized Organization
Functional Organization


Grouped by Functions e.g.
Manufacturing/Operation/Engineering, Finance , HR
and Marketing Departments etc..
Each Department is lead by Functional Manager
Power rests with Functional Manager
Functional Organization
Pure Project/Projectized
          Organization


Organized by the Project
Dedicated Project Team
Power rests with Project Manager
Projectized Organization
Matrix Organization


Balance between the two extreme
Project Manager has more power compared to Functional
Three Types
  Strong Matrix
    Power rest with PM
  Balanced Matrix
    Power is balanced b/w PM & FM
  Weak Matrix
    Balance of power rests Functional Manager
Matrix Organization Variants
 Weak Matrix         Balanced Matrix




   Strong Matrix
Project Organizations Comparison
                Functional              Matrix                    Projectized
Advantages      •Specialized            •Improved PM Control      •Absolute Power with PM
                Knowledge               over Resources            •Project Team is Loyal to the
                •Project Team has       •More Support from        Project
                Home                    Functional Departments    •Dedicated Project
                •Report to one Boss     •Better Resource          Resources
                •Easier Management      Management
                of Professionals        •Better Coordination
                                        •Improved Horizontal &
                                        Vertical Information
                                        Distribution
Disadvantages   •People put more        •More than one boss       •Inefficient Resource
                Emphasis on             •More Complex             Management
                Functional Expertise    •Resource Contentions     •No Home for the Project
                •No career path in PM   •Extensive Policies and   Team
                •Functional             Procedures needed         •Team Layoffs after Project
                Paradoxes

Project Management Overview

  • 1.
    Project Management Overview Institute of Information Technology, Quaid-i-Azam University Islamabad Lecture # 1 INAM-ULLAH PMP, Diploma in Project Mgmt., Masters in Comp Science , Executive-MBA Manager Projects & Products AdvOSS Inc.
  • 2.
    What is Project? "A project is a temporary endeavor undertaken to create a unique product or service“ Project Characteristics Temporary ( Start & End Date ) Unique Product 0r Service Cost Requirements/Work to be done Examples Construction of Dam Building Car Manufacturing Plant Building a Hospital Developing a Software for Accounting/Finance
  • 3.
    Non-IT Projects Examples Pakistan National Monument Started : May 25, 2004 Completed: March 23, 2007 Devp By: Universal Corporation Private LTD. project cost : Rs.456 million Pakistan Motorway (M-2 Segment) Length: 367 km Direction: North-South Start: Lahore Primary destinations Faisalabad, Sargodha, Rawalpindi End: Islamabad Construction dates : 1992 – 1997 COST: Rs. 28 billion (as per PC I)
  • 4.
    IT Projects Example Codename Longhorn, Start: May 2001 Originally expected to ship: Sometime late in 2003 Developers were also re-tasked to build updates to Windows XP and Windows Server 2003 to strengthen security Faced with ongoing delays and concerns about feature creep, Microsoft announced on August 27, 2004 that it had revised its plans Completed: January 30, 2007 Cost : 6 billion dollars to develop
  • 5.
    What is anOperation? Ongoing /Repetitive Task Need resources i.e. people, time, money Performed by the people/machines Examples Daily Bath /Shave Breakfast Product ion of CARS Treating the Patients Customer Support Treating & Greeting Customers at Hotel Cleaning House.
  • 6.
    Project vs. Operations? Bothare performed by people Need resources ( Man, Material , Machine) Time ,Money ($) Project is Temporary Activity Operation is continuous/repetitive Activity Project has Unique Output Operation May not have a unique Output
  • 7.
    Need for theProject? Customer Request Strategic Objective/Goal Technological Change Operational Efficiency Serving the under served Market
  • 8.
    Project Constraints -Project Triangle “Triple Constraint” Time Cost Quality Scope
  • 9.
    Project Stakeholders Anyone whoaffects/ gets affected by the project Positively or negatively Stakeholder Identification is Key Responsibility of Project Team Failing to Identify the key Stakeholder and its effects on the project may lead to project failure Examples Project Team & Project Manager Legal Authorities Social Agencies Environmental Organizations Customer Funding Agency Project Performing Organization Top Management
  • 10.
    Project Stakeholders Stakeholders Identification Determinationof Stakeholders Requirements Determination of Stakeholders Expectations Communicating with Stakeholders Managing Stakeholders Influence
  • 11.
    Who Is Responsible? Everyone Who has Stakes in the Project is Responsible for its success or failure.  CEO of Project Performing Organization  PM and Project Team  Funding Agency  Customer  Everyone …
  • 12.
    Project Management? Application ofKnowledge, Skills , Tools and Techniques to achieve the project objectives Discipline of Organizing ,Planning, Executing and Controlling Is Science or an Art ? What's Required for Effective Project Management? Project Management Skills Domain Knowledge Leadership Skills Interpersonal Skills Knowledge of Project Environment
  • 13.
    What is Program& Portfolio? Program Program groups related projects Done for the better coordinated management of projects For the purpose of achieving benefits that can not be achieved by managing projects individually Economy of Scale Portfolio For the Strategic Purpose Groups Programs and Projects
  • 14.
    Project vs. Programvs. Portfolio
  • 15.
    Project Management Office(PMO) Centralized Project Management Office/Home of the Project Managers Projects Policies and Direction Organization wide procedures and Policies Project Lessons Learned Archives Project Managers are assigned to the Projects by the PMO
  • 16.
    Role of ProjectManager Task Management Roles & Responsibility Attaining team objectives Planning work Allocating resources Defining tasks Assigning responsibility Controlling and monitoring quality Scrutinizing progress Checking performance Team Management Roles & Responsibility Appointing secondary leaders Building and upholding team sprit Setting standards and maintaining regulation Training the team Setting up systems to facilitate communication with the team Developing work methods to craft team function cohesiveness
  • 17.
    PM Roles Continued….. IndividualsManagement Roles & Responsibility Developing the individual Balancing team needs and task needs Balancing team needs and individual needs Performance appreciation and rewards Helping with other team members personal problems Stakeholders Management Roles & Responsibility Identifying stakeholders Determining their requirements Determining their expectations Communicating with the Stakeholders Managing their influences on Project
  • 18.
    Project Environment Cultural andSocial Environment Economic Demographics Culture Ethical Educational Ethnic Religious International and Political Environment Political Climate Local, International and Regional Laws Time Zones Differences National/Local/Religious Holidays Physical Environment Physical Surroundings Local Ecology & Physical Geography
  • 19.
    Project Organizations Type of the Project Organizations 1. Functional Organization 2. Matrix Organization 3. Projectized Organization
  • 20.
    Functional Organization Grouped byFunctions e.g. Manufacturing/Operation/Engineering, Finance , HR and Marketing Departments etc.. Each Department is lead by Functional Manager Power rests with Functional Manager
  • 21.
  • 22.
    Pure Project/Projectized Organization Organized by the Project Dedicated Project Team Power rests with Project Manager
  • 23.
  • 24.
    Matrix Organization Balance betweenthe two extreme Project Manager has more power compared to Functional Three Types Strong Matrix Power rest with PM Balanced Matrix Power is balanced b/w PM & FM Weak Matrix Balance of power rests Functional Manager
  • 25.
    Matrix Organization Variants Weak Matrix Balanced Matrix Strong Matrix
  • 26.
    Project Organizations Comparison Functional Matrix Projectized Advantages •Specialized •Improved PM Control •Absolute Power with PM Knowledge over Resources •Project Team is Loyal to the •Project Team has •More Support from Project Home Functional Departments •Dedicated Project •Report to one Boss •Better Resource Resources •Easier Management Management of Professionals •Better Coordination •Improved Horizontal & Vertical Information Distribution Disadvantages •People put more •More than one boss •Inefficient Resource Emphasis on •More Complex Management Functional Expertise •Resource Contentions •No Home for the Project •No career path in PM •Extensive Policies and Team •Functional Procedures needed •Team Layoffs after Project Paradoxes