1. Özyeğin University (ÖzÜ) Library’s
experience with
Discovery Services
İlkay Holt, Acting Library Director
September 22nd, 2011
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2. About Özyeğin University
• Established in 2008
• A non-profit, non-state organization
• An entrepreneurial research university
• 2,000 members (staff and students)
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3. What Discovery Services Meant for Us?
• Google-like search
• One search box
• One stop shop
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4. What a User Expect?
• Simplicity
• Easy to find
• With little effort
• Immediate reward
• Similarity with popular search engines
in their search experience
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5. ÖzÜ Library’s Experience
• Driven by user expectations
• 6 months’ trial of two products
– EDS – Ebsco Discovery Services
– Summon – Serials Solutions’ DS product
• Different level of trial implementations
– EDS was fully implemented
– Summon was partly implemented
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6. Capability Comparison at a Glance
• Harvested content • Mobile user interface
• Indexed content • OAI harvesting
• Local content • OpenURL, link resolver
• Advance search • Personal account
• API available • Relevancy rankings
• Authentication • Usage statistics
• Branding • Web 2.0 technologies
• Customization • Pricing
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7. Performance on Search Scenarios
• Searching scenarios on both products
and native databases
• Scoring them as 1, 0
• Shared results with providers to be
corrected
• Issues resulting from different levels of
implementation
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8. Conducted Focus Groups
• Individual work with faculty members
and students
• Asking ;
– Is it easy to find?
– Is it easy to navigate?
– Is what they found what they want?
– Which one would you prefer to use?
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9. ÖzÜ Library’ Priorities
• Library’s unique position/environment
• Library’s skill set
• Staff workflows
• InfoLit programmes
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10. ÖzÜ Library’ Priorities
• Quality of search results
• Interface Essential
• User feedback
• Price
• Authentication
• Statistics Desirable
• Customization
• Connectors
• Personalization
• We 2.0 features Nice to have
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11. Conclusion
• Difficult to compare apples with oranges
• Needs change from one to another
• Rapidly evolving products
• Still, hard to compete with Google,
Wikipedia 
• oZooGle+
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